Ben’s came with 2 trucks and a supervisor to address our sump pump problem so, a total of 4 people checking everything out - nice guys, very knowledgeable and good to work with - highly recommend Ben's Plumbers!
Reply from Ben’s Plumbing, Heating, & Air2026.05.06
Thank you, Mari! We're thrilled to hear the team provided knowledgeable and efficient service. Your recommendation means a lot to us!
Lynn Patton2026.05.04
Ben's Plumbing installed a shower/tub valve, fixed a hose bib, installed a water hammer arrestor, and sink pop up repair for me. All their work has held up very nicely. They even helped with a quick storm door fix when one of the guys had a free moment!
Very friendly and provide great service!
Reply from Ben’s Plumbing, Heating, & Air2026.05.06
Thank you, Lynn! We're thrilled to hear everything is holding up well and that you appreciated the extra help with the storm door. Your satisfaction means a lot to us!
Susan Roys-Ormond2026.05.04
Ben's Plumbing was a breath of fresh air after a real crap time with another plumbing company. After getting jerked around, overcharged and eventually ghosted by another plumbing company and told it wasn't repairable by another, Jon came and fixed an ongoing shower handle leak, quickly and efficiently. We are so thrilled. No upsell, no bs, just honesty and real honest to goodness plumbing repairs. We are clients and fans for life!
Reply from Ben’s Plumbing, Heating, & Air2026.05.06
Thank you so much, Susan! We're thrilled Jon could provide the honest, efficient service you needed. It means a lot to us that we've earned your trust and loyalty.
Reply from Ben’s Plumbing, Heating, & Air2026.04.24
Thank you, D! We're glad Darin provided great service and could assist you with your water heater. Your feedback means a lot to us!
Molly Jacobs2026.04.23
Friendly, trustworthy, and quoted us half another big name business to replace our hot water heaters with a tankless system. Came back quickly to fix a minor issue under warranty.
Reply from Ben’s Plumbing, Heating, & Air2025.08.12
Thank you, Molly! We're glad you found our service trustworthy and efficient, and that the warranty support met your expectations. We're always here if you need anything further!
Linda Walker-Pedowitz2026.04.23
The entire experience from the nice lady who answered my call to the sence of humor that both brothers had to keep us relaxed during the call. They were really nice and very professional. We are just extremely grateful for the work done that day. I will most definitely be using them again to ensure the safety of our home and family, If we should ever need emergency services, we will be using their company again!
Thank you,
Moffia momma Linda
Reply from Ben’s Plumbing, Heating, & Air2026.04.23
Thank you, Linda! We're so glad to hear about your positive experience and that our team could bring some humor and professionalism to your day. We’ll be here anytime you need us!
Reply from Ben’s Plumbing, Heating, & Air2026.04.22
Thank you, Laura! We're glad you enjoyed your experience. We truly appreciate your support and look forward to serving you again in the future!
Tilo Softli2026.04.22
I recently had the pleasure of working with Nolan for an annual back flow test and I couldn’t be more satisfied with the service. From start to finish, Nolan was friendly, professional, punctual, and knowledgeable. Previous annual tests were performed by Ben who was wonderful to work with, so it was nice to find a person who also provided great customer service.
Reply from Ben’s Plumbing, Heating, & Air2025.08.12
Thank you, Tilo! We're thrilled to hear about your positive experience with Ben. Professionalism and punctuality are priorities, and we'll make sure to share your kind words with him.
Christopher LaBarge2026.04.21
You can always TRUST this company. You get what you pay for. I only use them for everything.
Reply from Ben’s Plumbing, Heating, & Air2026.04.18
Thank you, Emily, for your positive feedback! We're thrilled you had a great experience, and we appreciate your support. Let us know if there’s ever anything we can do for you.
Reply from Ben’s Plumbing, Heating, & Air2026.04.17
Thank you, Jacob! We appreciate your support and are thrilled you had a positive experience. Let us know if there's anything we can do for you in the future.
Reply from Ben’s Plumbing, Heating, & Air2026.04.10
Thank you, Chris! We're thrilled to hear our technicians provided you with great service. Your feedback means a lot to us!
Matt C.2026.04.08
Verified
Don't review often but Eph did a great job hydro-jetting my clogged sewer line. He quoted a two hour price at the start of the job but worked hard for almost 4 hours before he was done - but kept the same price! Was also really careful not to damage the older clay and concrete sections of my line. Definitely recommend them!
Ben's feels like you're working with a good, honest, old-school, one-big- (or just growing?) happy-family business. In the last six months they've installed a robust quarter turn ball valve as my main shut-off valve, a stylish (stylish at least for the next twenty minutes, no fault of Ben's) Kraus kitchen faucet, and a Toto Drake II toilet, which is the only toilet Ben's offers currently for a fair (fair for Seattle) $950 flat rate excluding taxes (Trivia Q: Which U.S. city has the highest sales tax? A: That's correct, Seattle, Home of the Damp Disappearing Wallet, weighing in at a hefty 10.35%). When it hits 100% I'm skiddataling). Astute of Ben's to choose the Drake, since review sites, for example Wirecutter, says this hunk of porcelain is THE basic-style toilet to get, if you believe the NYT experts know their plumbing (And if those crazy Big Applers—I can talk, I was originally one of them—can get water to travel 1,000 feet into the sky, they probably know what dayh tawwkin' aboud). So far, Ben's work has been leak-free, so I can take my own without consternation.
Among Ben's fine plumbers are the super-fast veteran pro Brian, and Nick, a young pipe-whisperer who despite his youth seems to know more about all kinds of plumbing than the average Methuselah-old wrenchman. A pleasant, meticulous, fast-working yet unhurried guy who kind of reminds me of a less-scrawny though equally brainy Harry Potter type, and who I would definitely invite back, along with his deceptively Arnold-strong sidekick for the morning, Greg. Poor Greg, Nick tested his fortitude by having him assemble the heavy two-piece beast in the truck (I probably couldn't lift it out of its carton, and I've been working out since I was twelve, back in the 1800s), and then carry the gleaming monster across the street—avoiding the #11 bus, which has been known not to stop to accommodate a guy hoisting a toilet overhead—through my snaking rain-slipperied patio, into the apt through a door not designed wide enough for man and his toilet, down a narrow flight of stairs, etc. without scratching, bumping or dropping the implement of torture on his metatarsals and shattering it (and his foot) into a thousand itsy-bitsy pieces. Maybe they were just showing off. Call Ben's first, you won't regret it...
Hey, and here's riddle for ya:
Q: Why did the man cross the road with his toilet?
A: Because it was a hell of a lot cleaner than any public loo you'll find in the Emerald City, duh!
Reply from Ben’s Plumbing, Heating, & Air2026.04.04
Thank you, Steven, for your detailed and witty review! We're thrilled you enjoyed our service and the team's effort—your humor and appreciation mean a lot. We'll pass your kind words to Brian, Nick, and Greg!
Eric Espey2026.04.01
Friendly service, expert knowledge, arrived on time and were a pleasure to work with! I am now a customer for life.
Reply from Ben’s Plumbing, Heating, & Air2026.04.02
Thank you, Eric! We're thrilled to hear about your experience and that you feel this way. It means a lot to us, and we look forward to serving you again in the future!
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