MSM Insurance Agency Reviews

Katiane Borges 2026.09.29

     

Super recomendo muito atenciosos e honestos.

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Reply from MSM Insurance Agency 2026.09.29

Agradecemos muito, Katiane! Ficamos felizes por saber que você nos achou atenciosos e honestos. Sua recomendação é muito importante e nos incentiva a manter o padrão. Esperamos recebê-la novamente em breve.

admilson carlos 2026.09.25

     

Foi bencao, Sao Pessoas atenciosas com trabalho excelente. Rapido e dinamicos pra resolver a questao. Que Deus continue abencoando todos eles . Amem…

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Reply from MSM Insurance Agency 2026.09.25

Admilson, muito obrigado pela avaliação e pelas palavras carinhosas. Ficamos muito felizes em saber que a equipe foi atenciosa e que o trabalho atendeu suas expectativas com rapidez e dinamismo. Vamos compartilhar seu elogio com todos. Agradecemos a bênção e desejamos muitas coisas boas para você.

Pamella Steffani 2026.09.17

     

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Reply from MSM Insurance Agency 2026.09.17

Thank you, Pamella, for the wonderful 5-star review. We appreciate you taking the time to share your experience and are thrilled you were pleased with our service. We look forward to welcoming you back soon.

carlos gonzalez 2026.07.23

     

I highly recommend MSM Insurance Agency to anyone looking for reliable and professional insurance services. From the very beginning, Moama was friendly, honest, patient, and truly had my best interests at heart. She took the time to understand my situation, answered all of my questions, and was always responsive whenever I needed help. I honestly thought I wasn't going to be able to get insurance for my trucks, but thanks to her dedication and expertise, she made it happen. The entire process was handled with the highest level of professionalism, and I always felt supported and understood. Thank you so much for all of your hard work and for helping me when I needed it the most. I truly appreciate everything you've done and highly recommend MSM Insurance Agency to anyone in need of insurance.

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Reply from MSM Insurance Agency 2026.07.25

Thank you so much for your kind words and for recommending MSM Insurance Agency. We're thrilled Moama was able to secure coverage for your trucks and that you felt supported and understood throughout the process. We pride ourselves on honest, patient, and professional service, and your feedback means a lot. Please let us know if you need anything else in the future.

michael menendez 2026.07.15

     

After speaking with several agents in town, Moema was quick and professional with getting me a quote and policy -- got coverage within an hour! I highly recommend!

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Reply from MSM Insurance Agency 2026.07.15

Thank you, Michael, for the glowing review! We're thrilled Moema was able to get you a quote and policy so quickly and professionally. We appreciate you recommending us and are glad we could make the process easy. If you need anything in the future, we’re here to help.

rebeca lisboa 2026.05.07

     

Wonderful and very professional! I highly recommend her — she takes care of all my policies.

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Reply from MSM Insurance Agency 2026.05.07

Thank you so much, Rebeca! I'm thrilled to hear you find my service professional and that I can take care of all your policies. I appreciate your recommendation and look forward to continuing to support you.

FreireFreight Solutions 2026.04.29

     

I highly recommend MSM Insurance Agency. I compared three different brokers, and Moema stood out as the most responsive and helpful in finding the right coverage for my business. What really set her apart was going beyond just insurance, she also shared a list of carrier brokers, which has been a valuable resource as I continue building my company. As a trucking business, I frequently need Certificates of Insurance (COIs), and MSM consistently turns them around quickly without any issues. If you’re looking for an agency that’s professional, responsive, and actually understands what growing a business needs, MSM is a great choice.

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Reply from MSM Insurance Agency 2026.04.29

Thank you, Ivan, for the glowing recommendation and for choosing MSM Insurance Agency. We’re glad Moema’s responsiveness, the carrier broker list, and our quick COI turnaround have been valuable for your trucking business. We appreciate your trust as you grow your company and look forward to continuing to support your insurance needs.

Leonardo Léo 2026.02.12

     

Attentive, she uses all the resources to help… treats her clients very well. I recommend her to everyone.

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Reply from MSM Insurance Agency 2026.02.12

Thank you, Leonardo. We’re so glad you felt well cared for and that our team could use all available resources to help. We appreciate your recommendation and look forward to serving you again.

Jose Caetano 2026.01.31

     

Excelente o atendimento, da cotação até o fechamento do Seguro, e obrigado pela paciência!!!

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Reply from MSM Insurance Agency 2024.01.13

Thank you for your business!

priscila priscila 2026.01.08

     

Excellent and fast service.

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Reply from MSM Insurance Agency 2026.01.09

Thank you so much for your kind words! We're thrilled to hear you experienced excellent and fast service. We appreciate your feedback and look forward to serving you again soon.

Angel Cabrera 2025.12.03

     

Working with her has been an absolute blessing. From day one, she was patient, professional, and incredibly knowledgeable. She took the time to explain every option in a way that was easy to understand and made sure I felt confident with every decision. What I appreciated most was her honesty and dedication. She didn’t try to oversell anything — instead, she focused on what actually fit my needs and helped me save money where it mattered. Her communication was always fast, clear, and caring. You can really tell she takes pride in her work and genuinely wants the best for her clients. If you need an insurance agent who is reliable, trustworthy, and truly goes above and beyond, she is the one you want on your side. I highly recommend her.

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Reply from MSM Insurance Agency 2025.12.03

Thank you so much for your kind words, Angel! We're thrilled to hear that your experience was so positive and that our team could provide the support and guidance you needed. Your satisfaction and trust mean the world to us, and we are always here to help with your insurance needs. We truly appreciate your recommendation and look forward to continuing to serve you in the future.

Dete Canoff 2025.11.22

     

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Reply from MSM Insurance Agency 2025.11.22

Thank you for your amazing review! We're thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon.

W S 2025.11.07

     

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Reply from MSM Insurance Agency 2025.11.07

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

Andreza Pacheco 2025.11.06

     

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Reply from MSM Insurance Agency 2025.11.06

Thank you for your fantastic review, Andreza! We're thrilled to hear that you had a five-star experience with us. Your support and feedback are greatly appreciated, and we look forward to serving you again soon.

Tata Viana 2025.11.05

     

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Reply from MSM Insurance Agency 2025.11.05

Thank you for your fantastic review, Tata! We're thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!

Jemmima Je 2025.08.29

     

Muito boa e de confiança!Amei.

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Reply from MSM Insurance Agency 2025.08.29

Agradecemos imensamente pela sua avaliação positiva! É ótimo saber que você confiou em nossos serviços e ficou satisfeita. Esperamos vê-la novamente em breve!

Débora Victória 2025.06.10

     

Super recomendo! Eles fazem um excelente trabalho, super educados e pacientes!

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Reply from MSM Insurance Agency 2025.06.10

Agradecemos imensamente pela sua recomendação, Débora! Ficamos felizes em saber que você teve uma experiência tão positiva conosco. Nossa equipe se esforça para oferecer um serviço de qualidade e é gratificante receber esse reconhecimento. Esperamos vê-la novamente em breve!

Chris King 2025.04.28

     

Highly recommended agent. My wife came across MSM Agency flyer in a Facebook group and I’m glad she did, we are first time trucking business owners and kept hitting roadblocks while trying to get our commercial insurance . Great communication, helped a lot and was able to get the policy binded! We owe her a lot , we are finally able to get our small business started because of Moema !

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Reply from MSM Insurance Agency 2025.04.28

Thank you for your wonderful feedback! We're thrilled to hear that Moema was able to assist you in getting your commercial insurance and that you’re now on your way to starting your trucking business. We pride ourselves on great communication and supporting our clients through the process. Best of luck with your new venture, and we appreciate your recommendation!

VALDINEI RICARDO LIMA 2025.04.10

     

Super helpful and easy to work with. They took care of everything I needed the same day. Really happy with the service!

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Reply from MSM Insurance Agency 2025.04.10

Thank you for your kind words! We're delighted to hear that you found our team helpful and efficient. Providing prompt service is what we strive for, and we're glad we met your needs. We appreciate your feedback and look forward to serving you again!

Nickolas Lima 2025.04.10

     

Super helpful and easy to work with. They took care of everything I needed the same day. Really happy with the service!

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Reply from MSM Insurance Agency 2025.04.10

Thank you for your positive feedback, Nickolas! We’re thrilled to hear that you found our team helpful and efficient. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!