Verified Company
Access2Mobility installed my wheelchair lift when no one else would. The work is done well and I love how easily I use it.
Reply from Access 2 Mobility
2026.09.03
Thank you, Barbara. Taking on the jobs other shops turn down is a big part of why we do this, and a lift is only worth having if it is easy to use every day. We are glad yours is. If it ever needs an adjustment or a check-up, call the Tyler showroom and we will take care of it.
Sales lady was amazing! Knowledgeable, but not pushy. She helped us find a used scooter that met my needs perfectly. The scooter needed an adjustment and their repair man took care of it quickly and professionally. Highly recommend!!!
Reply from Access 2 Mobility
2026.09.03
Thank you, Patricia! We're glad she helped you find the right scooter, and that our repair team got the adjustment done quickly.
Thank you so much for your help. I feel like you went way above and beyond to find the parts I needed. And I appreciate the help I received.
Reply from Access 2 Mobility
2026.08.21
Thank you, Thayla! Tracking down the right part isn't always quick, and we're glad we could get you what you needed. If anything else comes up, you know where to find us — we appreciate you taking the time to share this.
Great people to work with. Got our equipment back in service with a replacement part that they had in stock. It was expensive but we had to have it
Reply from Access 2 Mobility
2026.08.21
Thank you, Gordon — glad we had the part on the shelf and could get your equipment back in service without a long wait. We hear you on the cost; quality replacement parts aren't cheap, and we work to keep downtime as short as possible so they earn their keep. We appreciate your business and the kind words.
Mrs. Rhonda is the best. She will guide you through the whole process. Great experience with access to mobility!
Reply from Access 2 Mobility
2026.08.22
Thank you for sharing your experience! We're thrilled to hear Mrs. Rhonda provided excellent guidance and made the process smooth. Your feedback means a lot!
Outstanding customer service. This group "listens to understand" the needs and wants then responds accordingly which is somewhat rare these days. Highly recommend.
Reply from Access 2 Mobility
2026.08.22
Thank you for your kind words! We're thrilled to hear you had such a positive experience and appreciate your recommendation. Listening to our customers is always a priority for us.
I'm needing a scooter how would I need to go about receiving one not sure
Reply from Access 2 Mobility
2026.08.01
Hi Shirley, for assistance in obtaining a scooter, we recommend reaching out to our customer service team or visiting our website for detailed information and guidance on the process. We're here to help! Contact us at 903-592-6760 and ask for Rhonda Robinson or Linda Beevers.
John R. with Access2 Mobility has done an outstanding job completing the Savaria vertical lift project for our house. John went above and beyond on our project, starting with identifying the best vertical platform lift (VPL) for our needs, vetting out the electrical wiring from our previous lift for the new Savaria VPL, and continuing through to the successful completion and delivery of the Savaria VPL.
The quality of John’s work, attention to detail, and resilience to meet the timeline are all testament to his hard work and dedication. John’s quality of work has not only met our expectations, but it has overwhelmingly exceeded them. It’s rare and refreshing to work with professionals from Access2Mobility (like Noah, Mike, John), and we’re incredibly proud of the work that they accomplished for us.
We express profound gratitude and look forward to our future engagements with Access2Mobility. Thank you once again.
Reply from Access 2 Mobility
2026.08.01
Thank you, Susanna, for sharing such a detailed and positive review. We're thrilled to hear about your wonderful experience and will ensure the team receives your praise. Looking forward to assisting you with any future needs!
Mike and Noah are soo awesome.
I have been doing business with them since 2006. They always go above and beyond including picking up and returning my vehicle when I couldn't get it there myself.
Their prices are fair and the work is always done right.
I will continue to use Access 2 Mobility in the future!
Love you guys!
Reply from Access 2 Mobility
2026.08.01
Thank you, Pamela, for sharing such kind words about Mike and Noah. We're so glad they've provided outstanding service and made things convenient for you. We appreciate your loyalty since 2006!
Everyone there is so friendly and helpful! They make you feel like family...they really care.
Reply from Access 2 Mobility
2026.08.01
Thank you, Pat! We're thrilled to hear you felt so welcomed and appreciated by our team. Your kind words mean a lot to us, and we hope to continue providing you with a wonderful experience.
Everyone is nice there. You did replace the batteries on my mobility scooter but, that wasn't the most important problem. My scooter after being worked on still is not working properly at all. Something needs to be done to help me. I don't function well without it.
Reply from Access 2 Mobility
2026.08.01
Tanya, I'm sorry to hear about your scooter's ongoing issue. We recommend reaching out to our customer service team so we can address this matter promptly and assist in resolving the problem effectively.
