Chris from SearchLab Care gave excellent customer service.
She was very helpful, prompt and knowledgeable in helping with the renewal of the work permit for my domestic helper.
Chris was also generous in her advice which was helpful. Their prices are also very reasonable.
I would go to Chris again for any domestic helper needs.
Chris is a good agent and understanding what I’m need for a helper to solve my problem , I’m really appreciate on her and kind friendly with each other , thanks to her help me find such a good and hardworking helper to take care my baby , truly five star agency service , all the best in future 🥰
6 star service! ❤️
Highly recommend this agency for their efficient and professional service!
Our consultant, Christina, is incredibly attentive, detailed, and professional throughout the entire process.
Instead of just pushing whatever available profiles they had on hand, she truly listened to our specific requirements and focused on providing exactly what we wanted.
Thanks to the agency's extensive screening process, Christina found an excellent candidate who is a perfect fit for our household.
The helper excels in elderly care, is a good cook, and manages all household chores flawlessly. Giving me peace of mind to return to my work.
If you want a reliable agency that prioritises matching of personality over a quick placement, look for Christina!
I had sought Chris’ help to arrange an interview with a helper and she was very kind, attentive and thorough in her services. We ended up not proceeding for other unrelated reasons but without a doubt I wouldn’t hesitate to reach out to Chris if I were looking for a helper again.
Highly recommended! Chris is very professional. Really took the time to go through the individual profiles pros and cons to help us select the help that is most suitable for my family needs. My go to agent for placements
This would be rather my testimony to Christina of Searchlab Care rather than just a review. Take time to read if you are looking for the best agent in Singapore. And I bet you will have no regrets to choose Christina as your agent.
Being traumatise with my continuous chain of bad experiences with helper since 2023, I was a disheartened employer who had lost faith in agent and especially helpers.
I feel that agents are just out there for business only. But well.. I do not have a choice but continue to look for one after another.
As a single busy working mum with spine and nerves compression conditions, I need an independent and responsible helper to clean the house and cook meals for my child.
When I found Christina some time in May 2024. I realised that she did not ask me to fill in any templated form, she called me instead and listen to all my needs and about my household.
No spamming of biodata right after the call ended, like how other agents did. It took a short while and I received ONLY 1 biodata. 😨
Christina filtered the helper with the skillset that I actually need which I missed mentioning to her during the call. This impressed me much; and this explained why I received only 1 biodata. Christina filtered the most suitable one for me.
During interview, instead of promoting her helper, she assisted me to shoot the helper with many questions that I missed. The interview allowed me to listen and get the realtime responses from the helper. And it's the first time I felt in an interview that I get to know the helper. Rather than just yes / can / ok answers.
Being extra careful and my fears from past experiences, I could not make up my mind; I did not confirm the helper.
Christina was very patient, she did not hard sell. Neither tried to push another other helper to me immediately for more interviews.
After months, we had a last interview,, Christina still remembers every small details that I need as if she had create a file on me. We had went thru three helpers and I only confirmed an helper with her after so many months.
Christina is very sincere, meticulous, efficient and true to her employer. She went extra mile to assist me when I was facing problem helper.
She had proven to me how seriously she holds her role and takes great ownership as a responsible agent. Christina had earn the trust from me by actions and not just by words.
It's not about the agency fee, it's not about the number of biodata that the agent can spam or number of free replacements we can get.
We need good agent to help filter the right helper that suit our needs; a good agent to assist us to resolve if there is any unforeseen issue during the employment.
Christina is the type of rare agent that we employers need. She ensures that she pairs both parties to her best.
I will strongly recommend Christina to everyone.
Chris is a very understanding agent and she did a thorough fact find to understand what I prefer in a helper and the kind of household style as compared to other agencies who don’t do that before recommending.
She will search for suitable helpers and not just any helper before arranging interviews. Therefore, the helper recommended to me really suits my style and preference and has been a great help to me in the past 3mths! Amazing cook as well! 👍🏻👍🏻👍🏻
I greatly appreciate Chris for her help. She listen to my problems and she find the most suitable helper for me. After one month of observation, this helper is really very hardworking and she works with a very good attitude. Really thank you to SearchLab and Chris. I will highly recommend her to anyone who needs a good helper. She is very patient and she is the best.
I would highly recommend Chris for her good service. She listens and understands my family needs and has gotten me a very good helper. I have also recommended to my friends and so far, all my friends are very pleased with the service and quality of the domestic helper.
So far, my helper has been with me for 2 years and we just celebrated our birthday and she gave me a pleasant surprise.
Thanks Chris for sending this gem helper :)
I needed a helper urgently 2 months ago to look after my 81 year old mom (with a strong focus on elder care and cooking) and to look after the home after my former helper left.
Christina was very diligent to enquire into my situation and my needs, she sorted through the candidates who has the right experience and patience looking after the elderly and to cook nutritious and delicious meals for us.
She found me a helper, whose kind personality and patience really met my needs. Christina is unique in that she obviously reads people well and she adds a human touch to hiring. She ensure that the family and the helper are a good fit.
I highly recommend her to anyone who needs a helper. Be open with her about what works for you and what does not work for you, and you can be rest assured she will do her best.
Christina is amazing! She listened to our needs, sourced and screened candidates diligently, before surfacing profiles to us. She went the extra mile to consider if a candidate’s personality would suit our household.
We are now very blessed to have a helper who not only performs the housework efficiently but who also gets along well with our family, including our fur kid. Thank you Christina!
I highly recommend Search Lab Care Agency ❤️
I'm very thankful for my Agent Madam Christina for finding Good employer for me Very Quickly in just 2-3days only...❤️🙏🏼
We are very pleased with the service that SearchLab Care has provided us. Chris has helped my family engaged a helper within a week! Her sense of urgency and understanding of my family predicament is highly commendable. My helper has shared good experience with the agency as well. I will recommend Chris and her team to my friends.
A big thank you to Nana for recommending a fantastic Mynmar helper to me. I really appreciate her earnest help in finding a great helper to my family's need. Upon having a great helper, she made sure i had a smooth journey along the way. Nana had been an amazing agent that can fulfill an employer's need. 👍👍👍👏👏👏❤️❤️
A credit that is long overdue.
I would like to thank Chris for going the extra miles in helping my family secure the service of my current helper. Upon finding out that I needed a replacement, she had diligently searched for helpers to suit the profile of my family. Throughout the process, she hadn’t been pushy and would listen to our concerns and needs. Through her thorough screening, we came across our current helper whom we deemed fit. For that, Chris went out of her way to arrange for us to meet up with my current helper as well as the family who had to let her go reluctantly (as the Ah Ma had passed away and they couldn’t keep her). Everything went smoothly and we were able to assess her suitability based on the feedback from my helper’s previous employer.
Months have passed and we have had a joyful and excellent helper. For that, I have to thank Chris for her dedication, patience and professionalism.
Thank you Chris!
I would like to express my sincere appreciation of Searchlab Care Chris for her excellent service. Not only was she friendly, approachable, helpful, and reassuring , she was also prompt, efficient and ever ready to address whatever concerns or queries I might have had about hiring a suitable helper. She went the extra mile to screen potential candidates to ensure I would employ one that best suited my family’s needs. Thank you very much Chris and keep up the good work . I wish Searchlab Care agency the very best and that it will remain an agency of choice.
I would like to commend Chris for being a dedicated and professional individual. She is tenacious and diligent in all her undertakings.
The vital requirement was to have a well built, strong individual who has the ability to lift my Mom on a daily basis on and off her bed, and wheelchair, communication was a key factor.
SearchLab has provided a service above and beyond what the screening of the FDW was required.
They were thorough with the requirements and ensured they were met to their satisfaction before any biodata was presented for an interview.
We are grateful for their services and recommendations.
We are blessed to have a hard worker who gives of her best at all times.
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