Tower Windows Ltd Reviews

Thank you so much for your lovely review
We're delighted to hear that you're pleased with your new double-glazed door and that the whole process, from the initial quotation through to installation, went smoothly and was completed within the agreed timescale.​
It's especially wonderful to hear your kind comments about our team, both those you met in person and our office staff. Providing friendly, helpful and professional service at every stage is something we take great pride in.​
Thank you once again for choosing Tower Windows. Knowing that you would use us again is a fantastic compliment and means a great deal to the whole team.​
We hope you enjoy your new door for many years to come and look forward to helping you with any future home improvement projects

Thank you so much for your fantastic review and recommendation!​
We're absolutely delighted to hear that you received excellent service from start to finish and that you're so pleased with your two new doors.​
It's especially wonderful to hear your kind comments about our installer. We'll be sure to pass your feedback on to him. Taking pride in the quality of our workmanship and ensuring our customers' homes are left clean and tidy is something we consider really important.​
Thank you once again for choosing Tower Windows and for recommending us 100%. It really means a lot to the whole team, and we hope you enjoy your new doors for many years to come.​
If we can help with anything in the future, we'd be delighted to hear from you.

Thank you so much for your wonderful review!

We're absolutely delighted to hear that you're so pleased with your new conservatory roof and that you're already feeling the benefits of the transformation.

It's fantastic to know that you're happy with the finished result both inside and out. The slate-effect tiles really do provide a smart, attractive finish, and it's wonderful to hear that your conservatory is already becoming a more comfortable and enjoyable space.

We're especially pleased that you recognised the hard work of everyone involved, from our sales and planning teams through to the installers, electricians and plasterers. A conservatory roof replacement involves several different trades working together, so it's great to know that their professionalism, friendliness and workmanship made such a positive impression.

We'll be sure to pass your lovely comments on to everyone involved.

Thank you once again for choosing Tower Windows. We really appreciate your support and hope you enjoy your transformed conservatory for many years to come, making the most of it throughout all the seasons

Thank you so much for your fantastic review and recommendation
We're absolutely delighted to hear that you're so pleased with your new sliding patio door and that you love the quality of the finished product.​
It's especially wonderful to know that you received great service from all our teams throughout the process. Providing a friendly, professional and seamless experience from the initial enquiry through to installation is something we take great pride in.​
We'll be sure to pass your lovely feedback on to everyone involved.​
Thank you once again for choosing Tower Windows and for your recommendation. It really means a lot to us, and we hope you enjoy your beautiful new sliding patio door for many years to come

Thank you very much for your review
We're delighted to hear that you had a positive experience with Tower Windows. Providing excellent service and quality workmanship is something we take great pride in.​
Thank you for choosing Tower Windows and for taking the time to leave your feedback. We really appreciate your support and hope to help you again in the future

hank you so much for your fantastic review and recommendation!​
We're absolutely delighted to hear that you're so pleased with your new windows and that the finished result has exceeded your expectations. There's nothing better than hearing that our customers are even happier with their new windows than they imagined
It's especially wonderful to hear your kind comments about our fitter and the excellent standard of workmanship. We'll certainly make sure your feedback is passed on, as we know how much our installation team appreciates hearing that their hard work has made such a positive difference.​
Thank you once again for choosing Tower Windows and for your recommendation. It really means a lot to the whole team, and we hope you enjoy your beautiful new windows for many years to come

Thank you so much for your fantastic review
We're delighted to hear that you received excellent service throughout your experience with Tower Windows.​
It's wonderful to know that our surveyors impressed you with their knowledge, professionalism and courtesy, and that our installation team completed the work efficiently while taking great care to leave everything clean and tidy.​
We'll be sure to pass your kind comments on to everyone involved. Providing a professional and friendly service from the initial survey through to the completed installation is something we take great pride in.​
Thank you once again for choosing Tower Windows and for taking the time to share your feedback. We really appreciate your support and hope to help you again in the future

Thank you so much for your wonderful review and lovely comments!

We're absolutely delighted to hear that you love your beautiful new front door and that it's made such a fantastic difference to the appearance of your home. It's amazing how much a new door can transform a property!

It's also wonderful to hear your kind words about our team. Providing friendly, professional and helpful service from the initial enquiry right through to the completed installation is something we take great pride in, so your feedback really means a lot to us.

Thank you once again for choosing Tower Windows and for taking the time to share your experience. We truly appreciate your support and hope you enjoy your stunning new door for many years to come!

Thank you so much for taking the time to leave such lovely feedback about Kev!

We’re delighted to hear that Kev provided you with helpful, knowledgeable advice and took the time to understand what you’re looking for. We’ll make sure your kind comments are passed on to him – we know he’ll really appreciate them.

Thank you for choosing Tower Windows for your new windows. We’re looking forward to completing your installation and hope you’ll be just as delighted with the finished result! 😊

Thank you so much for your fantastic review and recommendation
We're absolutely delighted to hear that you're so pleased with your new conservatory doors and replacement sealed glass units.​
It's wonderful to know that you had such a positive experience with Tower Windows throughout the whole process, from the initial quotation and survey right through to the completed installation.​
Providing a professional, friendly and straightforward service at every stage is something we take great pride in, so your kind comments mean a lot to everyone involved.​
Thank you once again for choosing Tower Windows and for taking the time to share your experience. Your recommendation is greatly appreciated, and we hope you enjoy your improved conservatory for many years to come
If we can help with anything in the future, we'd be delighted to hear from you.

Thank you so much for your wonderful review and recommendation!

We're absolutely delighted to hear that your experience with Tower Windows was perfect from start to finish and that you're so thrilled with your stunning new front door and glass.

It's lovely to hear your kind words about Kev and the helpful advice he provided when discussing your requirements. We believe it's important to take the time to understand exactly what our customers are looking for and help them make the right choices for their home.

We're also really pleased to hear your fantastic comments about Owen. We'll certainly pass your feedback on to him. It's wonderful to know that his professionalism, workmanship and attention to leaving everything clean and tidy made such a positive impression.

Thank you once again for choosing Tower Windows and for your recommendation. It really means a lot to the whole team, and we hope you enjoy your beautiful new front door for many years to come!

Thank you so much for your fantastic review and for choosing Tower Windows!

We're absolutely delighted to hear that you had such a positive experience with us, from discovering us on Facebook and visiting our new showroom in Mold, right through to the installation of your new front and back doors.

It's wonderful to know that you found our team helpful, our products excellent quality and our pricing competitive. We believe in offering our customers quality products at fair prices, backed up by great service throughout the whole process.

We're especially pleased to hear your kind words about Dan. We'll certainly pass your feedback on to him. It's fantastic to know that his workmanship, attention to detail and care in leaving everything clean and tidy made such a positive impression.

We're also delighted that our team kept you well informed throughout the process, as good communication is something we believe is really important.

Thank you once again for supporting Tower Windows and for taking the time to share your experience. Your feedback means a great deal to our entire team, and we hope you enjoy your beautiful new front and back doors for many years to come!

Thank you so much for taking the time to leave such a fantastic and detailed review!​
We're absolutely delighted to hear that you had such a positive experience with Tower Windows, especially given the size and variety of your project.​
It's wonderful to know that our sales team were able to offer helpful advice and alternative ideas that you hadn't initially considered, particularly when it came to making the most of your views. We believe that taking the time to understand our customers' requirements and explore the different options available is such an important part of achieving the best possible result.​
We're also really pleased that you appreciated the thoroughness of our technical survey and that our installation team worked so well alongside your other contractors to accommodate the additional building work.​
A special thank you for your lovely comments about our installer. We'll certainly make sure your feedback is passed on. It's fantastic to hear that his professionalism, hard work and attention to detail made such a positive impression, particularly with such a substantial installation being completed with minimal disruption to your home.​
As a local business, it also means a great deal to us that supporting a local company was important to you. We genuinely appreciate the trust you placed in Tower Windows to carry out such a significant home improvement project.​
Thank you once again for choosing Tower Windows and for your wonderful recommendation. We're thrilled that you're so pleased with the finished windows and doors, and we look forward to seeing the photographs once your external works are completed!​
We hope you enjoy your newly transformed home and those beautiful views for many years to come!

Thank you for taking the time to leave your feedback. Firstly, please accept our sincere apologies for the misunderstanding and the frustration this situation has caused both you and your mother.

We would, however, like to clarify what happened, as we certainly would not want anyone to feel that we had attempted to take advantage of them.

During the initial telephone conversation, our understanding was that your mother required a replacement double-glazed glass unit for her existing window. The original quotation of £110 was therefore provided on that basis.

Unfortunately, when our surveyor subsequently attended the property, it became apparent that a complete replacement UPVC window was required rather than just a replacement glass unit. This is a significantly different product and installation, which resulted in the revised quotation of £310.

As with all work undertaken by Tower Windows, our quotations and orders are subject to a site survey to confirm the exact requirements, measurements and technical feasibility of the proposed installation. In this instance, the survey identified that the work required was different from what had originally been discussed and quoted.

We would also like to make it clear that as soon as we were advised that your mother did not wish to proceed with the revised work, her payment was immediately refunded in full. No money was retained by Tower Windows.

We fully appreciate that the change in price was disappointing, particularly as payment had already been made based on the original understanding of the work required. We sincerely apologise that the initial requirements were not clarified more thoroughly.

We would also like to reassure you that Tower Windows would never knowingly take advantage of anyone, regardless of their age. We pride ourselves on treating all our customers fairly, honestly and with respect.

Once again, please accept our apologies for the misunderstanding and any upset caused. We will take your feedback on board to help improve our communication and avoid similar situations in the future

Thank you for your feedback, and please accept our sincere apologies for the repeated calls and messages you received after informing us that you had decided to use another company.
Once you had advised us of your decision, your enquiry should have been updated accordingly and you should not have continued to receive follow-up calls. We completely understand how frustrating this must have been, and this is not the experience we want anyone to have with Tower Windows.
Our follow-up process is intended to make sure customers have all the information they need and that we haven't left any questions unanswered, but in this instance we clearly got it wrong and contacted you far more than was appropriate.
We apologise again for the inconvenience caused. We will review what happened internally to ensure that when a customer tells us they have made a decision, this is recorded correctly and their wishes are respected.
Thank you for bringing this to our attention

Thank you so much for your lovely review.
We’re delighted to hear that you’re very happy with your new front door and that you found Tower Windows a great company to deal with.
Thank you for choosing us and for your recommendation – it really means a lot to the whole team. We hope you enjoy your new front door for many years to come, and we’d be delighted to help you again in the future!

Thank you very much for your great review!
We’re delighted to hear that you found our team professional and tidy and that you were pleased with our competitive pricing.
Providing quality workmanship, excellent service and good value for money is something we take great pride in at Tower Windows.
Thank you for choosing us and for taking the time to share your feedback. We really appreciate your support and hope to help you again in the future!

Thank you for your lovely review. We’re delighted to hear that you found every aspect of your experience with us professional.

It’s great to know you’re pleased with your new windows and that Kyle’s installation was carried out to a tidy, high standard — we’ll be sure to pass on your kind words to him. We’re also pleased our office team were able to help with any queries along the way.

Thank you for your recommendation — it really means a lot to us. If you need anything in the future, we’re always here to help.

Thank you so much for your lovely review!
We’re delighted to hear that you received clear and timely communication throughout the whole process and that our fitter was tidy, efficient and courteous. It’s especially good to know that he took the time to make sure you were completely happy with the finished work.
We’re also pleased that the small issue was dealt with quickly and that our team followed up afterwards to ensure everything was resolved to your satisfaction. Providing reliable aftercare is just as important to us as the initial installation.
Thank you for choosing Tower Windows. It’s fantastic to hear that the whole experience was stress-free, and we really appreciate you taking the time to share your feedback!