Verified Company
I had an excellent experience at Shangri-La, and I especially want to thank Kate for her outstanding assistance. From the beginning, she was incredibly attentive, professional, and genuinely helpful in helping me secure a dinner reservation. What could have been a stressful process was made completely smooth and effortless because of her efficiency and warm approach.
Kate went above and beyond to ensure everything was arranged properly, and her responsiveness and attention to detail really stood out. It’s rare to come across someone who combines professionalism with such a personable and welcoming attitude. She made me feel genuinely valued as a guest, and her service left a very positive impression even before the dinner itself.
Experiences like this are what make Shangri-La stand out, and Kate is a great example of the high standard of hospitality the brand is known for. I truly appreciate all her help and would like to sincerely thank her for making the experience such a pleasant one. Highly commendable service.
Still a super great hotel with genuinely the best service and mangement in town . Garden area of hotel maintains resort feel better than any city hotel in Asia.
Rooms in main tower are struggling in size with strange angular bed position in an attempt to stretch space that simply isn't there . Room lighting challenges the most travelled guest to operate without a few nights practice . Horison Club is simply excellent and makes the real difference in sense of premier services in almost every way except the automatic coffee machines simply dont cut it !
Reply from ***TANTRAHOME® MASSAGE***
2025.09.10
Dear James,
Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our signature Asian hospitality during your recent stay with us.
We strive to create an impeccable experience for all our guests, and your kind recognition of our service, Garden Wing atmosphere, and Horizon Club offerings is deeply rewarding. At the same time, your feedback regarding the room layout, lighting, and coffee machines has been noted and shared with our team for review as we continue to enhance our guest experience.
We look forward to the privilege of welcoming you back again soon for another memorable stay.
Best regards,
Stephan Kapek
General Manager
Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our signature Asian hospitality during your recent stay with us.
We strive to create an impeccable experience for all our guests, and your kind recognition of our service, Garden Wing atmosphere, and Horizon Club offerings is deeply rewarding. At the same time, your feedback regarding the room layout, lighting, and coffee machines has been noted and shared with our team for review as we continue to enhance our guest experience.
We look forward to the privilege of welcoming you back again soon for another memorable stay.
Best regards,
Stephan Kapek
General Manager
Сегодня мы с подругой посетили массажный салон Terra Heal и остались просто в восторге ✨
Мы брали массаж горячими камнями Stone massage для двоих — это было невероятно расслабляюще и атмосферно. С самого входа чувствуется забота о клиентах: очень тёплый приём, уютная и стильная атмосфера, приятный аромат в помещении, который мгновенно успокаивает, и красивая инструментальная музыка, помогающая полностью отключиться от суеты и расслабиться.
Отдельное огромное спасибо моей массажистке Fabiola ❤️ Очень приятная, внимательная и профессиональная девушка. Массаж был действительно великолепный — мягкий, глубокий и очень расслабляющий. После процедуры ощущение лёгкости и полного спокойствия.
Идеальным завершением стал вкусный травяной чай с мёдом после массажа 🍯☕️
Это место создаёт ощущение настоящего wellness-ритуала, куда хочется возвращаться снова.
Мы с подругой остались очень довольны и счастливы после посещения. Однозначно рекомендуем это место всем, кто хочет качественный массаж, расслабление и красивую атмосферу в Лиссабоне
