Michelle Gassensmith (Individual) Reviews

Jan Kohl 2026.08.09

     

I can’t say enough about working with Michelle! She and her crew are professional yet caring. She is all about the details. What I appreciated the most was her accessibility by phone, text or email. I always got a prompt response day or night, weeknight or weekend. She worked with me tirelessly to make my goal and deadline to get my property listed on my time frame. She’s the best!

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Reply from Michelle Gassensmith (Individual) 2026.08.09

Jan - it truly was a pleasure and honor walking beside you during this time in your life. I'm glad I could be a part of it. Thank you so much for your kind words.

Lara Moody 2026.06.05

     

Selling our home from out of state was made so much easier with the help of Michelle! She was responsive, professional, and had an in-depth knowledge of the Crystal Lake market. She always answered our questions, no matter how complicated, and made us feel like we were her only clients. We highly recommend Michelle to any sellers looking for a dedicated and trustworthy partner.

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Reply from Michelle Gassensmith (Individual) 2026.06.05

Thank you Lara and Scott! You were truly such a joy to work with. Wish you lived closer so we could just grab lunch or dinner!

Roberto Molve 2026.05.29

     

Michelle sold our house in 3 days! Very professional and delivered as promised. If you need to sell call Michelle.

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Reply from Michelle Gassensmith (Individual) 2026.05.29

Thanks Bob and Cheryl - truly a pleasure being part of your journey. Wishing you all the best in Texas.

street fab 2026.05.25

     

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Zach Perrone 2025.12.20

     

Michelle and her team were a pleasure to work with! They made the process of selling our home so easy and stress free. She communicated great throughout the entire process. She explained everything thoroughly while making it easy to understand. I will be recommending her to all friends and family when it comes to selling or buying a home!

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Reply from Michelle Gassensmith (Individual) 2025.12.20

Thank you so much for the kind words Zach! It truly was my honor and pleasure to work with you and Olivia! Looking forward to April 2026!

Donna 2025.11.25

     

Michelle did a wonderful job keeping us informed and prepared every step of the way from the moment she listed our home until the closing of our home. She was always available to answer any questions or explain any situation. Michelle, we felt, was always there for us whether it was to explain what we needed to do, or what was happening and what would be happening next, she was always calm, informative, helpful and just made everything easier to understand which made us feel far more at ease during the entire process. Highly recommend Michelle for your buying/selling needs, you won't be disappointed.

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Reply from Michelle Gassensmith (Individual) 2025.11.25

Oh my goodness Donna, thank you for the kind words. I truly enjoyed working with you and Dan. Wishing you all the best on this next adventure!

Katie Marak 2025.11.22

     

Michelle worked with me to find me a great home! I had no experience and she was incredibly knowledgeable and supportive throughout the whole process. I would recommend her to anyone looking for a new home!

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Reply from Michelle Gassensmith (Individual) 2025.11.22

Thanks Katie! I absolutely loved working with you. It’s always such a joy working with first time buyers. Wishing you all the best.

Debra Day 2025.11.09

     

Amber Hayes was our agent. She was excellent at her job, helping us to have a wonderful outcome and exactly the right home for us! Grateful to you Amber and your team!

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Reply from Michelle Gassensmith (Individual) 2025.11.09

Thank you Debra for your kind words. I know Amber enjoyed working with you and finding your new home!

Rebecca Robson-DeGroot 2025.08.13

     

Michelle is the best realtor I have ever worked with. This time around, the process of selling & buying was unbelievably overwhelming and stressful. Michelle was excellent throughout the entire process. She remained professional, yet at the same time, incredibly compassionate and personable!

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Reply from Michelle Gassensmith (Individual) 2025.08.13

Thanks Becky! I loved working with you! Wishing you many happy, blessed years in your new home!

courtney duy 2025.07.15

     

Michelle is absolutely amazing! We were first time homebuyers and she made the process so seamless. She took the time to explain everything to us in a way we would understand. Communication with her is top notch and she was always immediately available whenever we had questions which helped to ease our first time buyer anxiety. I can’t recommend Michelle enough, she is a wonderful person and I’m so glad we got to do this experience with her by our side. I couldn’t recommend Michelle enough!!!!!

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Reply from Michelle Gassensmith (Individual) 2025.07.15

Thanks Courtney & Dan! I so loved working with your family. Wishing you many blessed years in your new home!

Sharon Stengel 2025.06.26

     

I would highly recommend Michelle as a relator. Her many years of experience is evident in her calm demeanor and straight forward approach to selling a home. She was readily available for answering questions. I fully trusted her judgement and she put me at ease when I had concerns.

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Reply from Michelle Gassensmith (Individual) 2025.06.26

Thanks Sharon for the kind words! I loved being able to walk beside you during this process.

Erin B. McElroy 2025.06.20

     

If you are buying or selling a house call Erin Matthews of the Gassensmith Group. She’s amazing, knowledgeable, and so easy to work with. She shepherded ever step of our home sale with grace and ease. Our home was listed and sold so quickly. Plus she works with an unbelievable team with great resources and expertise and experience. She’s friendly and great to work with. We highly recommend Erin Matthews and the entire Gassensmith team!

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Reply from Michelle Gassensmith (Individual) 2025.06.20

Thanks Erin! Truly a pleasure working with your family! Wishing you all the best!

Sydney Agins 2025.04.17

     

Michelle was a wonderful realtor to work with as a first time buyer. She provided us with wisdom and insight that we lacked as newcomers to the process. She was available for our many texts and calls to provide us with reassurance and make sure we understood each step we took. Additionally, she had great recommendations for inspectors and attorneys, who each were trustworthy and did a job well done. Overall, Michelle is knowledgeable, trustworthy and dedicated to her clients!

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Reply from Michelle Gassensmith (Individual) 2025.04.17

Thanks Sydney! Loved being part of this journey with you and Vince.

Debbie Brantner 2025.04.03

     

Michelle and her Team did a fabulous job selling the house. Her recommendations resulted in selling quickly over asking price! I would highly recommend Michelle!

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Reply from Michelle Gassensmith (Individual) 2025.04.04

Thanks Debbie! Such a pleasure to work with your family!

Suzanne P 2025.04.01

     

Very generous with her time, knowledge, patience, and expertise. Michelle takes time to learn about you, your needs, your property, the neighborhood, and finding your home's true value. Her knowledge and kindness will answer all your questions and settle your concerns when you don't know where to begin. I would highly recommend her, no hesitation.

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Reply from Michelle Gassensmith (Individual) 2025.04.02

Thanks Suzanne! Wishing you all the best!

Becky Zaleski 2025.01.13

     

As first time homebuyers, we were overwhelmed and had so many questions throughout the process. Finding the right home for us was truly a roller coaster as we were in a tough market. However, Erin was so reassuring every step of the way and truly became our trusted advisor. She was so patient in showing us so many homes and never making us feel rushed to make a decision. Thanks to her reminding US to stay patient and not force the process, we ended up in the perfect home for us and I’m so thankful!

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Reply from Michelle Gassensmith (Individual) 2025.01.14

It was truly a joy working with you! Wishing you all the best!

Marcia Lapetina 2025.01.13

     

We were making a long distance move from FL to Crystal Lake, IL. Erin assisted with every aspect of our move, from helping us find a wonderful realtor in FL for our sale there to finding a local moving company to assist with our move. We ultimately decided on new construction In Crystal Lake and Erin was here for us every step of the way. She attended meetings with our builder, helped us find a lot, assisted with choosing inside and outside finishes, sent us construction updates and photos, and even attended our final walkthrough. The entire process went very smoothly and the timing for our move was perfect. Erin’s knowledge, patience and professionalism made our difficult move seamless! Thank you, Erin!

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Reply from Michelle Gassensmith (Individual) 2025.01.13

I know Erin truly enjoyed the journey with you!

Katie Fues 2024.12.01

     

As first time homebuyers, we needed a lot of help and had a lot of questions. Michelle was AMAZING, always got back to us quickly, and found us the perfect place!

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Reply from Michelle Gassensmith (Individual) 2024.12.01

Thanks Katie! I loved working with you and John!

Jillian Storck 2024.11.21

     

Michelle was absolutely amazing to work with. She has been nothing but communicative and supportive. She was so personable and I appreciate all that she did for us during our first home buying experience. We will always use her in the future and will always reach to her for questions!

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Reply from Michelle Gassensmith (Individual) 2024.11.21

Thanks Jillian for the kinds words! It was such a joy to work with you and Sam! Wishing you all the best!

Lindsay Nordmeyer 2024.07.23

     

Michelle is an incredible realtor. She helped us buy in this crazy market, and sold our house in record time! From time we listed the house to time we received the offer we accepted, it was less than 24 hours.

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Reply from Michelle Gassensmith (Individual) 2022.10.12

Thanks Lindsay! Such a joy working with you and Brandon again.