Your New Door Reviews

DRE Investments 2026.06.04

     

Cancelled on me same day. Then showed up 2 days later to say that they couldn’t work with the door that needed to be reinstalled. Not professional and wouldnt recommend after spending money unnecessarily.

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Reply from Your New Door 2026.06.04

I believe rescheduled is the word to use instead of cancelled.
The technician did inform you that you had the wrong size door in the space and you weren’t interested in doing it properly.
Speaking of professionalism, it’s not cool to cuss at the people who are trying to help.
We happily refunded you and wish you the best.
Good luck out there, and stay classy, friend!

Artie Williams 2026.03.31

     

Wyatt, Nick and John were amazing! From picking up the door at Lowe’s to the installation and clean up, they were professional and friendly! I will certainly recommend this company to my family and friends!!

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Reply from Your New Door 2026.04.01

Thank you for your kind review, Artie! We are happy to hear that you had a positive experience with our services.

Hunter Parks 2026.03.24

     

John, Wyatt and Josh were super thorough and did all the extra steps to ensure a perfect fit of the door. Smooth process all the way around. Thanks

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Reply from Your New Door 2026.03.30

Hi, Hunter. We are thrilled to learn that you had a positive experience with us!

peter gailiunas 2026.03.20

     

Josh and Junior were incredible! Hard working, courteous, and a pleasure to deal with. Can’t say enough good things about this crew. We are very happy with their work!!

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Reply from Your New Door 2026.03.30

Hi, Peter. Thanks for taking the time to share your positive experience. We truly appreciate it!

Jerry Palacios 2026.03.19

     

Had new back door replaced garage entrance door adjusted all works and looks great. Josh, Junior & Nick from the time they arrived they were very professional and informative detail of work to be done. I would definitely recommend this crew.

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Reply from Your New Door 2026.03.30

Hi, Jerry! Thanks for taking the time to share your positive experience. We truly appreciate it!

Ariel E 2026.03.13

     

We had a good experience with Your New Door. Wyatt and John did an incredible job on our office doors, and Nestor was quick to respond and answer whatever questions we had. I recommend them for your next door project!

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Reply from Your New Door 2026.03.30

Hi, Ariel. Thanks for taking the time to share your positive experience. We truly appreciate it!

Chad Liggins 2026.03.04

     

Great experience from start to finish getting our new custom door. Design process was great we were able to get exactly what we wanted. The installation by John and Wyatt was outstanding!!! As soon as they were finishing up the installation, the paint tech Marcos Arrived and put the finishing touches on it! Highly recommend!!!

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Reply from Your New Door 2026.03.30

Hi, Chad. Thanks for taking the time to share your positive experience. We truly appreciate it!

BillD2025 2026.03.03

     

Josh and Junior with Your New Door just finished installing our beautiful new front door. We are very happy with the construction, communication and installation. Highly recommended

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Reply from Your New Door 2026.03.30

Hi, Bill. Thanks for taking the time to share your positive experience. We truly appreciate it!

Timothy Mathis 2026.02.24

     

All three guys did a great job removing and reinstalling our front door. They took care of cleaning up after the install. Everything looks great.

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Reply from Your New Door 2026.02.24

Hi, Timothy. Thanks for taking the time to share your positive experience. We truly appreciate it!

Kyla R Fant 2026.02.21

     

Great service and craftsmanship from Junior and Wyatt. They came out on a Saturday, arrived on time, and were friendly. They did a great job adjusting our door and cleaned up very well.

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Reply from Your New Door 2026.02.21

Hi, Kyla. We are thrilled to learn that you had a positive experience with us!

Christopher Poteet 2026.02.20

     

Quick and well done.

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Reply from Your New Door 2026.02.20

Hi, Christopher. Thank you so much for leaving us a stellar review!

Kyle Haddix 2026.02.14

     

Mitch and Josh did an excellent job with our door frame replacement. We felt informed and taken care of through the whole process. If you’re looking for a door replacement or door frame replacement company look no further.

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Reply from Your New Door 2026.02.15

Hi, Kyle. Your feedback is highly appreciated. Thank you for the review!

Ron Graffis 2026.02.12

     

Our Experience with Dallas Door Designs and now Your New Door.com My wife and I built a custom home on Richland Chambers Lake and moved in September of 2023. We purchased a metal pivot door from Dallas Door Designs (now YourNewDoor.com) for $5,000. We love the look of the door, but unfortunately, we wouldn’t buy one again. During construction, another contractor accidentally scratched the door, and we paid for it to be repainted. The first repaint was uneven and splotchy, but after we expressed our dissatisfaction, the same crew came back and did a much better job. That cost was on us, since the damage wasn’t their responsibility, and we were satisfied with the result at the time. Since then, the paint has started to peel and rust. The door pivots also failed, though they were replaced under warranty, and the door now operates as designed. When the pivot repair was done, the crew damaged our trim, which cost $200 to fix—DDD did credit that amount back, which we felt was fair. However, over time, we’ve spent more than $1,000 on repairs and repainting just to keep this door looking and working properly. When we contacted YourNewDoor.com for help, they explained that they only purchased the assets of DDD and weren’t responsible for previous work, even though their website says they would honor DDD’s warranties. The paint warranty is only one year, and repainting does not restart that warranty period. We still like the style of the door, but between the ongoing maintenance issues, rust, and warranty limitations, we wouldn’t recommend a painted metal door from this company. If you’re considering one, understand exactly what the warranty covers and what it doesn’t before you buy.
Date of experience: 01 January, 2026

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Brandon Fike 2026.02.10

     

Wyatt and Junior just finished replacing my French door and it looks great! Perfect fit and was done quickly with no mess left behind. Thank you!

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Reply from Your New Door 2026.02.10

Hi, Brandon. We appreciate the kind words and are glad we could provide you with a positive experience!

Sandra Kittrell 2026.02.09

     

This company has been amazing to work with! They were professional throughout the entire process and went above and beyond to answer our many questions and each time we changed the design, they were efficient and accommodating. Also, we went through a multitude of stain options because we couldn’t decide and Andrew wasn’t willing to let us settle on a color until we were 100% happy. He was so easy to work with and very personable. Everyone we encountered at the different stages gave us their full attention until we were satisfied. Our installers, Mitch and Josh, were thorough and detail-oriented and the new door is gorgeous! Kudos to Nestor for always keeping us informed and on track with the project. We highly recommend Your New Door.

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Reply from Your New Door 2026.02.10

Hi, Sandra. Thanks for taking the time to share your positive experience. We truly appreciate it!

Shandra Lacich 2026.02.06

     

Excellent service! Mitch and Josh did a great job. New door looks great and was installed quickly. Highly recommend.

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Reply from Your New Door 2026.02.06

Hi, Shandra. We are thrilled to learn that you had a positive experience with us!

Nick Au 2026.02.05

     

Kevin and Josh did an amazing job installing our new backdoor with a doggy door. They were very quick and had everything ready to fit perfectly. 10/10 would recommend!

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Reply from Your New Door 2026.02.05

Hi, Nick. Thank you so much for leaving us a stellar review!

Devon Armand 2026.02.04

     

Mitch and Josh did a great job fixing our tricky back door. They were kind, clean, and professional.

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Reply from Your New Door 2026.02.04

Hi, Devon. Your feedback is highly appreciated. Thank you for the review!

Jerry Daniel 2026.02.04

     

We had good results with YourNewDoor from start to finish. While the whole process takes time due to custom craftsmanship, it was true that "good things come to those who wait". Service was responsive from the time of ordering, custom measuring, stain/color selection, to a careful, tidy, and seamless installation (kudos to Junior, Wyatt, and Nicholas...and the painter who was meticulous to the end). If you are looking for a quality, artistic, custom door then this is the company you should call.

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Reply from Your New Door 2026.02.04

Hi, Jerry. We appreciate the kind words and are glad we could provide you with a positive experience!

Will Knell 2026.02.04

     

Great service. Tech was prompt, resolved the issue with our pocket door and was within the price quoted on the phone. Very friendly and professional.

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Reply from Your New Door 2026.02.04

Hi, Will. Thanks for taking the time to share your positive experience. We truly appreciate it!