Ridge Valley Exteriors, Inc. Reviews

Alyne 2026.09.14

     

We chose Ridge Valley expecting a professional siding installation experience. Instead we encountered (and continue to encounter) ongoing communication challenges, unresolved concerns, and a level of customer service that fell well below expectations. Our house has been partially sided for months with no resolution in sight. We would not choose them again nor recommend them.

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Dallas Henderson 2026.09.09

     

If you have a one time gutter clean out request don’t even bother contacting them. They will ghost you and stop responding to your messages. That’s how I was treated.

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Reply from Ridge Valley Exteriors, Inc. 2026.09.09

Dallas - Thank you for reach out to our team. I have pulled your contact based on this review and do not see anything on file? No prior service and no inbound communication. We use a system where all communication is tracked by real Client Service Coordinators and AI assistants as well 24/7. We would like to investigate this further and understand where you were communicating. Gutter Cleanouts is not a service we offer in any of our several locations. We look forward to hearing from you.

stan chaklos 2026.08.19

     

Great service and workmanship! I am very happy with the professionalism of all the crews, sales and office personnel. Special thanks to Bob and Nancy, they were very helpful and friendly. The project was completed in a timely manner and the end result was a beautiful new roof.

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Mina Wesah 2026.08.07

     

I had an outstanding experience working with Dalton Hancock at Ridge Valley Exterior Roofing. From the very beginning, Dalton was professional, honest, and incredibly knowledgeable. He took the time to explain every step of the process, answered all of my questions without any pressure, and made sure I felt confident in every decision. What impressed me most was his communication and attention to detail. He was always responsive, kept me updated throughout the project, and genuinely cared about making sure everything was done the right way. The workmanship and professionalism of the entire team exceeded my expectations, and the finished result looks fantastic. If you're looking for someone who is trustworthy, reliable, and truly puts customers first, I highly recommend Dalton Hancock and Ridge Valley Exterior Roofing. It's rare to find someone who combines expertise with such great customer service. I wouldn't hesitate to work with Dalton again or recommend him to friends and family.

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Jade Purcell 2026.08.04

     

We are extremely pleased with our new metal roof and the outstanding service we received from start to finish. From the initial meeting, helping us during the selection of type of roof to completing the installation, the team was professional, knowledgeable, and always on time. The crew was courteous, meticulous, and kept our property exceptionally clean throughout the project. The quality of workmanship and attention to detail exceeded our expectations, and the finished roof looks fantastic. We highly recommend Ridge Valley Exteriors to anyone looking for quality, professionalism, and excellent customer service. It was a wonderful experience from beginning to end!

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Dee Proehl 2026.07.28

     

We at Habitat for Humanity of Collier County are incredibly grateful to Ridge Valley Roofing for their outstanding generosity and professionalism. They donated and installed a new roof at no cost for a senior homeowner living in an older home, making a tremendous difference in that person's life. From start to finish, the entire team was exceptional. Bobby and Brooke went far beyond the scope of the project, guiding us through every step of the process and making sure everything was handled smoothly. Their communication, kindness, and dedication were truly remarkable. The work was completed quickly, professionally, and with the highest level of quality. It is refreshing to work with a company that genuinely cares about the community and the people they serve. On behalf of everyone at Habitat for Humanity of Collier County, thank you for your generosity and commitment to helping those in need. We highly recommend Ridge Valley Roofing to anyone looking for a trustworthy, professional, and compassionate roofing company.

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Billy Ward 2026.07.21

     

I used Ridge Valley Exteriors for a condominium I manage on Marco Island. They have been great to work with. Bobby has been extremely responsive and professional throughout the entire process even attending BOD meetings to address any questions or concerns the BOD or owners have. Communication throughout the process was very helpful and would use them again for any roofing need.

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Michelle Pleasant 2026.07.16

     

We are very happy with our new roof. The team was knowledgeable about the issues with our older home and did quite a bit of wood repair as part of the project. We are also enjoying the new vent installed in the roof, which is keeping our home cooler in the summer.

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Maureen Flynn 2026.07.10

     

I cannot recommend this company highly enough. From the very beginning, their communication was flawless. The crew delivered top-tier quality and completed the entire tear-off and replacement ahead of the promised timeline. The overall experience was seamless, and the cleanup was so thorough you would never even know they were here! If you need a reliable, professional roofer, hire these guys.

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Reply from Ridge Valley Exteriors, Inc. 2026.07.10

Thank you so much for your kind words, Maureen! We're thrilled to hear you had such a great experience from start to finish. Our team takes pride in providing quality workmanship, clear communication, and leaving every property spotless. We truly appreciate your recommendation and the opportunity to earn your trust. Thank you for choosing Ridge Valley Exteriors!

Emily Neuges 2026.07.08

     

I had called in to do an inspection on my roof and Dalton was by far the best person we’ve ever had out! He went above and beyond to make sure everything was good and to our satisfaction which included him going into our attic and taking photos & videos of everything for us to see. My husband and I are beyond pleased with his work and will be calling him to get our siders done soon and telling our friends how awesome Dalton and Ridge Valley Exteriors were!

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Leigh Sargent 2026.07.03

     

Excellent company, very professional. Quality is exceptional and work was done on time and left my home clean. New metal roof that is hurricane proof. Highly recommend.

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Reply from Ridge Valley Exteriors, Inc. 2026.07.07

Thank you ! It was a pleasure working on your house. Metal roofs are a big project, but the crew worked hard to get it done on time and keep the place clean for you. Really glad you're happy with how it turned out. Thanks again for choosing us!

Jane Fenn 2026.06.19

     

Excellent and timely service for roof and gutter insurance repair-- highly recommend.

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Reply from Ridge Valley Exteriors, Inc. 2026.06.30

Thank you so much for the 5-star review, Jane! We are thrilled to hear that you were happy with our pricing and that our team delivered excellent, timely service for your roof and gutter repairs. Navigating insurance claims can sometimes be a headache, so we always aim to make the process as smooth and efficient as possible for our customers. We truly appreciate the recommendation and your business! 🏡✨

Rita Orgel 2026.05.22

     

Patrick and the roofing fellows were great . I think the roof looks great and I am pleased with the work and clean up after.

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Reply from Ridge Valley Exteriors, Inc. 2026.05.26

Thank you, Rita, for your kind review—we’re glad you’re pleased with the roof, the clean-up, and the work from Patrick and the crew at Ridge Valley Exteriors!

jose puell 2026.05.21

     

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Reply from Ridge Valley Exteriors, Inc. 2026.05.26

Thank you, Jose, for your feedback and for choosing Ridge Valley Exteriors—we appreciate your support!

Rosemary Barclay 2026.05.19

     

I highly recommend the team at Ridge Valley Roofing -Thank you Bobbie, Brooke & Tariq and the tiling team for a perfectly executed job . Our initial contact was with Bobbie Rodgers who came out to inspect our roof thoroughly. He made sensible recommendations and mindful of the fact that our house was up for sale he was able to expedite the roof tile delivery. He was clear about the whole installation process and timeline. Brooke Tiberio, the production coordinator, arrived the morning of installation and spoke to the team as our neighborhood had just had a new road laid. The team laid down boards to protect our driveway and the road for extra protection . They were polite and respectful and protected our shrubs , lanai and property. Brooke kept us informed and was able to schedule installation of the tiles and guttering as soon as the tiles were on the roof after the required timeline and inspection of underlayment by Collier. (We had noted other roofs left for weeks without tiles). Tariq did an excellent job following up with photos of perfectly aligned roof tiles, painting. All in all it was a pleasant experience with fast responses and service but most important of all a professional job!

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Reply from Ridge Valley Exteriors, Inc. 2026.05.26

Thank you, Rosemary, for your kind words and recommendation—we’re glad you had a great experience with Bobbie, Brooke, Tariq, and the team at Ridge Valley Exteriors.

Bridgett Murray 2026.05.14

     

Working with this team was overall pretty seamless from start to finish. We liked getting videos from the initial quote, through progress and finalization. They stayed on track with timing and the roof looks great. Very happy overall and would recommend.

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Reply from Ridge Valley Exteriors, Inc. 2026.05.15

Thank you so much, Bridgett, for your thoughtful review. We’re glad to hear the process felt smooth from start to finish and that you enjoyed the video updates throughout the project. Keeping our homeowners informed and on schedule is something we take pride in. We truly appreciate your support and recommendation, and we’re happy you love the final result!

ELAINE DIAL 2026.05.13

     

We chose to go with your company, even tho it was not the lowest bid, but because the Rep Patrick Powers was so thorough in his inspection, prompt and knowledgeable. We feel we could trust him with our project and felt confident he would do a good job.

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Reply from Ridge Valley Exteriors, Inc. 2026.05.15

Thank you, Elaine, for taking the time to share your experience with us. We’re very happy to hear that Patrick made such a positive impression through his thorough inspection, responsiveness, and professionalism. Earning your trust means a lot to our team, and we appreciate the opportunity to work on your project. Thank you for choosing Ridge Valley Exteriors!

Matthew Grady 2026.05.13

     

Dalton Hancock’s professionalism throughout the process was exceptional. He answered all of our questions and followed up with us at every step of the installation to make sure our experience was a very positive one. We are thrilled with our new roof and would highly recommend Ridge Valley Exteriors to anyone in need of a new roof!

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Reply from Ridge Valley Exteriors, Inc. 2026.05.27

Thank you, Matthew, for your kind words and recommendation! We’re glad Dalton provided a great experience, and we truly appreciate your trust in Ridge Valley Exteriors.

william brown 2026.05.13

     

Ridge Valley installed a new roof on my home in April of 2026. Their bid was very fail. The job (roof) was well done. The workers were diligent and very neat. The project took a few days and the workers cleaned up the property after each day. I liked that they cared about my property. I would highly recommend Ridge Valley to anyone looking for a new roof or to repair a roof.

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Reply from Ridge Valley Exteriors, Inc. 2026.05.15

Thank you so much for your kind words, William. We truly appreciate you trusting Ridge Valley Exteriors with your roofing project. We’re glad to hear you were happy with the workmanship, communication, and cleanup throughout the installation process. Taking care of our customers’ homes is very important to us. Thank you again for your recommendation and support!

Melissa Howard 2026.04.28

     

I had a wonderful experience with this company! My salesman Bobby came to my house on a Sunday to give me an estimate even though he doesn’t work on Sundays. The communication and follow up was A+ and they even sent me photos and videos from my roof to show me the damage and the work they had complete completed. I could not have asked for better service. I highly recommend them.

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Reply from Ridge Valley Exteriors, Inc. 2026.04.29

Thank you so much, Melissa, for taking the time to share your experience with us. We’re glad to hear that Bobby was able to accommodate your schedule and provide you with thorough communication throughout the process. Our team works hard to ensure transparency, including providing photo and video documentation so you can see the condition of your roof firsthand.

We truly appreciate your recommendation and are grateful for the opportunity to serve you. If you ever need anything in the future, don’t hesitate to reach out.