“I’ve been seeing Vaishali for physiotherapy, and I couldn’t be happier with the care I’ve received. She is professional, knowledgeable, and genuinely caring. Each session is tailored to my needs, and I’ve seen great improvements in my mobility and pain levels. Highly recommend her to anyone looking for effective and compassionate physiotherapy.
Thank you, Tanu, for your wonderful review; we’re pleased Vaishali’s professional, compassionate, and personalized physiotherapy has improved your mobility and reduced your pain.
We appreciate your recommendation and are here to support your ongoing recovery, so please reach out anytime.
Emma Noel2026.03.10
Staff is always very nice and welcoming! And I love how many technicians they have available for each category! I’ve started coming here for chiropractic appointments and I love that they have massage therapy as well. Will always recommend Prosper Health & Rehab to many one looking for recovery and such!
Thank you, Emma. We’re grateful for your 5-star review and glad our welcoming staff, wide team of skilled clinicians, and combined chiropractic and massage services are supporting your recovery.
We appreciate your recommendations and invite you to contact us anytime for appointments or further care.
Lauren Jang2026.03.09
Over the past few months, working with the kinesiologist Faraz Hassany has reinforced the importance of muscle strengthening in an effective rehabilitation program. His sessions work seamlessly alongside other therapies offered at the clinic, such as physiotherapy and massage therapy, providing patients with convenient and comprehensive care. Faraz is extremely knowledgeable and experienced, and he takes the time to carefully listen to your concerns in order to develop an exercise program tailored to your individual needs. He consistently puts his patients first and demonstrates a strong commitment for helping improve patient’s health and functionality. I highly recommend Faraz to anyone looking for a skilled and personable kinesiologist.
Thank you, Lauren, for your thoughtful recommendation; we’re proud Faraz’s knowledgeable, patient-centered approach and seamless coordination with physiotherapy and massage supported your rehabilitation.
We remain committed to individualized, evidence-based programs; please contact us anytime for further support.
Manpreet Uppal2026.03.07
I had a great experience at Prosperity Health and Rehab Clinic with Sanket Sharma. He did the assessment very carefully and took the time to explain everything clearly. Sanket has excellent knowledge and a lot of experience. He is very professional, patient, and caring. He listens carefully and makes you feel comfortable during the appointment. I truly appreciate his support and highly recommend him to anyone looking for a knowledgeable and trustworthy physiotherapist.
Thank you, Manpreet! We're thrilled to hear about your positive experience with Sanket. It’s wonderful to know his professionalism and care made such a great impact. Your recommendation means so much to us!
The Prosper Health Team 🦋
Feryal Sayed2026.02.27
I’ve had several sessions with Daiya and every time has been excellent.
Professional, knowledgeable, and incredibly effective. My back and neck feel so much better after my sessions . Definitely coming back.
Thank you, Feryal. I appreciate your trust and am glad our sessions have relieved your back and neck; I remain committed to delivering professional, evidence-based care.
I look forward to your next visit and invite you to contact me anytime to schedule or discuss your progress.
Sharan Kailley2026.02.26
I’ve had two shock therapy sessions with Shivani and another one booked for next week. I’m looking forward to healing my shoulder properly. Gurpreet at reception is very welcoming and helps me book the appointments at the times convenient for my schedule, and on top of it, she handles the billing to my extended health which is a big time saving for me.
Thank you, Sharan. We’re glad the sessions with Shivani are helping your shoulder and that Gurpreet’s scheduling and billing assistance has been a time saver.
We are committed to providing excellent care; please contact us if you need any adjustments or support before your next appointment.
Jennifer Ong2026.02.25
I've been seeing Mark for about half a year now and I highly recommend him! I started seeing him while he was still a student and could already tell he was extremely skilled at what he does, and now I regularly see him as my main RMT. He has an incredible understanding of anatomy and will identify and treat areas you didn't even realize were contributing to your pain. He also gives realistic, practical exercise recommendations for long-term care. Every session feels purposeful and tailored to what my body needs that day, and I always leave feeling a lot better! Shout-out to Jasmine as well, she is great at targeting specific problem areas and incorporating dry needling, which made a big difference.
Thank you, Jennifer, we truly appreciate your thoughtful review and are delighted Mark and Jasmine provided skilled, tailored care that helped your pain and long-term function.
We remain committed to these high standards, and invite you to reach out anytime so we can continue supporting your progress.
Hardik Abrol2026.02.25
Good experience. Front Desk is very helpful and good communication skills. Physiotherapist Harjit listens your problems and concerns and treats accordingly. Highly recommended…
Thank you, Hardik — we’re delighted the front desk and Harjit provided attentive, communicative care. We appreciate your recommendation and are here for any follow-up or further support; please contact us anytime.
Matthew Ji2026.02.24
Thanks to Prosper Health and Rehab! I was in a car accident 3 months ago and randomly found this clinic on the ICBC website. I feel so much better now. The clinical team is professional and amazing, and the front desk staff—especially Phoebe—are wonderful too. My advice: talk to the front desk about your preferences. They’ll help match you with the right person for your treatment.
Thank you, Matthew, we truly appreciate your kind words about our clinical team and Phoebe and are glad you’re feeling much better.
We value your tip about discussing preferences with the front desk and will continue ensuring the best therapist match; please reach out anytime for follow-up or further care.
Caitlin Haddrell2026.02.24
Very relaxing and always feel very limber when I’m done.
Thank you, Caitlin! We're thrilled to hear you feel so relaxed and limber after your sessions. Your well-being means the world to us! See you again soon.
The Prosper Health Team 🦋
Josamm Felices2026.02.16
What’s the reason of booking online for certain therapist and will be passed on to an associate or student?
Edit for full context:
At no point prior to my appointment—during online booking, confirmation, or check-in—was I informed that my appointment would be primarily conducted by a chiropractic student. There was no advance disclosure, no option to choose a licensed provider versus a student, and no consent obtained for student-led care.
When I was brought into the treatment room, the student indicated that you were “in the other room and would be with us as well,” which reasonably led me to believe that you would be directly involved in the assessment and treatment. In practice, however, the student completed the full assessment and treatment independently, with no direct hands-on care from a licensed chiropractor.
Despite this, I was billed the full rate for a licensed chiropractor’s appointment. This represents a mismatch between the service booked, the service delivered, and the fee charged.
To be clear, my concern is not with chiropractic students or clinical education. In my experience as a patient, I have attended physiotherapy appointments where students were present in an observational or assisting role while the licensed practitioner conducted the treatment. I have also attended clinics that explicitly offer student-provided services at a clearly disclosed and reduced rate, allowing patients to make an informed decision. In this case, neither the student-led nature of care nor any pricing distinction was communicated in advance.
My review was intended to highlight this lack of transparency and informed consent, which are fundamental expectations in healthcare settings
Thank you for updating your review. We take concerns about transparency and informed consent seriously, and we would like to clarify the facts.
This was not an observational setting. The chiropractic intern who treated you is completing a formal, accredited Doctor of Chiropractic program, where hands-on patient care under supervision is a required component of training. This is a structured chiropractic internship model — not a shadowing or assisting scenario.
At the start of the appointment, the chiropractic intern explained their role, and the supervising chiropractor introduced himself during the history. All care provided by chiropractic interns in our clinic is delivered under direct supervision and within the regulatory framework governing licensed chiropractic practice.
There is no separate “student rate” for chiropractic interns. The fee does not change whether care is delivered by the supervising chiropractor or the chiropractic intern working under supervision, as the appointment remains within the same licensed clinical structure, oversight, and liability framework.
For clarity, this differs from student massage services offered in some settings. Massage students are not part of a regulated chiropractic internship program and are therefore offered at a discounted rate. The two models are not comparable.
At no point during the appointment were any concerns raised. Had a preference been expressed to be treated exclusively by the chiropractor, we would have accommodated that immediately.
In the many years we have hosted chiropractic interns, we have not previously received a complaint of this nature, including regarding fees.
Despite this, and in good faith, we have requested a reversal of the charges through your insurance provider.
We remain committed to clear communication and high standards of care for all patients.
Marcus W2026.02.12
Very good service. Knowledgeable professional staff. Bianca is the best. Helping me back to mobility
Marcus, thank you for your kind review — we’re thrilled Bianca and our team have helped restore your mobility.
We appreciate your trust and are here whenever you need further care or assistance.
Emma Rendell2026.02.03
I've been seeing Harjit for physio - he is amazing! So kind, professional, and knowledgable. Would highly recommend!!!
Thank you, Emma, for your wonderful review; we’re delighted Harjit’s professional, knowledgeable, and kind care made a difference.
We appreciate your recommendation and welcome you to contact us anytime for ongoing support.
June Jimenez2026.01.30
Sanket for physio is awesome. He explains biomechanics to me and which helps me understand why my injury happened and what extra steps I can do for recovery and strengthening. It’s not only treatment, but education and daily application. Highly recommend!
Thank you, June! We're thrilled to hear about your positive experience with Karn and the amazing care he provides. Your kind words mean so much to us and will surely motivate him even more.
The Prosper Health Team
Tina Nguyen2026.01.24
Great staff! Good at scheduling & sending reminders.
Thank you, Tina. We're glad our staff and reminder system made scheduling easy.
We remain committed to these standards; please contact us anytime for future appointments or feedback.
saeid shab2026.01.15
I've followed Maysam from Vancouver Clinic since 2021! 🤩 Highly recommended! ✨
Thank you, Saeid, for your continued trust in Maysam and Vancouver Clinic since 2021; we truly appreciate your high recommendation.
We look forward to continuing to provide excellent care—please reach out anytime with feedback or to book your next visit.
Preet Jass2026.01.10
I went for body Massage and am really happy with my Therapist(Angelica Tomaneng). She is the best. If you are looking to relax and get a good massage must visit this place. My shoulders were sp stiff and i feel so light after my second appointment. I could feel the difference. 👍🏻👍🏻
Thank you so much, Preet! We're thrilled Angelica could help you feel lighter and more relaxed. Your kind words mean a lot to us, and we look forward to seeing you again soon!
The Prosper Health Team 🦋
Tom Stobbe2026.01.08
Tanvee is incredibly knowledgeable, giving structural insights missed by other physios. I highly recommend
Tom, thank you for your kind words; we’re glad Tanvee’s structural insights made a meaningful difference.
We remain committed to thorough, evidence-based care and welcome you to contact us anytime for follow-up or referrals.
Nick C2026.01.02
Megan is an amazing chiropractor. Hard to find parking but great location.
Would recommend her to anyone who needs a chiropractor
Thank you, Nick! We're thrilled you had a great experience with Megan. We understand parking can be tricky and appreciate your patience. Your recommendation means a lot to us!
The Prosper Health Team 🦋
Oread Mae Chen D. Genove2025.12.30
The front desk staff are always so kind, and they never fail to call and remind me about my upcoming appointments. I’ve been coming here for physio for a while now, and every session has really helped me recover from my injury. 10 star for you guys⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Thank you so much, Oread Mae Chen D. Genove, we’re delighted our front desk and physiotherapy care have supported your recovery and that our reminders help you stay on track.
We remain committed to excellent, consistent care. Please contact us anytime for support or to book your next session.
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