Chris was a great help during our office move! Ready to help with anything IT as well as general things like cabling and monitor set up. It was such a relief to have him there for anything that went sideways. Would absolutely recommend him!
Reply from Solution Oriented Services of San Francisco, LLC
Thank you Mike- it’s been a pleasure to work with you!
Flum2026.04.02
Chris responded quickly and appeared punctually as scheduled. He installed Apple TV, configure/setup a Sofabaton remote control, and connected a printer. He was knowledgeable and patient. It was a pleasure to retain his professional services.
Reply from Solution Oriented Services of San Francisco, LLC
Thank you for the kind words Frank! Pleasure to work with you!
Ken Heriot2026.03.11
Chris responded to my text for help immediately and was at my office within 2hrs. He identified the problem(s) and fixed them. He was expert, knowledgeable and professional. Highly recommended.
KH
Reply from Solution Oriented Services of San Francisco, LLC
Thanks Ken, Glad I could get your email back up and running!
Nancy K Austin2026.02.23
Like many people who want to clear a path through the tangle of smart TVs and ever-expanding streaming services, we dreaded it. Just thinking about it was migraine-inducing. But Chris Lucera changed all that. From choosing a new TV and getting rid of the old one, to sorting out our subscriptions and configuring our new equipment, to reviewing our account logins and profiles—Chris did it all with meticulous care and a calm, reassuring presence. On one page, he neatly summed up the project details so we can get our hands on them if needed. Everything’s working beautifully (no headaches), and if problems pop up, Chris stands by his work and will make sure the system performs as intended. What a relief! We enthusiastically recommend Chris for projects like ours and beyond: he really is the best.
Dedication and professionalism
Chris was amazing! He was not only incredibly kind but also highly professional and dedicated to resolving my issue. Despite the problem ultimately being outside of his control due to the manufacturer, Chris went above and beyond—spending an hour on the phone with them trying to find a solution. His effort and commitment were truly commendable. Highly recommend!
Date of experience: 20 February, 2026
Reply from Solution Oriented Services of San Francisco, LLC
Thanks Mike!
DJ Palmisano2026.01.14
Chris designed and installed the a/v setup in my home. He is very detail-oriented and made sure every single element worked properly and that anything visible looked perfect. Very happy!
Reply from Solution Oriented Services of San Francisco, LLC
Thanks Melynda, very nice meeting you and working with you!
Basten Heutink2026.01.14
Chris is excellent. Particularly for any Office / business wifi or audiovisual issues. He is prompt and very thorough.
Definitely will hire him again soon.
Reply from Solution Oriented Services of San Francisco, LLC
Thank you for hiring me and for the kind review, Ankur. It was a pleasure to work with you and I'm glad you're happy with the end results!
Edward Gibbons2025.09.28
Chris helped me transition from Android to iPhone, upgrade my old 10-year-old desktop system, consolidate and move websites onto a cheaper web host, consolidate my email history, combine my photos, making them all available in one place, and move from Verizon Wireless to a cheaper wireless option. He has done this over the past couple of years, and it has been a lot of change. Chris is naturally a calm, expert tech support guy with a caring approach. I’m on the other side of all this now, but when we started, I was overwhelming. I was frustrated because I didn’t have the words to ask for what I needed, explain my problems, or get help to resolve problems I was experiencing. I’m so lucky to have had Chris’s help. Chris is a good listener. If Chris doesn’t know the answer, he knows where to look. He often had alternative ways to get to the same outcome if we ran into a problem. He’s an excellent problem solver. Chris helped me make a lot of important decisions. He helped me clarify my needs, criteria, and options to make good choices. Often those choices were lower cost, saving me money over the long run. I frequently felt like I owed Chris more for his services than he charged. He’s worth more than he charges for his tech-support expertise.
I’ve great confidence in Chris’s abilities and can strongly recommend him for technical support to anyone!
Reply from Solution Oriented Services of San Francisco, LLC2025.10.01
Ed- thank you so much for the glowing review! It made my morning! It's been a pleasure to work with you and check off the items from your initial list over the last couple years, and look forward to working together in the future.
Kris Taylor2025.09.02
Chris has created a fantastic website for our preschool and continues to update, offer solutions and implement systems we didn't know we needed, bud absolutely did!! He is quick, efficient and very skilled ... also just a fun guy to chat with while he sorts out any number of technical issues. Chris is a total gem!
Reply from Solution Oriented Services of San Francisco, LLC
Thank you for these kind words Kris, it made my day! I've enjoyed working with you as well, and am glad you appreciate my ideas and that they've been helpful.
Michelle White2025.08.18
Chris is so great! He came to resolve an Internet issue I had and was there in less than 24 hours. Super friendly and I had him work on a couple other IT related projects w TVs and my mobile. Highly recommend!
Reply from Solution Oriented Services of San Francisco, LLC2025.08.22
Thank you!
Michele Cipriano2025.07.29
We hired Chris to help us with our WiFi which was slow and spotty in certain corners of the house. He’s very friendly and after asking some questions he was able to diagnose the issue, and recommended that we switch to a mesh WiFi network. He even offered to go to Best Buy to pick up the new router and came back to install it on the same day! Since then our WiFi has been way more reliable and faster. We ended up hiring him again to help us choose a new LED Smart TV in or our living room and he came back to mount it over our fireplace and concealed all the wiring and our cable box for a clean looking installation. He walked us through the functions of the smart TV and configured the remote to control everything so we don’t need to fumble around with multiple remotes to watch TV. Chris is efficient, direct, and transparent. We will definitely call him again when we need tech help!
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