Big lier
One of my friend had an insurance with them & they cheated him once he got finalised his insurance after first payment. They lie and don’t fulfill their commitment, so be careful guys before you also got trapped.
Date of experience: 10 November, 2026
Thank you for taking the time to post your review. We are glad you were pleased with the service provided by XYZ Insurance.
Russell Tipping2026.11.10
My car insurance actually went down again which is always good. Jo who was the agent who helped me was friendly, efficient and professional and my insurance was sorted with no fuss. Great service. This was quick an easy which is why I stay with XYZ.
Thank you for taking the time to post your review. We are glad you were pleased with the service provided by XYZ Insurance.
mahamadali Shaikh2026.10.26
One of the biggest lies
More than one month ago I received quotation for 1606 with additional features 1711
And while our conversation over a phone the sale advisor mentioned that there won’t be any devices
Now while buying the insurance she mentioned about this what a scam is this
I really don’t trust this company now
Wasted my such a long time
I will never recommend this company to anyone
We are disappointed to read your review and would like to clarify a few points.
Having reviewed our records, we can confirm that the requirement for a wedge device was explained during your original quotation conversation on 2 October 2026.
You subsequently contacted us again on 26 October 2026, some 24 days later, to proceed with the quotation. We appreciate that details discussed during an earlier conversation may not always be remembered, which is why the requirement was raised again before proceeding.
However, we strongly disagree with the suggestion that XYZ Insurance is a scam or that we have deliberately misled you.
We believe in being transparent with our customers, and the device requirement was disclosed before any policy was purchased. No insurance policy was placed on cover, and you were under no obligation to proceed.
We understand your frustration, but we feel it is important to present the facts fairly, particularly given the serious nature of the allegation.
Kind regards,
XYZ Insurance Services Ltd
Suzanne Aldridge2026.10.22
Efficient. Great cover from policy found. Friendly and easy to understand staff
Thank you for taking the time to post your review. We are glad you were pleased with the service provided by XYZ Insurance.
Brian Onions2026.10.21
Hi, Dealing with XYZ has been a pleasure from start to finish, I have recently changed insurance companies and XYZ has made that change very easy and stress free, many thanks, BRIAN.