My husband and I have now used Pinnacle brokers twice and found Michael and his team to be one of the most approachable people we have ever dealt with.
Buying and selling a home is very stressful at the best of times and Michael stepped in and made it super easy and super stress free.
I trusted his every move and can’t express how that took away any stresses that we had.
Thank you team, you’re awesome.
Wendy and Dennis Powell
I couldn’t recommend Michael and the team at Pinnacle Brokers highly enough!
As a first home buyer, I’d spoken with several brokers before contacting Michael, and unfortunately, none seemed particularly interested in following up or providing much guidance.
From my very first conversation with Michael, the difference was night and day. Within just 3 days, I had a loan offer, pre-approval followed about a week later, and within 3 weeks of our initial conversation, I had a signed contract on my first home!
What really stood out was the level of personal service. I never once felt like just another number on a client list. Michael was incredibly approachable, responsive, and genuinely invested in helping me through the process. No question was ever too much trouble, even when it fell outside his responsibilities. He always made the time to explain things, listen to my concerns, and make sure I felt confident moving forward.
I honestly couldn’t be happier with the entire experience. I’m incredibly grateful to Michael and the team and will absolutely be using Pinnacle Brokers again in the future.
If you’re looking for a broker who genuinely cares about their clients, look no further!
KG
Thank you, KG, for such a thoughtful review! Buying your first home is a huge milestone, and Michael and the team loved helping you get there. It means so much to hear you felt supported, listened to and comfortable asking questions throughout your home loan journey.
As mortgage brokers in Hope Island, helping first home buyers understand their options and feel confident from pre-approval through to settlement is a big part of why we love what we do. Thank you for trusting Pinnacle Brokers and recommending us so warmly. Enjoy your first home—we’ll be here whenever you need us! Looking forward to helping you in the future!!
Zach Turner2026.11.02
The team at Pinnacle are nothing short of amazing. From our first conversation through to beyond settlement, Michael was exceptional, very friendly, very thorough. 100% happy with our choice and will be coming back in the future when we're ready to buy a house again in the future
We are glad that Michael has helped you with your home loans a number of times! Thank you for your 5 star review, we are wanting to be known as the best mortgage broker on the Gold Coast and kind words like yours are letting us know that we are going in the right direction so thank you Andrew.
Thank you for the five stars! We really appreciate your support and you choosing Pinnacle Brokers. Warm wishes from Michael and the team here in Hope Island! ⭐
Derek Forster2026.10.27
Tim and Pinnacle Brokers gave us great support, guidance and technical advice to allow us to make some great future financial choices. Very flexible and accommodating due to our stop, start situation. Wish I’d known of this service and Pinnacle years ago. Well worth a session with Tim and the team, even if it’s for another opinion.
Thank you for such thoughtful feedback Derek! Tim and the team are so pleased we could help you understand your finance options and feel confident about your next steps. We know plans can change, so we’re glad our flexible approach made things easier along the way. It’s never too late to find the right support, and we’re delighted you found Pinnacle Brokers in Hope Island. Thank you for recommending us-even a second opinion can make a real difference! Look forward to helping you in the future
Vicki carnell2026.10.19
Absolutely fantastic service from start to finish! Very professional, extremely helpful, and the communication was above and beyond expectations. The whole finance process was smooth, stress-free, and made so easy. I couldn’t be happier with the service I received and would highly recommend them to anyone looking for finance. Excellent service all around!
Thank you for such an amazing review, Vicki! We’re delighted our team’s communication and support helped make the finance process smooth and stress-free for you. At Pinnacle Brokers in Hope Island, we love helping clients understand their options and feel confident every step of the way. Your recommendation means so much to our team—thank you for trusting us with your finance! Look forward to working with you in the future!!
Yulia Moiseeva2026.10.16
I would like to express my sincere THANK YOU to Michael, Amanda and the rest of the team at Pinnacle Brokers to assist my family with refinancing. They are extremely efficient, thorough with real valued human touch to guide and support through the process ❤️❤️❤️
Thank you so much for your heartfelt review, Yulia! ❤️ Michael, Amanda and the whole team loved helping you with your refinance. We’re so pleased you felt supported and valued throughout the process—that personal connection means just as much to us. Thank you for trusting Pinnacle Brokers in Hope Island with your home loan. We’re always here for you and your family whenever you need us !!
Celene Claassen2026.10.14
Michael has been amazing to work with! So supportive along the way and kept us updated with every step. He helped us make an informed decision and made sure we got the most suitable package for our needs.
Would 1000% recommend!
Thank you for the wonderful review Celene and 1000% recommendation! Michael will be so pleased to hear you felt supported and informed every step of the way. Helping you understand your home loan options and find a package that suits your needs is what we’re here for. Thank you for choosing Pinnacle Brokers in Hope Island as your mortgage brokers-we’ve loved helping you and we are here whenever you need us again!
Alan Lehner2026.10.04
Fantastic experience from start to finish, highly reccomend.
Thank you for your lovely feedback and recommendation Alan! We’re so pleased you had a fantastic experience from start to finish. At Pinnacle Brokers Hope Island, we love making the home loan process feel clear, straightforward and supported. Thank you for choosing our team as your mortgage brokers-we’re here whenever you need us again!
Alanna Simpson2026.10.04
Michael was fantastic to work with! We were buying our first home, so there were lots of unknowns along the way and Michael was always available to answer any of my 1 million questions. 10/10 would recommend Michael and his team.
Thank you for such a lovely review Alanna! Buying your first home comes with plenty of questions, and Michael was more than happy to answer all one million of them! 😊 We’re so pleased you felt supported throughout the process. Thank you for choosing Pinnacle Brokers Hope Island for your first home loan and recommending our team. Enjoy making your new house a home - Looking forward to working with you again in the future.
Shane Wright2026.09.30
I had a great experience working with Michael from Pinnacle Brokers. Throughout the process he was always quick to respond to my calls and texts, which made a huge difference whenever I had questions or needed advice.
Michael took the time to understand my situation and worked with me to develop a strategy that suited my circumstances. His knowledge and experience gave me confidence that we were making the right decisions, and he explained everything clearly along the way.
Most importantly, I found Michael to be friendly, trustworthy, and genuinely invested in helping me achieve the best outcome. I wouldn't hesitate to recommend Michael and Pinnacle Brokers to anyone looking for a broker who combines excellent service with honest, professional advice.
Thank you, Shane, for such a thoughtful review! It means so much to Michael and our team to know you felt supported, informed and confident throughout the process. Taking the time to understand your circumstances and build a home loan strategy around your goals is at the heart of what we do.
As mortgage brokers based in Hope Island, we love helping clients across the Gold Coast and beyond make confident finance decisions with clear communication and personalised guidance. Thank you for trusting Pinnacle Brokers and recommending us-we look forward to supporting you for years to come!
Lyndon Phillips2026.09.29
Highly recommend!!.
They helped me with a refinance and made the process very easy . Great communication.
Thankyou
Thank you so much for the recommendation Lyndon! We’re glad our team could make your refinance feel easy and keep you informed along the way. It was a pleasure helping you with your home loan. If you ever need a mortgage broker in Hope Island or the Gold Coast again, we would love the opportunity to assist again!!
Larni Howarth2026.09.25
Michael and his whole team at Pinnacle Brokers were extremely professional, knowledgeable and quick with our home loan process. Michael was more than happy to answer questions and concerns which was extremely important for us being first home buyers. We bought interstate and rurally and although Pinnacle Brokers is located on the GC the team had knowledge and understanding of the regulations etc for our state and area which was great. Both my partner and I highly recommend Pinnacle Brokers and will definitely continue to work with them in the future. Thank you Michael and your team for helping us achieve our goals!!
Thank you so much for your lovely review Larni! Buying your first home is a huge milestone and doing it interstate and in a rural area is an achievement in itself. We’re so glad Michael and the team could give you both clear answers and confidence throughout the whole home loan process.
It means a lot that you trusted our Gold Coast mortgage broking team with your first purchase. Congratulations on your new home! We will certainly be here to help whenever you’re ready for your next move.
Rachel Griffiths2026.09.22
We cannot speak highly enough of Michael and the team at Pinnacle. They are extremely knowledgeable, responsive, and genuinely committed to achieving the best outcome for their clients. Their support during our most recent investment purchase was outstanding, and we would not hesitate to recommend them to anyone seeking mortgage advice and finance solutions.
Thank you so much for your kind words and recommendation Rachel! We loved helping you with your latest investment property purchase. We’re delighted that you felt supported throughout the process. As mortgage brokers in Hope Island, it means a great deal to know you’d recommend Pinnacle Brokers to others seeking property finance advice across the Gold Coast. Look forward to working with you in the future !!
William Ritua2026.09.22
Michael, Amanda and the whole team are really great. We were not sure if we can get approval for one investment property yet they were able to help us get us approval for two properties.
Thank you for your lovely review William! We know you weren’t sure whether approval for one investment property was possible, so helping you secure finance for two was especially rewarding. Michael, Amanda and our Hope Island mortgage broking team loved working with you and exploring the right investment loan options for your goals. Thank you for putting your trust in Pinnacle Brokers! We’re excited to see your property portfolio grow!
David Recht2026.09.21
Absolutely fantastic experience from start to finish. The whole process was effortless, and the team was incredibly helpful, friendly and responsive throughout. They really kept their finger on the pulse, stayed on top of everything and kept us informed every step of the way.
Most importantly, they worked hard to secure us the best possible rates and made what could have been a stressful process feel incredibly easy. We couldn’t be happier with the service!
Thank you for such a thoughtful review, Dave! We’re so pleased our team could make your home loan experience feel easy and keep you informed every step of the way. Finding a competitive rate matters, but so does having a mortgage broker who stays on top of the details. It means a lot to our Hope Island team to hear you felt supported throughout. Thank you for choosing Pinnacle Brokers and we look forward to working with you in the future.
Thank you for the lovely review Cobe! We’re so glad you found the process easy and swift. Our team loves helping clients navigate their home loans with confidence. We really appreciate you taking the time to share your experience with Pinnacle Brokers!
New beginnings
Michael and the team helped me find a new mortgage loan that suited my needs. The team had a lot of patience as I had some personal issues go on, not once did I feel pressure, they were all very respectful. Will definitely use again on my next adventure. Absolutely recommend.
Update 11.09.2026:
Returning customers to Pinnacle Brokers. As expected, Michael and the team went above and beyond to help us with our goal. Not only were we able to achieve what we wanted but they made it happen in a very timely manner. The communication is always fantastic and the service we get is outstanding. We continue to recommend Michael & team to our friends & family.
Original:
Michael has been amazing throughout the whole process.
From the initial meeting to signing the final documents, there was never a moment of uncertainty. Any odd question in between was answered in the most timely manner. The level of professionalism, communication and care has been outstanding and in our opinion cannot be topped. Having spent hours researching local brokers, we're glad to have found someone who truly cares about their clients.
Hopefully this review can help guide others in their own search of an amazing broker.
Thank you so much Vedad for trusting Michael and the team at Pinnacle Brokers again! Helping returning clients achieve their property and finance goals is incredibly rewarding, and we’re delighted we could secure the right home loan solution within the timeframe you needed. Your continued support and recommendations to friends and family mean the world to our Hope Island mortgage broker team. We look forward to helping you again in the future!
Frequently asked questions about Pinnacle Brokers
How many reviews does Pinnacle Brokers have?
Pinnacle Brokers has 248 reviews on Trustindex, collected from Google and Trustindex.
What is Pinnacle Brokers's average rating?
Pinnacle Brokers is rated 5.0 out of 5 based on 248 reviews. 100% of reviewers gave five stars.
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