Specialty Design Build Reviews

Alice Xu 2025.08.26

     

Really good quality professional team! Since we started renovation, the team comes everyday at 7 am to start work. I had referral from another trusted contractor. Cost will seem high in the beginning because they let you know upfront and no surprised later. . But after some research I realized cost is very reasonable. Good communication and very patient with my very many questions.

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Michael Diamond 2025.03.10

     

Amazing company and family to work with. They built a 650 ADU for me. The were honest, professional and delivered what they promised. Look at it this way, usually with construction you have to stay on top of your contractor. It was the complete opposite. They were so on top of everything, so much so they were riding me (in a good way) to get stuff pick out etc. My house is my baby so I am very guarded with it. They never took anything personal, never questioned my concerns, never let my emotional responses get in the way and always worked with me to solve any problems I had. To say they delivered is an understatement. I just wish they did more than ADU's and home remodels! I am soo happy I pulled they trigger with them.

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Reply from Specialty Design Build 2025.03.10

Thank you for your heartfelt review, Michael! We're thrilled to know that we could meet your expectations and make the process smooth and enjoyable for you. Your trust in us with such an important project means a lot, and we appreciate your kind words about our team. We hope to work with you again in the future!

Terri Hughes 2024.04.08

     

Sheen has done work for us in the past so when we had a flood in the house we did not hesitate to contact Sheen to help with this whole house remodel. Sheen and workers, especially Francisco, did an outstanding job in getting our home completed, from new cabinets, flooring, drywall, new kitchen and painting throughout they made our house brand new! So appreciative in getting this completed so quickly, once insurance paid up!

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Reply from Specialty Design Build 2024.04.11

Working with you and Scott is always a great experience, Terri. We’re so happy you’re enjoying your newly remodeled home!

Leo Norton 2024.03.08

     

We engaged SHI to do a bathroom remodel. My partner had some design ideas, and Sheen worked with her on the design to not only implement her vision, but also made some helpful suggestions, including removing an interior bathroom wall and door. I cannot speak highly enough of SHI. It was a turnkey solution. Other contractors make big promises, but do not deliver. Or they have cut rate prices, and then the job last six months and is plagued with problems and poor workmanship. Not SHI. Sheen and Marshall regularly communicated and were often present most of the job days. SHI provided electronic tools for job and cost tracking. I found the timeline extremely helpful. The work was great and of the highest quality. The end-of-job punch list was minimal, and SHI noticed a couple items I had not. Moreover, they knocked out the punch list in short order. From design to finish, it was the easiest remodel I have experienced (this is my third bathroom remodel in different houses over the last five years). Incredibly, SHI was on time (early in fact), and under budget. The bathroom is beautiful. I recommend SHI without qualification.

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Reply from Specialty Design Build 2024.03.08

A great remodel is always a collaborative effort, Leo, and awesome clients like you are what make us look great. We're so happy you're enjoying your beautiful new bathroom! Warmest, Sheen

Gabriel Faulkner 2024.02.20

     

Specialty Home Improvement renovated two bathrooms and my kitchen in 2020. They did a great job, and we love the new space. But their customer service goes above and beyond the initial build. Recently, I had an issue with a water leak in one of the showers so I sent a note to my rep, and they came by the very next day to look at the situation. After 4 years, now that is customer service.

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Reply from Specialty Design Build 2024.02.20

Gabe, it was a pleasure working with you and Misty to design and build your new spaces. As we discussed when we first met, we consider all of the wonderful families we work with clients for life! Thanks for the kind words, Warmest regards, Sheen

James Lee 2024.02.07

     

Sheen and his team are friendly, hard-working, and knowledgeable professionals. They completed an ADU Garage Conversion so that my elderly mother could live with us and yet have her own space. And the project turned out wonderfully! Unlike some contractors I've worked with in the past, they are very responsive in terms of communication and patiently answer all your questions. Outside unforeseen reasonable changes, they kept to their estimate. When an issue surfaced a few months later with our mini-split, they were quick to diagnose the problem and correct it. I always felt that their interest in my family's welfare was genuine, and appreciated their support throughout the entire process. I would recommend them.

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Reply from Specialty Design Build 2024.02.08

Getting your mother closer to you and into a comfortable place to live was a responsibility we were passionate about, James. I'm so happy she's enjoying her new space! Warmest regards, Sheen

Lyle Kafader 2024.02.07

     

I've used Specialty Home Improvement for multiple remodels and will use them again. They do what they say when they say they'll do it and are great at communication when issue come up as they always do on a remodel.

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Reply from Specialty Design Build 2024.02.08

You and Robert are such wonderful and interactive clients, Lyle. I've greatly enjoyed our many projects together over the years! Warmest regards, Sheen

Will Parrish 2024.02.02

     

We used Sheen and Specialty Home Improvement and I would definitely recommend him and his team on your home improvement project. They were timely and got our project completed within budget. Came out excellent!

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Reply from Specialty Design Build 2024.02.08

It was a pleasure working with you and Cristina on your ADU, Will. Thank you for the kind words! Warmest regards, Sheen

Christine Clayton 2024.02.01

     

We’ve used Specialty Home Improvement for multiple projects on our house (kitchen remodel, 3 bathroom remodels, outdoor bbq island remodel) and each time we’ve been extremely happy with our experience and the final result. Sheen and his crew are very professional and respectful. They show up when they say they will and let us know when they won’t be coming, which is something that doesn’t seem to be common among contractors. We’ve recommended Specialty Home Improvement to many people and I wouldn’t hesitate to have them work on any future projects at our house.

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Reply from Specialty Design Build 2024.02.08

It's always a pleasure working with you and Sean, Christine. We appreciate your trust in us! Warmest regards, Sheen

B W 2022.04.06

     

A year into COVID, it was difficult to find any available worthwhile contractors. Either everyone was price gouging or the price sounded too good to be true. After a few long conversations with Sheen, I felt comfortable to move forward with Home Specialty building my ADU. At my request, I was pretty involved from day one. As a new homeowner I wanted to get a glimpse of how things are suppose to be done. Sheen kicked me over a website with the schedule and contract all on display for me to follow. I would youtube every bit of the process and learn it myself and then watch it be done. Nearly everything was spot on and professional. Sheen answered all my questions promptly in person/or called as they came up. He was always honest, which is not what I always wanted to hear, but which goes a long way these days. By the end of the project, I was happy I ultimately went with Sheen.

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Reply from Specialty Design Build 2024.02.08

Covid was definitely a challenging time at so many levels, Brian. You were a great client and we always appreciated that your were up to speed on your project! Warmest regards, Sheen

Laura Cote 2020.05.19

     

Sheen and his team were recommended to us and we have had an excellent experience. We did a complete remodel of our master bathroom, removed an exterior window and created the relaxing oasis we were hoping for. All we had were high level ideas and Sheen‘s design acumen and creativity translated these into a plan. The team is very communicative and stayed on schedule. My favorite elements of the project include a steam shower, soaking tub with custom African mahagony wainscoting surround and floating vanity. We couldn’t be more pleased and we highly recommend Speciality Home Improvement.

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Reply from Specialty Design Build 2024.02.08

There were quite a few elements of your project that were our favorites, too, Laura. It was a pleasure working with you! Warmest regards, Sheen

Tracy Tanaka 2020.04.24

     

Met Sheen at the Del Mar home show. First person we talked to. We talked to several contractors after that. We chose Sheen. He was always on time for our appointments. Had great ideas and the results were amazing. Sheen has a great team behind him. From Karen in the office and Eric his project manager. If you are looking for an amazing remodel I strongly suggest hire Sheen and his Team. Being stuck at home hasn't been so bad since our remodel. Thank you Sheen.

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Reply from Specialty Design Build 2024.02.08

You and Tedra were amazing to work with, Tracy. I'm so happy you're enjoying your new space! Warmest regards, Sheen

Francis Vongkoth 2017.11.11

     

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Alissa Carsley 2017.11.11

     

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Zan Brady 2017.11.10

     

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Brent Baker 2017.11.09

     

I first met this company about a year ago, and they are great to work with, have an eye for quality, and have that old world work ethic.

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Reply from Specialty Design Build 2024.02.08

Thank you for the kind endorsement, Brent. It was a great pleasure working with you! Warmest regards, Sheen

Karen Korbacher 2017.11.08

     

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