Southern Mechanical Services Reviews

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Southern Mechanical Services rating: 5.0 out of 5 from 311 reviews

5.0 | 311 total

Rating breakdown

5 stars

308 pcs

4 stars

1 pc

3 stars

1 pc

2 stars

0 pc

1 star

1 pc

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What customers say about Southern Mechanical Services

Recent reviews

Debra Carmichael 2026.10.16

Great quick service

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Reply from Southern Mechanical Services 2026.10.22

Thank you, Debra! We’re glad we could get you taken care of quickly. We truly appreciate you choosing SMS! 🔧😊

Hebe Zhang 2026.10.10

Great job, checked everything and explained all, highly recommended! Updated: 10/10/26: Just wanted to add something here, they replaced a part of my A/C, the whole process went thru smoothly and Matteo was very knowledgeable and explained all into details, he didn't skip any steps that were supposed to get the A/C to its best working condition and showed me the logic behind of each steps. A/C been working great, thank you for your good quality of work and highly recommended.

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Reply from Southern Mechanical Services 2026.06.29

Thank you, Hebe! We're so glad you had a great experience. Taking the time to check everything and explain what we find is something we believe is important. We truly appreciate your recommendation! 😊

Ann Eames 2026.10.09

Norris came for it bi-annual air conditioning maintenance and he was fantastic. He did a thorough, professional job and was a pleasure to work with. Extremely happy with Southern Mechanical Services.

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Reply from Southern Mechanical Services 2024.04.22

Hi Ann!! Thank you for the 5 star feedback

Marilyn Mick 2026.10.07

Kanorris and Jeff arrived as scheduled and quickly determined the problem with my A/C. Both these young men are polite and courteous. I would highly recommend Southern Mechanical Services.

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Reply from Southern Mechanical Services 2026.04.10

Thank you Marilyn for the great review! We’re glad the team delivered courteous, and efficient job. We take pride in doing the job right and putting our customers first. We truly appreciate your recommendation!

Kevin Hayes 2026.10.05

Norris was a very polite professional. Appreciate his work. Highly recommend.

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N. A. 2026.10.02

Absolutely exceptional service. After 2 months of back and forth dealings with another AC company that provided terrible service causing more problems and failing to repair our new TRANE unit, Chris and Mateo from Southern Mechanical Services demonstrated what true professionalism and proven expertise look like. They took the time needed to thoroughly diagnose several issues with our unit including poorly installed equipment, tubing and dangerously positioned electrical components that could have led to a fire (all due to our previous AC company's careless work/installation). I recommend this company wholeheartedly and can't wait to finally experience the peace of mind that comes from knowing I'm dealing with a highly professional and experienced, no nonsense team of technicians. Chris and Mateo deserve a raise! 10/10 service.

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John Pierre Larmoyeux 2026.09.29

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Dawn Bunch 2026.09.21

Great service the technician was very professional

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Reply from Southern Mechanical Services 2026.09.28

Thank you for your 5-star review!

Todd Teitel 2026.09.20

Trustworthy, honest, and able to fix my A/C problems immediately.

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Reply from Southern Mechanical Services 2026.09.28

Thank you for your 5-star review!

Josh Shapiro 2026.09.20

Great service. Responsive

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Reply from Southern Mechanical Services 2026.09.28

Thank you for your 5-star review!

Marcelo Coelho 2026.09.16

Thanks for sending Chris to fix my ac unit. He was very helpful and polite. My ac is back up and running again.

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Reply from Southern Mechanical Services 2026.09.28

Thank you for the kind words! We’re glad Cris was able to get your AC back up and running. We’ll be sure to pass along your appreciation to him. Thanks for choosing SMS!

A M 2026.09.14

The technician Chris came out late day, diagnosed the system.. Noticed there was a problem that the other companies couldn't figure out.. Fixed the problem in no time! Highly recommend!!

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Reply from Southern Mechanical Services 2026.09.15

Thank you so much for sharing this! We’re especially glad Chris was able to find the issue that had been overlooked by others and get it taken care of so quickly. We’ll definitely pass along the kind words to Chris — he’ll appreciate them! Thank you for trusting Southern Mechanical Services!

Jp Bordeleau 2026.09.14

Second time using Southern Mechanical personnaly after using them at work. Kanor took his time and did a great job checking my units.

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Reply from Southern Mechanical Services 2026.06.01

Thank you for giving us the opportunity to serve you at home as well! We're glad Kanorris took the time to thoroughly inspect your systems and provide the level of service you've come to expect.We appreciate your trust both personally and professionally.

Russell Waggoner 2026.09.11

Great Install job! Trane has amazing equipment and warranty! Thanks Mateo and Elrado

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Reply from Southern Mechanical Services 2026.09.15

Thank you Russell for the kind words! We’re glad you’re happy with your new Trane system! Mateo and Eraldo did a great job, and we’ll be sure to pass along the shoutout to them. We really appreciate you choosing Southern Mechanical Services! 🙌

L Sherr 2026.09.08

The service men did a great job. They were very professional with great attitudes. Even the office personnel handling the appointment was courteous and made sure I was updated from making the appointment to the service. I will definitely recommend them.

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