Doug's Reviews (calldougs.com) – 4.7/5 from 1,770 Reviews

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Doug's rating: 4.7 out of 5 from 1,770 reviews

4.7 | 1770 total

Rating breakdown

5 stars

1599 pcs

4 stars

53 pcs

3 stars

17 pcs

2 stars

17 pcs

1 star

84 pcs

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1769 pcs

1 pc

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What customers say about Doug's

Recent reviews

Authuer Ingram 2026.10.01

Excellent service

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Reply from Doug's 2026.10.01

Authuer Ingram, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Doug's Service Company. We appreciate your business and look forward to serving you again in the future.

Angela Scurlock 2026.09.09

Technician was very thorough and informative Told me every process he was going to do before he started and explained his findings upon completion

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Reply from Doug's 2026.09.09

Angela Scurlock- Thank you for the kind words and for recognizing the hard work of our team at Doug's Service Company. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!

Sheena Hebert 2026.08.20

Kaleb was our technician and he went above and beyond to figure out our facility needs and how to repair the issues.he is very professional and polite and knowledgeable

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Reply from Doug's 2026.08.20

Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Doug's Service Company. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.

Joey Champagne 2026.08.13

Very professional and honest

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Reply from Doug's 2026.08.13

Joey Champagne, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

Sheila Seely 2026.07.28

They always inform you when they are on their way. Repair was quick and precise.

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Reply from Doug's 2022.05.16

Thank you Sheila!

Joni Trepagnier 2026.07.13

Very informative and professional service

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Reply from Doug's 2026.07.10

Joni Trepagnier- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Doug's Service Company for your needs - we appreciate your business.

Ronald Boudreaux 2026.07.03

Today Dylan Angelette with Trahans Cooling, Heating and Plumbing came to my house to do my annual plumbing inspection. He also had two trainees with him. All three of them were very nice young men. They all introduced themselves and were very polite and professional. Dylan was very thorough . He checked all water connections, drains, and made sure there was good water pressure at all faucets in the house. He also checked my water heater, and made sure the toilets flushed good and had no leaks. He then checked the outdoor faucets. I was very happy with the entire process. I would definitely want Dylan if I need a plumber in the future.

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Reply from Doug's 2026.07.03

Ronald Boudreaux, Thank you for your review! We are grateful for your feedback and for choosing us for your heating and cooling needs. Thank you!

Ruby Hawkins 2026.06.29

Shawn was very mannerae . He was so nice and polite. From the time of his arrival to the time of his departure his work performance was done in a professional and business manner..

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Reply from Doug's 2026.06.30

Ruby Hawkins, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.

Timothy Cavalier 2026.06.25

Nicholas Bourgeois from Trahan's Cooling, Heating & Plumbing came and performed air conditioning maintenance checkup. He informed us of the correct filter we needed with a MERV 8 requirement. Our unit is running much better. Great Job. This review is from Larry.

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Reply from Doug's 2026.06.25

Thank you for your kind words about our HVAC services. We are dedicated to providing top-notch service, and we are glad to hear that we met your expectations. Your satisfaction is our motivation to continue delivering the best service in Thibodaux!

Lynn Mustin 2026.06.18

Dillon was very professional, thorough and personable. Arrived on time. Focused on the job.

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Reply from Doug's 2026.06.19

Lynn Mustin, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Doug's Service Company. We strive to exceed expectations, and we are grateful that we did so for you.

Charlene Gillard 2026.06.10

Great experience, the technician explained everything and was very thorough. Still under warranty did not have to pay anything!

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Reply from Doug's 2022.12.09

Awesome Charlene we appreciate you!

Annette Hebert 2026.06.08

WE WON A NEW SYSTEM FIR OUR HOME AS AN HONOR FOR MY HUSBAND WHOSE A VET. We thank all of Doug’s team

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Reply from Doug's 2021.11.24

Annette thank you for the 5-star review we appreciate you!

chad aucoin 2026.06.06

Technician was polite, respectful and professional. Job well done and I am a Satisfied customer.

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Reply from Doug's 2022.01.03

Thank you for the business and the 5-Star review

millie duet 2026.06.01

Friendly service. Satisfied customer

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Reply from Doug's 2023.01.03

😍

Dallas Domangue 2026.05.30

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Reply from Doug's 2026.05.30

Dallas Domangue, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

Karen Calhoun 2026.05.29

Changed our capacitor and a/c was up and running in no time.

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Reply from Doug's 2026.05.30

Karen Calhoun, your kind words mean the world to us. We truly value your feedback and are grateful for your support of Doug's Service Company.

Erin Grulkey 2026.05.28

Dion came out and helped with my dishwasher and even helped me clean it because it had mold and I am really allergic. The kindest soul I love this company

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Reply from Doug's 2026.05.29

Erin Grulkey, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Doug's Service Company. We appreciate your business and look forward to serving you again in the future.

David Guillot 2026.05.28

The technicians were very knowledgeable and nice. They did a great job. There is one part that he will have to come back and install since the he was give the incorrect part.

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Reply from Doug's 2026.05.28

David Guillot, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Doug's Service Company. Thank you for choosing us for your needs - we appreciate your business.

Amanda Gibson 2026.05.28

Caleb was professional and patient as he explained everything about the service and results of the ac system evaluation he conducted. He went above and beyond in his role.

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Reply from Doug's 2026.05.28

Amanda Gibson, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Doug's Service Company. Thank you for choosing us for your needs - we appreciate your business.

Desiree Johnson 2026.05.27

Very efficient even though it was raining cats and dogs outside. He was very personable also.

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Reply from Doug's 2026.05.28

Desiree Johnson- Thank you for the kind words and for recognizing the hard work of our team at Doug's Service Company. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!

Frequently asked questions about Doug's

How many reviews does Doug's have?

Doug's has 1,770 reviews on Trustindex, collected from Google and Trustindex.

What is Doug's's average rating?

Doug's is rated 4.7 out of 5 based on 1,770 reviews. 90% of reviewers gave five stars.

Are Doug's reviews verified?

Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.

How do I write a review for Doug's?

Use the "Write a review" button on this page to share your own experience with Doug's.

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Replies to 96% of reviews within 1 day

About Doug's

Doug's is based in Thibodaux, United States and is listed under HVAC Contractor on Trustindex. On Trustindex, Doug's has collected 1,770 reviews from Google and Trustindex, with an average rating of 4.7 out of 5 — 90% of customers gave five stars. The company has claimed its profile and replies to 96% of reviews, usually within 1 day. Read the latest Doug's reviews below or share your own experience.

Doug's Air Conditioning, Plumbing, & Electric