Beacon VetCare Ltd Reviews

Katie Mayo 2026.08.23

     

We were visiting Cornwall on holiday when our dog Jasper needed to see a vet due to an infection in his paw. We contacted Beacon Care at 10pm and they were able to register us with them and provide us with an appointment at 9 o'clock the following morning. All staff were incredibly kind and discussed our dogs treatment options with us and we left with antibiotics and anti inflammatory medication just 25 minutes later. The care and kindness of the staff meant we were able to enjoy the rest of our holiday and Jasper is well on the road to recovery. Thank you all so much

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Susan Newell 2026.08.20

     

The staff were all welcoming and helpful on this first visit. The vet was calm and gentle with Fifi, who has never been ill before.

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Reply from Beacon VetCare Ltd 2026.08.21

What a beautiful photo of Fifi, that you for sharing with us and for your kind words!

Jackie Rowe 2026.08.20

     

Absolutely lovely vets Donna the first to see Ebony then Sarah removed her Tumour lovely lovely people so good to my baby She's 12 but I love her so much thank you all so much for your care .Ebony is a border collie

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Reply from Beacon VetCare Ltd 2026.08.21

Hi Jackie, What a lovely photo of Ebony. We are delighted to hear that you had such a good experience with Donna and Sarah - we'll make sure to pass on your kind words.

Rosalyn George 2026.08.19

     

My cat Reggie was poorly, he had an infection and had to be treated with antibiotic. The lady vet treated him very kindly, gently and gave him some cat treats so he could have his observations taken. Reggie is now bounding about the garden My dog Ruby had to have some dental treatment, I was informed about what was found on the x-rays, the vet asked permission to continue, all treatment given so Ruby could have a better quality of life, without being in pain. The after care was exceptional, they were all so gentle. Ruby now has a smile on her face

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Reply from Beacon VetCare Ltd 2026.04.07

Hi Rosalyn, thank you so much for your lovely feedback. We’re really pleased Reggie is feeling better and back to his usual self! We’ll be sure to share your kind words with the team.

Lisa Kempthorne 2026.08.19

     

Always a great experience at Beacon Vets. So kind and caring. Also they explain everything very clearly. Would highly recommend.

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Reply from Beacon VetCare Ltd 2026.02.23

Thank you Lisa!

Lucy Forsyth 2026.08.19

     

I needed a second opinion about my dog's eruption of a skin problem and found very experienced and knowledgeable vet there. She diagnosed a skin infection (which the other vet's locum didn't) and as well as antibiotics gave my dog a pill against ticks, mites and fleas. Generally this group have an excellent reputation and I believe it to be well deserved.

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Reply from Beacon VetCare Ltd 2026.08.21

Hello Lucy, thank you very much for your kind words. We are pleased to hear that our vet was able to help your dog, who we hope is feeling better!

Mandy Chapman 2026.08.19

     

Vet was really kind and helpful very good with Buster, felt very satisfied with the advice and help I was given

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Reply from Beacon VetCare Ltd 2026.08.21

Thank you very much Mandy. Pleased to hear that we could help :)

Kevin Rennison 2026.08.19

     

We were in Newquay on holiday and our dog had hurt her leg they managed to fit us in and gave us some medicine to ease her pain. They advised us to see her vet when we get home to get the problem sorted as she will probably need an operation. There was no hard sell and they were very helpful. We would definitely recommend.

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Reply from Beacon VetCare Ltd 2026.08.19

Hello Kevin, Thank you very much for taking the time to leave us review. We are pleased to hear that you were happy with the service and that we were able to provide pain relief and a plan of action. We hope that you enjoyed the rest of your time in Cornwall and that your dog is feeling better soon!

Barbara Gonella 2026.08.19

     

Our 14 month old puppy, Merryn, loves chewing sticks and old stalks in the garden. Although we discourage her from doing it, sometimes we miss one and she happily chomps away. On Monday evening, she started behaving as if she had something stuck in her mouth. Making an odd coughing or wretching noise every now and again. I looked in her mouth and ran my fingers around her gums and under her tongue but couldn’t find anything. Then she started pawing at her face with both paws at the same time. We knew that there must be something even though we couldn’t find it, so we knew we had to take her to the vets, but it was past our vets closing time. Fortunately our vet has a message on their website that says that after normal hours we should contact Beacon vets at Summercourt, in an emergency. When we got to Beacon we were surprised at how big and bright it was. Even Merryn was eager to get in the door! We gave our details to the friendly receptionist and waited a few minutes to see the vet, who was also very friendly and calm. She asked us questions about what had happened and she looked in Merryn’s mouth and felt around her gums. It wasn’t immediately obvious where the obstruction was but as she examined Merryn’s mouth, she saw that she had a thin stick wedged in the roof of her mouth. She said that it wasn’t too tightly wedged (otherwise she wouldn’t attempt to do it) and that she thought she would be able to change the angle of it slightly and remove it,, which she did very quickly with a pair of sterile forceps. It was all quickly sorted and we were soon on our way again! We had contact with three different people, who were all very calm and kind. There was no judgement, implied or otherwise, of us as owners, just problem diagnosed and solved. Although the building is huge and looks clinical and sterile, the staff were so warm and welcoming that we felt at home immediately. My husband and I were both very impressed with Beacon.

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Reply from Beacon VetCare Ltd 2026.08.19

Hi Barbara, Thank you so much for you lovely review. We are so pleased that we were able to help you and Merryn and that you found the team so welcoming. We hope that Merryn is feeling much better!

Valerie Griffiths 2026.08.18

     

Back with a reoccurring problem with Roxy . As always fantastic service and care from reception to Sarah who has been treating Roxy. We are making great improvements with the treatment . Roxy is fear reactive so a trip to the vets is always a challenge for her but this visit she settled quite well . Best decision we made was to transfer to your practice your practice.

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Reply from Beacon VetCare Ltd 2026.08.11

Hi Valerie, We know visits to the vet can be stressful for some pets, so we're pleased to hear that Sarah has been able to make Roxy's visits a little bit easier. We'll make sure to pass on your kind words and thank you for taking the time to leave us a review.

Sara Sayers 2026.08.18

     

Mistoffoles spent 4 days in hospital, he was extremely poorly and I did initially wonder if he’d ever come home. The care he received was excellent and he was able to come home and he is now just about back to old self apart from lots of missing fur where he needed to be shaved for various tests!! THANK YOU

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Reply from Beacon VetCare Ltd 2026.03.31

Thank you Sara

Jo Ollerearnshaw 2026.08.18

     

Malcom really struggles at the vets and I was really worried about this initial consultation but the whole practice were friendly and supportive. Sarah the vet was excellent and I felt really listened to and not judged. Highly recommend.

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Reply from Beacon VetCare Ltd 2026.08.19

Thank you so much for your lovely review, Jo. We know a vet visit isn't easy for every pet, so it's great to hear Malcolm's first visit with us went so well. We'll make sure Sarah sees your kind words.

stephen krencjasz 2026.08.18

     

Very helpful staff problems ongoing more appointments to come.

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Reply from Beacon VetCare Ltd 2026.08.19

Hello Stephen, Many thanks for taking the time to review. We are pleased to hear that you are happy with your experience so far :)

Wayne Chandler 2026.08.18

     

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Reply from Beacon VetCare Ltd 2026.08.13

Thank you for your review

Phaedra Moss 2026.08.18

     

Very kind & helpful when my kitten needed checking over after a fall

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Reply from Beacon VetCare Ltd 2026.08.19

Thank you very much Phaedra

Maria West 2026.08.18

     

Lovely welcome and through check by vet.. great price and plenty of parking .. thank you

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Reply from Beacon VetCare Ltd 2026.02.10

Hi Maria, thank you for taking the time to leave us a review. We are happy to hear that you were pleased with your free welcome consultation

bruce wright 2026.08.18

     

Spacious premises with caring and considerate staff. Both Jamesun and Madisun were looked after brilliantly. Thank you very much

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Reply from Beacon VetCare Ltd 2026.06.10

Thank you for your lovely review and for sharing such a gorgeous photo of Madisun with us.

We're so pleased that both Jamesun and Madisun were so well looked after by the team. It's always a treat to put a face to the names of our patients, and Madisun certainly looks very content!

Kay Thompson 2026.08.18

     

Fantastic Vets all the staff we have come across since we moved over have all been brilliant. The beaconeer membership is such amazing value for money especially as my dog has a medical condition that he needs to be seen regularly. Also any medical treatment I have had to pay for I have been so happy with i no longer dread the bill and I was actually shocked by the price difference compared to what i had been paying at our previous vets. I highly recommend!!

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Reply from Beacon VetCare Ltd 2026.08.18

Thank you so much for your lovely review. Knowing you can bring your dog to see us whenever he needs us, without worrying about the cost, is exactly why we set up the Beaconeers plan!

Dilys Wolters 2026.08.18

     

Billy had a welcome consultation by Chris ..the reception staff were welcoming and friendly. I'm very pleased Billy is now on the register 🙂

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Reply from Beacon VetCare Ltd 2026.08.18

Hi Dilys, thank you very much for your kind words and for sharing such a cute photo of Billy! We'll make sure to pass your comments on to Chris and the rest of the team

Ray Shepherd 2026.08.18

     

We were seen by Chris the Vet on duty the day we visited and were seen at short notice due to an ear infection for pur dog. Chris was very professional and after a short consultation we were prescribed medication and have booked a further visit in one week. We were not registered with this surgery as we are normally based in the Midlands where our dog is registered. Our dog developed an ear infection during our stay in Cornwall hence the visit to the Par surgery. I was extremely pleased with all involved and would highly recommend this vetinary practice.

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Reply from Beacon VetCare Ltd 2026.08.18

Hi Ray, Thank you so much for your lovely review. We're so glad Chris and the Par team could help whilst you were away from home. We hope your dog's ear is already feeling much better and that you enjoy the rest of your time in Cornwall!