Verified Company
What customers say about Access 2 Mobility
Recent reviews
Great service for a reasonable price. Thank you much!
Reply from Access 2 Mobility
2026.10.16
Thank you, Debra, for your kind words! We're thrilled to know you are satisfied with our service and pricing. Your appreciation motivates us to continue delivering quality services. We look forward to serving you again in the future!
Great service, lots of product knowledge and great people!
Reply from Access 2 Mobility
2026.10.16
Thank you, Susan! We're thrilled to hear you appreciated our service and knowledgeable staff. Your kind words motivate us to keep providing a great experience. Looking forward to assisting you again!
Love the crew up there! Kelisha was really helpful in answering my questions and seeing that I had the best service!
Reply from Access 2 Mobility
2026.10.16
Thank you, Melik! We're delighted to hear that Kelisha provided you with exceptional service and ensured your questions were answered. We appreciate your kind words and look forward to serving you again.
Reply from Access 2 Mobility
2026.10.16
Thank you so much, John, for your amazing review. We deeply appreciate your support and are thrilled to know you've had a wonderful experience with us. We look forward to serving you again!
Mike Green was so helpful and kind. Blake came out Friday, September 25, 2026., he was so helpful. Will pick out a new wheelchair - new to me - on Monday, October 5, 2026.
Thank you again
Reply from Access 2 Mobility
2026.10.01
Thank you so much for the kind review! We're so glad Mike and Blake took great care of you, and we'll be sure to pass your kind words along to both of them. We're excited to help you pick out your new wheelchair, and we'll see you soon!
I enjoyed working with Noah. This was my first visit with a sales person and I was trying to determine between powered and standard wheelchair. Noah helped by answering all my questions and easing my fear of a power chair.
Reply from Access 2 Mobility
2026.10.01
Thank you so much for the kind review! Choosing between a power and standard wheelchair is a big decision, and it's completely normal to have questions. We're so glad Noah could help you feel more comfortable and confident. We'll be sure to share your kind words with him. We're always here if you need anything!
I had the best experience. They answered all my questions and was patient with me being undecided about what I wanted. But in the end I gained alot of knowledge. And Im happy with model I got and with lift also. I will definitely recommend them to everyone
Reply from Access 2 Mobility
2026.10.01
Thank you, Lindly! Choosing the right vehicle and lift is a big decision, and we're glad you took your time and felt comfortable asking questions. It means a lot to hear you're happy with your new model and lift. Thank you for recommending us, and enjoy your new ride!
Reply from Access 2 Mobility
2026.10.01
Thank you for the five-star review! We're proud to serve folks all across East Texas with mobility solutions, and we appreciate you trusting us. Please let us know if there's anything we can help you with.
Reply from Access 2 Mobility
2026.10.01
Thanks for the review, Pilikia! We really appreciate you choosing Access 2 Mobility, and we're always here if you need anything.
The young man was nice. Trip charge is high for East Texas.
Reply from Access 2 Mobility
2026.10.01
Thank you for the review. We're glad our technician was great to work with, and we'll share your kind words with the team. We hear you on the trip charge. Covering East Texas means a lot of miles, but we never want it to be a surprise, and we're always happy to explain it. We appreciate you choosing Access 2 Mobility!
Best customer service of all the accessibility companies in Tyler.
Reply from Access 2 Mobility
2026.09.23
Gary, thank you so much! Reviews like yours make our whole team's day. We know choosing mobility equipment is a big decision, and we're grateful you trusted us with it. Please don't hesitate to reach out if you ever need anything. We're always here for you!
I brought in an old knee scooter I bought off of FB Marketplace and they went above and beyond to fix the issue and make sure it was safe for my grandson to use. Best bunch of people I have ever met.
Reply from Access 2 Mobility
2026.09.23
Thank you, Kim! We're delighted to know we could assist in ensuring the knee scooter was safe for your grandson. It's wonderful to be a part of such meaningful moments. Feel free to call Access 2 Mobility again if you ever need assistance.
I called access to mobility to repair an electric scooter. It was not one that they had built, but they were very willing to come out and look at it. The price was very fair. They also aired up the tires and replaced the brake fluid. They took it back to the shop to work on it for about an hour and brought it back. Excellent customer service and very friendly people to work with. Would highly recommend!
Reply from Access 2 Mobility
2026.09.14
Thanks for taking the time to tell others about your experience! Hope to see you soon.
Reply from Access 2 Mobility
2026.09.10
Appreciate you, Randy. Thanks for taking the time to rate us.
Everyone was so nice and very helpful. We brought 2. And we love them. Thank you so much. We are now ready for our 3 months adventure.
Reply from Access 2 Mobility
2026.09.10
Thank you Janie, this made our day! Enjoy every bit of that three month adventure. If you need anything while you're out, give us a call — we're happy to help even from a distance.
Had a great experience. Work on my husband’s power chair was done in a very timely manner. Employees were very courteous and helpful.
Reply from Access 2 Mobility
2026.09.10
Thanks Tereasa! Power chair repairs are one of those things people can't wait around on, so I'm glad ours got it back to your husband fast. Appreciate you taking the time to write this.
Access2Mobility installed my wheelchair lift when no one else would. The work is done well and I love how easily I use it.
Reply from Access 2 Mobility
2026.09.03
Thank you, Barbara. Taking on the jobs other shops turn down is a big part of why we do this, and a lift is only worth having if it is easy to use every day. We are glad yours is. If it ever needs an adjustment or a check-up, call the Tyler showroom and we will take care of it.
Excellent service. Courteous employees. I would highly recommend this business.
Reply from Access 2 Mobility
2026.09.03
Thank you, Lou!
Sales lady was amazing! Knowledgeable, but not pushy. She helped us find a used scooter that met my needs perfectly. The scooter needed an adjustment and their repair man took care of it quickly and professionally. Highly recommend!!!
Reply from Access 2 Mobility
2026.09.03
Thank you, Patricia! We're glad she helped you find the right scooter, and that our repair team got the adjustment done quickly.
Frequently asked questions about Access 2 Mobility
How many reviews does Access 2 Mobility have?
Access 2 Mobility has 170 reviews on Trustindex, collected from Google, Facebook, Yelp and Trustindex.
What is Access 2 Mobility's average rating?
Access 2 Mobility is rated 4.9 out of 5 based on 170 reviews. 95% of reviewers gave five stars.
Are Access 2 Mobility reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
How do I write a review for Access 2 Mobility?
Use the "Write a review" button on this page to share your own experience with Access 2 Mobility.