Beacon VetCare Ltd

Beacon VetCare Ltd Reviews

Excellent rating
     
4.9 | 1307 reviews
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Beacon VetCare Ltd
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4.9

| 1307 total

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My Honest Experience With Beacon Vets During a Challenging Time I had always been very happy with Beacon Vets and trusted them with all of my animals. However, my experience changed when my dog was diagnosed with Brucella canis. From that point onwards, I personally felt that the level of support and options offered became very limited. The only “best option” that was repeatedly discussed with me was euthanasia, which was extremely upsetting, especially as my dog was otherwise well. What confused me further was that, despite the concerns raised about Brucella canis, Beacon were still happy to keep my other four pets registered. This felt inconsistent and left me unsure about the overall approach. I have since moved all of my animals to Cornwall Animal Hospital. In my experience, their team appeared more up‑to‑date with current Brucella canis guidance. They immediately put my dog on a structured antibiotic plan and were able to carry out a castration safely. Public Health also contacted me directly and confirmed it’s such a minimal risk for a human to contract Brucella Canis from a dog, which helped me understand the situation more clearly. Overall, I left Beacon feeling disappointed by the lack of balanced information and the limited options presented to me. My experience at another practice has shown me that Brucella Canis can be managed safely with the right precautions and up‑to‑date guidance.
Date of experience: 07 April, 2026
Tamara Hick
Tamara Hick 2026.05.03
     
Can not fault Beacon Vet Care. Fair prices, friendly and knowledgeable staff.
Clo Brail
Clo Brail 2026.05.03
     
Lovely vets so professional and helpful and my GSD isn’t scared to go into the vets which is lovely x
linda bellinger
linda bellinger 2026.05.03
     
Reply from Beacon VetCare Ltd
Thank you Linda
Rachel Deadman
Rachel Deadman 2026.05.03
     
As always the fantastic professional and friendly team at Beacon gave us an appointment very quickly, they diagnosed and organized a treatment plan for my dog Jaf with no fuss and the care and attention I always receive from Beacon. I really couldn't recommend them highly enough. Thank you for once again being there when our family needed you.
Rob Paver
Rob Paver 2026.05.02
     
Great experience visiting the St Austell branch the 1st time, very friendly staff. Sarah, the vet, was thorough and understanding and properly cared. And receptionists helped put together Chewie's cone of shame with the dexterity of a magician. And as a Beaconeer I was honestly surprised how cheap it was. Thanks guys. Really pleased you're now local.
Julie Cunningham
Julie Cunningham 2026.05.02
     
Sarah was absolutely brilliant, and so kind to my big boy Bear. Thankyou Sarah.I saw Chanon yesterday she was also very patient and caring with Bear. Thankyou ladies.
Reply from Beacon VetCare Ltd
Thank you for your kind words. We'll make sure that Sarah sees your comments :)
Neil Singer
Neil Singer 2026.05.02
     
My dog, Bonnie, has been very poorly recently, and the staff at both Summercourt and Newquay have been fantastic. What i thought was a stomach bug was recognised as something more serious at Newquay, and she was admitted to Summercourt immediately. There was clear communication and discussion from the vets regarding treatment options throughout. She is now home and will hopefully continue to recover her strength. A massive thankyou to all of the staff..
keith hitchen
keith hitchen 2026.05.02
     
Perfect as usual well done you
Reply from Beacon VetCare Ltd
Thank you very much Keith!
Gaynor O'Kane
Gaynor O'Kane 2026.05.02
     
Beacon VetCare had been recommended to us and we're so glad we heeded that advice! From the initial consultation to the teeth extraction surgery, on our little Westie, Logan, less than 48hrs later - followed by Day 3 & Day 10 check-up(s), we could not have been more pleased. The care, skill & professionalism of all the staff from reception through to vetinary surgeons could not have been better, either treatment wise or speed of admin - with our pet insurance claim completed and paid out by Day 11! Amazing service and we have no hesitation in absolutely recommending Beacon Vetcare to friends, family & colleagues.
Reply from Beacon VetCare Ltd
Hi Gaynor, thank you so much for taking the time to share such a kind and detailed review. We’re absolutely delighted to hear that Logan’s care met your expectations.

Our whole team takes great pride in providing high standards of care alongside efficient administration, so it’s wonderful to know this made a difference for you, especially with the insurance claim process too.

Logan was a pleasure to look after, and we’re so pleased he’s doing well. Thank you again for your trust and for recommending Beacon VetCare to your friends, family and colleagues.
Peta Higgs
Peta Higgs 2026.05.01
     
Reply from Beacon VetCare Ltd
Thank you for your kind review. We’re really pleased to hear your first visit to our St Austell practice went so well and that Sarah was able to provide such understanding care for your Belgian Shepherd!
Amanda King
Amanda King 2026.05.01
     
Fantastic care Friendly staff, so welcoming. Vet was lovely and so caring with Poppy. Went again on 1st May for follow up for her and routine exam/vaccines for her sister Amber. Everyone at this Practice is amazing. Thank you to all.
Date of experience: 27 April, 2026
Bruce Wilkins
Bruce Wilkins 2026.05.01
     
Excellent care and attention when Basil unfortunately had to have surgery. All of the staff were excellent and very reassuring. Thank you, Basil seems very much on the mend!
Phillip Higginson
Phillip Higginson 2026.05.01
     
Excellent staff and excellent service cannot fault them and highly recommend
David Pollard
David Pollard 2026.05.01
     
Labrador Maisie examined by Vet Harry. Very helpful and informative. Thank you.
Reply from Beacon VetCare Ltd
Thank you for your kind words David. We will ensure that Sarah sees this review!
Lisa Drew
Lisa Drew 2026.05.01
     
As always a great and professional service. Lovely polite front of house team . Thank you all.
Samantha Mulvey
Samantha Mulvey 2026.05.01
     
Sky was thoroughly examined on his check up and deemed overweight. Great advice given by the vet.
Reply from Beacon VetCare Ltd
Hi Samantha, Thank you for your lovely review.
Christopher charnock
Christopher charnock 2026.05.01
     
Very happy with your staff very welcoming made a fuss of Poppet. The vet explained everything all went well thanks
Reply from Beacon VetCare Ltd
Hi Christopher, We are very happy that you and Poppet had a good experience with our team. We'll make sure to pass on your kind words.

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