Primeau Forensics Reviews

Shenae Wicks 2026.07.12

     

DO NOT USE THEM I paid Primeau Forensics $1,500 to analyze video evidence to support my defense. In my opinion, their analysis was careless and did not reflect the level of detail I expected. I was left with the impression that the video was not reviewed thoroughly, and I was very disappointed in both the service and the value I received. I would not use this company again.
Date of experience: 28 April, 2026

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Marc Stein 2026.06.18

     

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Reply from Primeau Forensics 2026.06.19

Thank you, Marc, for your kind rating! Your support means a lot to us and encourages us to keep delivering great service.

Ajay Juneja 2026.04.30

     

I am a Lawyer, located in Edmonton, Alberta, Canada and I retained Mr. Primeau in regards to a very complicated criminal case in relation to the authenticity of audio recordings being tendered by the Authorities. Their work was amazing and instrumental in challenging the authenticity of the recordings. As a result of the contested recordings were admitted in our trial The fee, was reasonable and his responsiveness was terrific. I would highly recommend their services.

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Jamar Evans 2026.03.27

     

I contacted Primeau Forensics for authentication of three video clips. Ed, is a powerhouse of knowledge & expertise. I would consider their service a "look no further" kind.

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Jessa Webber 2026.01.26

     

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Howard Sohn 2026.01.24

     

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Joseph Finder 2026.01.09

     

Michael Primeau is extremely knowledgeable and expert when it comes to recovering deleted surveillance video. I found him to be quite helpful in a very complicated matter.

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Sarah Sturdivant 2025.12.12

     

I reached out for help and ultimately didn’t need the service, but I was impressed by how kind, knowledgeable, and honest they were. I left the conversation feeling supported and confident in my decision. They took the time to explain things clearly and never pressured me into something unnecessary but instead gave me clear guidance and reassurance. They respected my situation instead of trying to upsell me. That kind of integrity is rare and worth recognizing.

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Reply from Primeau Forensics 2025.12.29

Thank you for your thoughtful feedback! We're glad our team could provide clear, honest guidance and make you feel supported. Integrity is important to us, and we’re thrilled you recognized that. We appreciate you sharing your experience!

tvmanjon 2025.09.27

     

Mike went above and beyond our expectations. He has incredible knowledge and skills. We were blessed to find him. Thank you!

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Reply from Primeau Forensics 2025.12.29

Thank you for sharing your experience! We're thrilled to hear Mike exceeded your expectations with his knowledge and skills. We'll make sure to pass along your kind words to him!

Adam Harris 2025.09.16

     

The Primeau went up and beyond helping resolve our situation. The timely, thoughtful service provided played a key role in resolution process. Great TEAM!

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Reply from Primeau Forensics 2025.12.29

Thank you for your kind words! We’re thrilled to hear our team could assist you effectively. Your feedback inspires us to continue delivering thoughtful and timely service.

Alejandro Ugarte 2025.08.26

     

Primeau Forensics provided outstanding support in analyzing a series of images related to an internal investigation. Mr. Primeau’s expertise and clarity were instrumental in helping us reach a confident conclusion. His responsiveness and professionalism throughout the process were exceptional. We’re grateful for the collaboration and will absolutely keep Primeau Forensics as our go-to provider for any future needs involving audio, video, or image forensics. Highly recommended! Sr. Dir. Corp. Compliance at Goodwill of North Georgia

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Reply from Primeau Forensics 2025.09.14

Thank you for the review!

Nicholas Roumel 2025.08.11

     

I hired Primeau Forensics to enhance a surveillance video. It was instrumental in our obtaining a not guilty verdict for our client, and in support of her finding, the judge specifically cited what the enhanced video showed that was not clear on the original video.

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Reply from Primeau Forensics 2025.12.29

Thank you for sharing your experience! We're thrilled the enhanced video played a crucial role in achieving a positive outcome. It's rewarding to know our work made a difference in such an important case.

Bryn Baker 2025.06.23

     

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Reply from Primeau Forensics 2025.12.29

Thank you for your feedback! If there's anything we can do better, please let us know. For any unresolved issues, please contact our customer service so we can assist you further.

Walter Silva 2025.05.19

     

Ed and his team are true professionals. They will take the time to look at your video and advise if they can extract what is needed. The best part is that they are honest about it and won't try to sell you a service to "see" if they can get something. Upfront, honest are the keywords I would use to descrive Primeau Forensics!

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Reply from Primeau Forensics 2025.12.29

Thank you for your thoughtful review! We’re thrilled to hear that you appreciated the honesty and professionalism of our team. Transparency and integrity are core to what we do, and we’re grateful for your trust.

ted thompson 2024.06.18

     

Primeau Forensics is an outstanding company that deserves a 10 out of 10. Their hands-on approach and genuine care for their clients set them apart. Ed, in particular, impressed me with his honesty and authenticity. He is one of the best in the field and made me feel like family. I sincerely appreciate the personal touch and professionalism. I highly recommend Primeau Forensics to anyone in need of their services. It's a great company through and through. Sincerely, Ted Thompson.

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Reply from Primeau Forensics 2025.12.29

Thank you, Ted, for your heartfelt review! We're thrilled to hear that you felt supported and valued. Your kind words motivate us to continue delivering genuine and professional service. Ed will be delighted to hear your feedback!

timgassner 2024.04.11

     

Excellent work with a difficult audio file.

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Reply from Primeau Forensics 2025.12.29

Thank you for your kind words! We're glad we could assist you with the challenging audio file.

Jerry Hubbard 2024.04.10

     

I contacted Primeau Forensics for assistance with the sound from a video file containing a background conversation important to a criminal defense investigation. In the original video, the conversation is 100% inaudible primarily because of a substantial reverb in the acoustics of the large rooms they were speaking within, and also because the conversation took place in multiple rooms other than the room that was recording the video. Primeau Forensics handled the case in a very professional manner and produced a file where some of the dialogue was clear. I look forward to working with Ed Primeau again in the future. Jerry Hubbard Benchmark Forensics, LLC

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Reply from Primeau Forensics 2025.12.29

Thank you for your kind words, Jerry. We're glad we could assist with your investigation and enhance the audio clarity. It's always great collaborating with professionals like you, and we look forward to working together again!

Keana Thomas 2024.04.04

     

I'm the HR Assistant of a home health care business and one day out of nowhere my laptop seemed to have deleted all of my files, documents and work. I spent a good 2 hours trying to figure out what had happened to my work and even went to Geek Squad at Best Buy to see if they could recover my files. After over an hour, the gentleman helping me could not find my files and I went into full panic mode! My best friend came back to my house and looked up different computer system repair places and found one that seemed pretty promising, but after speaking to a representative he mentioned that I would have to mail my computer to them which could take weeks to receive back and the cost ranged from $600-$2,000. They were also out of state. I asked about the address that was online which was only 20 minutes away from my house and asked if I could go in person and see if someone could help me or at least tell me where my files were. He said there was no harm in trying. My boyfriend and I rushed to the address since they would be closing within 20 minutes when we arrived and hoped for the best. We pull up and the address lead us to Primeau Forensics and were welcomed by Michael Primeau. I explained everything and he invited us inside to take a look at my laptop. We weren't there for more than 3 MINUTES and he found all of my work! I immediately started crying because I couldn't believe he had found absolutely everything, downloaded everything to a hard drive stick (which he gave us for free), and didn't even charge me anything. I swear I thought he was an angel LOL...All that he asked was if I could leave a review. So here I am! This man did in less than 3 minutes what Geek Squad attempted to do in over an hour. Thank you so much Michael!!!

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Roderick Lopez 2024.02.15

     

Had a great experience. This team was quick and responsive to my needs. I also appreciated the no-nonsense approach to what I needed. I highly recommend their services.

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Janine Hernandez 2024.02.05

     

They are the best! I highly recommend them for all of your audio/video forensic needs. You will not be disappointed.

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