Cates Family Eye Care Reviews

Excellent rating

5.0 | 1290 reviews

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Cates Family Eye Care

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Cates Family Eye Care rating: 5.0 out of 5 from 1,290 reviews

5.0 | 1290 total

Rating breakdown

5 stars

1261 pcs

4 stars

23 pcs

3 stars

0 pc

2 stars

2 pcs

1 star

4 pcs

Source filter

1290 pcs

0 pc

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What customers say about Cates Family Eye Care

Recent reviews

Brad Lambright 2026.10.13

I received excellent care before, during and after my exam. Very friendly staff with no wait time! Highly recommend Cates Eye Care! Lori

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Reply from Cates Family Eye Care

Thank you for the 🌟🌟🌟🌟🌟 review!

connie cook 2026.10.12

So friendly, caring , courteous and professional all at the same time! We are new patients and we could not be more happy!

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Reply from Cates Family Eye Care

connie, thanks for the 🌟🌟🌟🌟🌟 review! We want you to see your best.

Trevor Benson 2026.10.12

My first appointment in 8 years was awesome. Dr. Travis Cates was great with me and the lady who took me in the exam room was polite and did awesome on checking my vision along with Dr. Cates I appreciate their work they did this morning.

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Reply from Cates Family Eye Care

Hello Trevor, thank you for the 🌟🌟🌟🌟🌟 review! We're excited to continue providing great service. Cates Family Eye Care Team 👓

Duane Crist 2026.10.12

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Reply from Cates Family Eye Care

Hello Duane, thanks for the review! You motivate us to continue our top-notch service. We appreciate your support! Cates Family Eye Care Team

Marlena Black 2026.10.12

A wonderful day at Cates Eye Center! They are the best!

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Reply from Cates Family Eye Care

Thank you Marlena- from the Cates Family Eye Care team. 😎

Linda Aberle 2026.10.09

Everyone is very friendly and willing to help with anything!!!

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Reply from Cates Family Eye Care

Thanks for the kind review Linda! Your Eye health and best vision are our goals. 8-)

J Kinney 2026.10.08

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Reply from Cates Family Eye Care

Thank you for taking the time to share, J Kinney! The Cates Family Eye Care team l👓ks forward to serving you.

KalinkoVision 2026.10.08

Also a wonderful and pleasant experience here! Thank you for all you do! Dr Cates is a very nice person!!!

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Reply from Cates Family Eye Care

Thanks for the great review, KalinkoVision! We hope to SEE you s👀n!

Julie Garden 2026.10.08

Nice and friendly staff!

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Reply from Cates Family Eye Care

Hi Julie, thanks for the five stars! 😃 Your review made our day. Cates Family Eye Care Team

Ursula Ross 2026.10.07

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Reply from Cates Family Eye Care 2026.10.07

Ursula, thanks for the 🌟🌟🌟🌟🌟 review! We want you to see your best.

Jamie Gail 2026.10.06

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Reply from Cates Family Eye Care 2026.10.07

Hi Jamie, thanks for the five stars! 😃 Your review made our day. Cates Family Eye Care Team

Jeanetta Kincy-Olden 2026.10.05

Very nice doctor and office staff.

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Reply from Cates Family Eye Care 2026.10.05

Dear Jeanetta, we're over the 🌙 with your five-star review, thank you! We promise to keep up the good work. Cates Family Eye Care Team

Gayle Cates 2026.10.03

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Reply from Cates Family Eye Care 2026.10.03

Dear Gayle, we're over the 🌙 with your five-star review, thank you! We promise to keep up the good work. Cates Family Eye Care Team

Donna Eisenhower 2026.10.02

Very confident in service provided Highly recommend

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Reply from Cates Family Eye Care 2026.10.02

Thank you for the 🌟🌟🌟🌟🌟 review!

Jane Collinsworth 2026.10.02

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Reply from Cates Family Eye Care 2026.10.03

Thanks, we're happy if you're happy. 😎

Tina Hollingsworth 2026.10.01

Very friendly staff

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Reply from Cates Family Eye Care 2026.10.01

Thank you for the 🌟🌟🌟🌟🌟 review!

debbie Laird 2026.10.01

Very satisfied with Cates Family Eye Care. Very happy with the service they provide for me!!!

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Reply from Cates Family Eye Care 2026.10.03

Thank you for the 🌟🌟🌟🌟🌟 review!

Cheryl Heacox 2026.10.01

Very professional and friendly doctor and staff

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Reply from Cates Family Eye Care 2026.10.01

Cheryl, thanks for the 🌟🌟🌟🌟🌟 review! We want you to see your best.

Lela York 2026.09.30

I enjoy going to Cates Vision because I feel like it is visiting with friends. I have been going to Cates for my vision for several years. There is no where else for my eyes.

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Reply from Cates Family Eye Care 2026.09.11

Hi Lela, thanks for the five stars! 😃 Your review made our day. Cates Family Eye Care Team

abby Shaffer 2026.09.30

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Reply from Cates Family Eye Care 2026.09.30

Thanks abby! 😎

Frequently asked questions about Cates Family Eye Care

How many reviews does Cates Family Eye Care have?

Cates Family Eye Care has 1,290 reviews on Trustindex, collected from Google and Trustindex.

What is Cates Family Eye Care's average rating?

Cates Family Eye Care is rated 5.0 out of 5 based on 1,290 reviews. 98% of reviewers gave five stars.

Are Cates Family Eye Care reviews verified?

Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.

How do I write a review for Cates Family Eye Care?

Use the "Write a review" button on this page to share your own experience with Cates Family Eye Care.

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Top Rated Certificate Trustindex verifies that the company has a review score above 4.5, based on reviews collected over the past 12 months, qualifying it to receive the Top Rated Certificate.
Replies to 18% of reviews within 1 day

About Cates Family Eye Care

Cates Family Eye Care is based in Richmond, United States and is listed under Doctor on Trustindex. On Trustindex, Cates Family Eye Care has collected 1,290 reviews from Google and Trustindex, with an average rating of 5.0 out of 5 — 98% of customers gave five stars. The company has claimed its profile and replies to 18% of reviews, usually within 1 day. Read the latest Cates Family Eye Care reviews below or share your own experience.

Cates Family Eye Care offers comprehensive eye examinations, diagnosis and treatment of eye diseases, and a wide selection of designer frames. They provide personalized care and emergency eye services.

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