I have to admit they do decent dental work. It is very annoying that you never have the same hygienist. However, their accounting department is absolutely terrible. They estimate how much your insurance will pay for a procedure and then make you pay the difference before the procedure. They underestimate the insurance payment every time. Thus, you wind up with a positive balance. They NEVER tell you that you have a positive balance with them. And then when you do tell them that you want your money back, it takes months and they do it electronically. You have to deal with an electronic debit card. It took over 7 months and repeated phone calls to get an email with the debit card information. If it had been the reverse situation they would have sent us to collections. We have transferred to another dentist and are much happier.
Ive submitted my 5 star review in the past, and scream from the rooftops how amazing this dental practice is. As an adult who has previously neglected my oral hygiene (hadn’t seen a dentist in over a decade) last year I went thru 8 or so appointments to get the work done I needed. No one shamed me about my teeth, and they make it so comforting.
I will however give feedback, that I get the automated text to leave a review after each visit, I would recommend to whoever controls your automation and systems, to implement a survey system instead!
Reply from Wichita Family Dental
2026.06.13
Thank you for sharing your experience! We’re happy to hear that we met your expectations and appreciate your trust in us.
Always professional and quick, always ready to hear my questions and give me solid answers
Reply from Wichita Family Dental
2026.06.11
Thank you for the glowing review! We’re so happy to know that you had a great experience with our team. Your satisfaction is our priority, and your feedback reassures us that we are on the right track. See you at your next appointment!
Dr. B and Rodrigo were amazing ! 10/10 recommend! Had a tooth crack the night before at 7pm, called them and they called back at 7:20 and got me in and fixed the next morning
Reply from Wichita Family Dental
2026.06.10
Thank you for the kind review! We’re committed to providing quality service and are thrilled that you had a positive experience with our team.
They told me they accepted my delta dental from spirit/Boeing I told them it was PPO. Sent photos even! We made an appointment for a week later, I showed up to get tooth that was aching fixed and they said they ran my insurance and they don't accept PPO from delta only premier. So I went a whole week waiting on these people's incompetence and wasted my fuel and time for nothing.
I CANT RECOMMEND!
If they are this reckless with a new patient how much would it have cost me in the future to use thier services guess I dodged a bullet here.
The staff was very friendly and professional. They explained everything in detail. Overall a great experience
Reply from Wichita Family Dental
2026.06.10
Your feedback is greatly appreciated! We’re happy to know that we could create a positive experience for you. Thank you for trusting us.
They did amazing!!! Got me in and out. Talked me through the process and didn’t make me feel embarrassed at all. Amazing staff!!
Reply from Wichita Family Dental
2026.06.06
Thank you for the glowing review! We’re so happy to know that you had a great experience with our team. Your satisfaction is our priority, and your feedback reassures us that we are on the right track. See you at your next appointment!
I come from a generation that learned to fear dentists because of how we were treated as children. From the moment I walked in, Dr. B, Dr. Pierson, and Jess were absolutely amazing. They were kind, compassionate, and genuinely understood my concerns. They made me feel comfortable and at ease throughout the entire experience. For the first time in a long time, I feel like I can truly trust my dental team. I can't thank them enough for their exceptional care.
Reply from Wichita Family Dental
2026.03.25
Your feedback is greatly appreciated! We’re happy to know that we could create a positive experience for you. Thank you for trusting us.
Ashley was my Hygienist.She was fantastic. Very informative. Her beside manner is the best. Derby Dental
Reply from Wichita Family Dental
2026.06.03
Thank you for your fantastic review! It’s always a pleasure to hear that our patients are satisfied with our service. We strive to make every visit comfortable and enjoyable. We appreciate your feedback and look forward to continuing to care for you!
Such an amazing team, each time I come in every one is truly the BEST. I’m the kind to be so so scared of going to get my teeth done, the dr was so great I didn’t feel the numbing shot nurse recommended the numbing gel and that help, along with the comfortable environment and professional skills I’d say definitely recommend coming here!!
Reply from Wichita Family Dental
2026.06.02
Your feedback is greatly appreciated! We’re happy to know that we could create a positive experience for you. Thank you for trusting us.
My first visit to Wichita Family Dental I needed a crown. From the beginning everyone’s goal was to make my visit comfortable and stress free. The same day crown was great. No waiting for days and a temporary falling off. I definitely recommend Wichita Family Dental.
Reply from Wichita Family Dental
2026.06.01
We’re grateful for your positive review! It means a lot to us to know that you had a good experience, and we look forward to continuing to serve you with the same level of dedication.
Had a crown pop off. They got me in quickly, and took care of things, even when it has to be a cash basis.
Reply from Wichita Family Dental
2026.05.30
Thank you for the glowing review! We’re so happy to know that you had a great experience with our team. Your satisfaction is our priority, and your feedback reassures us that we are on the right track. See you at your next appointment!
Absolutely amazing experience. I needed some teeth pulled after ignoring them for too long and they did not make me feel judged or anything like that. Super nice staff and very quick to get me in when I broke my tooth. 10/10 would absolutely go here for any future dental work
Reply from Wichita Family Dental
2026.05.29
Thank you for the kind review! We’re committed to providing quality service and are thrilled that you had a positive experience with our team.
I was very happy with the visit. I had a tooth extracted and a crown repaired. Jack, assuming he was the dental assistant, was great. He explained everything they were doing. Kept me updated. The dentist was very competent. The shots for the deadening medicine were probably the least painful I've ever had.
Reply from Wichita Family Dental
2026.05.29
Thank you for your fantastic review! It’s always a pleasure to hear that our patients are satisfied with our service. We strive to make every visit comfortable and enjoyable. We appreciate your feedback and look forward to continuing to care for you!
First off, I'd rather kick a hornet's nest than go to the dentist. That being said, the lesser of all evils seems to be Wichita family dental. The people there couldn't be nicer and they make and otherwise horrid event somewhat less so. All the people are nice and my hygienist in particular was a real sweetheart. On a personal note I recommend getting the gas. Even if you're not at the dentist I still recommend getting the gas 😀
Reply from Wichita Family Dental
2026.05.28
Thank you for the kind review! We’re committed to providing quality service and are thrilled that you had a positive experience with our team.
amazing! came in scared because i had a bad experience with another dentist but they were great went in and got my tooth pulled in an hour the doctor talked me through everything very thoroughly was a great experience!
Reply from Wichita Family Dental
2026.05.22
Thank you so much for your wonderful review! We’re thrilled to hear that you had a five-star
experience with us. Our team is dedicated to providing the best care possible, and your kind words mean the world to us. We look forward to seeing you at your next visit!
experience with us. Our team is dedicated to providing the best care possible, and your kind words mean the world to us. We look forward to seeing you at your next visit!