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What customers say about Ridge Valley Exteriors, Inc.
Recent reviews
Just finished an install on my home in Naples. We were having roofing problems and needed quick resolution. Timely, professional, and very communicative. I wish all contractors were this focused on customer service. Had a very good experience with the field rep, installation crew, and office staff.
I recently had my roof replaced by Ridge Valley Exteriors. Tariq kept me informed through out the process with not only information but updated photos while I was out of town. Recently he returned to touch up paint above our front door near the eves they repaired. He did a great job and I would highly recommend him.
I closely reviewed all the posts from previous customers before I selected Ridge Valley for my new roof.
I live in a small community of 24 units, many of whom had their roofs replaced a few years ago. I wasn’t comfortable with what I saw. I’ve had previous homes re-roofed over the last 70 years, and became familiar with what to look for. I decided to do more research and looked for a better roofer. I chose Ridge Valley from among many Including the company that built and roofed my house 30 years ago. I wasn’t disappointed. In fact, I was elated!
Initially, I asked for a survey and estimate. I was totally impressed with their specifications; quality oriented, thorough, and specific almost to a fault.
All questions were answered perfectly before I signed the contract. What I saw was what I got.
Do the research! You will be happy that you did.
These guys are truly exceptional!
Excellent service from start to finish! The entire process was smooth, fast and professional. Great communication throughout, and the price was very reasonable. We got new roof and gutter installed 10/10 - highly recommend!!
Ridge Valley completed our new roof in a timely manner without any issues. Their team was highly professional and provided routine updates and progress photos. I especially appreciated their maintaining a clean work site with daily cleanup.
We chose Ridge Valley expecting a professional siding installation experience. Instead we encountered (and continue to encounter) ongoing communication challenges, unresolved concerns, and a level of customer service that fell well below expectations. Our house has been partially sided for months with no resolution in sight. We would not choose them again nor recommend them.
If you have a one time gutter clean out request don’t even bother contacting them. They will ghost you and stop responding to your messages. That’s how I was treated.
Reply from Ridge Valley Exteriors, Inc.
2026.09.09
Dallas - Thank you for reach out to our team. I have pulled your contact based on this review and do not see anything on file? No prior service and no inbound communication. We use a system where all communication is tracked by real Client Service Coordinators and AI assistants as well 24/7. We would like to investigate this further and understand where you were communicating. Gutter Cleanouts is not a service we offer in any of our several locations. We look forward to hearing from you.
Great service and workmanship! I am very happy with the professionalism of all the crews, sales and office personnel. Special thanks to Bob and Nancy, they were very helpful and friendly. The project was completed in a timely manner and the end result was a beautiful new roof.
I had an outstanding experience working with Dalton Hancock at Ridge Valley Exterior Roofing. From the very beginning, Dalton was professional, honest, and incredibly knowledgeable. He took the time to explain every step of the process, answered all of my questions without any pressure, and made sure I felt confident in every decision.
What impressed me most was his communication and attention to detail. He was always responsive, kept me updated throughout the project, and genuinely cared about making sure everything was done the right way.
The workmanship and professionalism of the entire team exceeded my expectations, and the finished result looks fantastic.
If you're looking for someone who is trustworthy, reliable, and truly puts customers first, I highly recommend Dalton Hancock and Ridge Valley Exterior Roofing. It's rare to find someone who combines expertise with such great customer service. I wouldn't hesitate to work with Dalton again or recommend him to friends and family.
We are extremely pleased with our new metal roof and the outstanding service we received from start to finish. From the initial meeting, helping us during the selection of type of roof to completing the installation, the team was professional, knowledgeable, and always on time.
The crew was courteous, meticulous, and kept our property exceptionally clean throughout the project. The quality of workmanship and attention to detail exceeded our expectations, and the finished roof looks fantastic.
We highly recommend Ridge Valley Exteriors to anyone looking for quality, professionalism, and excellent customer service. It was a wonderful experience from beginning to end!
We at Habitat for Humanity of Collier County are incredibly grateful to Ridge Valley Roofing for their outstanding generosity and professionalism. They donated and installed a new roof at no cost for a senior homeowner living in an older home, making a tremendous difference in that person's life.
From start to finish, the entire team was exceptional. Bobby and Brooke went far beyond the scope of the project, guiding us through every step of the process and making sure everything was handled smoothly. Their communication, kindness, and dedication were truly remarkable.
The work was completed quickly, professionally, and with the highest level of quality. It is refreshing to work with a company that genuinely cares about the community and the people they serve.
On behalf of everyone at Habitat for Humanity of Collier County, thank you for your generosity and commitment to helping those in need. We highly recommend Ridge Valley Roofing to anyone looking for a trustworthy, professional, and compassionate roofing company.
I used Ridge Valley Exteriors for a condominium I manage on Marco Island. They have been great to work with. Bobby has been extremely responsive and professional throughout the entire process even attending BOD meetings to address any questions or concerns the BOD or owners have. Communication throughout the process was very helpful and would use them again for any roofing need.
We are very happy with our new roof. The team was knowledgeable about the issues with our older home and did quite a bit of wood repair as part of the project. We are also enjoying the new vent installed in the roof, which is keeping our home cooler in the summer.
I cannot recommend this company highly enough. From the very beginning, their communication was flawless. The crew delivered top-tier quality and completed the entire tear-off and replacement ahead of the promised timeline.
The overall experience was seamless, and the cleanup was so thorough you would never even know they were here! If you need a reliable, professional roofer, hire these guys.
Reply from Ridge Valley Exteriors, Inc.
2026.07.10
Thank you so much for your kind words, Maureen! We're thrilled to hear you had such a great experience from start to finish. Our team takes pride in providing quality workmanship, clear communication, and leaving every property spotless. We truly appreciate your recommendation and the opportunity to earn your trust. Thank you for choosing Ridge Valley Exteriors!
I had called in to do an inspection on my roof and Dalton was by far the best person we’ve ever had out! He went above and beyond to make sure everything was good and to our satisfaction which included him going into our attic and taking photos & videos of everything for us to see. My husband and I are beyond pleased with his work and will be calling him to get our siders done soon and telling our friends how awesome Dalton and Ridge Valley Exteriors were!
Excellent company, very professional. Quality is exceptional and work was done on time and left my home clean. New metal roof that is hurricane proof. Highly recommend.
Reply from Ridge Valley Exteriors, Inc.
2026.07.07
Thank you ! It was a pleasure working on your house. Metal roofs are a big project, but the crew worked hard to get it done on time and keep the place clean for you. Really glad you're happy with how it turned out. Thanks again for choosing us!
Excellent and timely service for roof and gutter insurance repair-- highly recommend.
Reply from Ridge Valley Exteriors, Inc.
2026.06.30
Thank you so much for the 5-star review, Jane! We are thrilled to hear that you were happy with our pricing and that our team delivered excellent, timely service for your roof and gutter repairs. Navigating insurance claims can sometimes be a headache, so we always aim to make the process as smooth and efficient as possible for our customers. We truly appreciate the recommendation and your business! 🏡✨
Patrick and the roofing fellows were great . I think the roof looks great and I am pleased with the work and clean up after.
Reply from Ridge Valley Exteriors, Inc.
2026.05.26
Thank you, Rita, for your kind review—we’re glad you’re pleased with the roof, the clean-up, and the work from Patrick and the crew at Ridge Valley Exteriors!
Reply from Ridge Valley Exteriors, Inc.
2026.05.26
Thank you, Jose, for your feedback and for choosing Ridge Valley Exteriors—we appreciate your support!
Frequently asked questions about Ridge Valley Exteriors, Inc.
How many reviews does Ridge Valley Exteriors, Inc. have?
Ridge Valley Exteriors, Inc. has 839 reviews on Trustindex, collected from Google and Trustindex.
What is Ridge Valley Exteriors, Inc.'s average rating?
Ridge Valley Exteriors, Inc. is rated 4.8 out of 5 based on 839 reviews. 92% of reviewers gave five stars.
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