Verified Company
I had a pleasant experience at Persona for my laser treatment. The staff were friendly, professional, and made me feel comfortable throughout. The procedure was smooth and well explained. I am happy with the overall experience.
For such a relatively simple and painless procedure the results following Botox have been extremely satisfactory. Friends and work colleagues have made complements. Dr Lisa and all the other staff at Persona are so friendly and approachable and professional it makes the experience a pleasure. Thank you all.
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2022.10.04
Hi Mark,
Thank you for taking the time to leave us a review. it is very much appreciated. :-)
Thank you for taking the time to leave us a review. it is very much appreciated. :-)
I was recommended this clinic through another business, and I'm so glad I booked. After a very disappointing experience elsewhere, which left my brows drooping and concerns about my cheek filler migrating, my confidence had really suffered. I felt I looked older and was finding it difficult to find a clinic I could trust to listen to my concerns and understand the results I wanted.
Dr Lucy instantly made me feel in safe hands. She listened carefully, explained the treatment and the results I could realistically expect, and took her time addressing my problem areas. I felt reassured and never rushed.
It has only been a few days since my Botox treatment, so the results are still developing, but I'm already noticing a difference. My face looks more lifted, and some of my fine lines have already softened. I'm feeling more confident and have booked to return for nose filler and filler dissolving treatment.
Based on my experience, I would highly recommend Dr Lucy and the clinic.
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.10.01
Thank you so much for taking the time to share such a thoughtful review.
We are so sorry to hear about your previous experience, and we completely understand how difficult it can be to find a clinic you feel you can trust after that. It means a great deal that you felt in safe hands with Lucy.
She will be so pleased to hear that you felt listened to, reassured and never rushed — that is exactly the experience we want for every patient. We take time to understand your concerns and to explain what can realistically be achieved, so you feel confident in your treatment plan.
We’re delighted you are already noticing a lift and softening of fine lines, even in these early days, and feeling more confident again. Thank you for your kind recommendation.
We look forward to welcoming you back for your next visit.
We are so sorry to hear about your previous experience, and we completely understand how difficult it can be to find a clinic you feel you can trust after that. It means a great deal that you felt in safe hands with Lucy.
She will be so pleased to hear that you felt listened to, reassured and never rushed — that is exactly the experience we want for every patient. We take time to understand your concerns and to explain what can realistically be achieved, so you feel confident in your treatment plan.
We’re delighted you are already noticing a lift and softening of fine lines, even in these early days, and feeling more confident again. Thank you for your kind recommendation.
We look forward to welcoming you back for your next visit.
Always happy with my treatments at Persona. Deborah is fab. All the girls are so lovely and friendly. Would definitely recommend.
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.29
Thank you so much for your kind words! We're always happy to see you at Persona. Deborah and all the girls will be absolutely thrilled to hear this. We really appreciate you taking the time to recommend us!
The services and team at persona are fantastic. The hydrafacial is wonderful and makes my skin so soft and refreshed.
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2021.08.18
Thank you for leaving us this great review, so glad you loved your HydraFacial. We look forward to seeing you soon.
Extremely friendly and helpful reception staff, answered any queries I had promptly. Dr Lisa was lovely and down to earth and made me feel totally at ease throughout my procedure, would have no hesitation in going back or recommending.
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.30
Thank you so much for your wonderful review!
We're so pleased to hear you felt totally at ease and that our reception team were able to help promptly with any queries - that's exactly what we strive for.
Dr Lisa will be absolutely delighted to read your kind words. She loves making everyone feel comfortable and cared for.
Thank you for your recommendation and for choosing Persona. We look forward to welcoming you back again soon
We're so pleased to hear you felt totally at ease and that our reception team were able to help promptly with any queries - that's exactly what we strive for.
Dr Lisa will be absolutely delighted to read your kind words. She loves making everyone feel comfortable and cared for.
Thank you for your recommendation and for choosing Persona. We look forward to welcoming you back again soon
A wondeeful relaxing experience. Hayley was lovely and was abke to give me some wonderful advice. Veey pleased will be back
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.21
Thank you for your wonderful review! So pleased you enjoyed your relaxing experience and found Hayley's advice helpful. We look forward to seeing you again soon.
Went for a consultation with dr Lisa as I have lost weight and my lower face looked very gaunt.
She recommended some fillers around my mouth and sculptra. Had the first treatment done, dr Lisa was very professional put me at ease and I’m over the moon with the results. Would definitely recommend.
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.21
Thank you for your wonderful review! We're so pleased Dr Lisa could put you at ease and that you're delighted with your results. She'll be so happy to hear your kind recommendation. We look forward to seeing you again soon x
Excellent! Great service!
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.11
Thank you Claire for leaving us 5* review. We hope to see you soon.
Very happy with my experience at personal medical aesthetics clinic in Bexleyheath, the staff are lovely and have made me feel very comfortable when receiving treatment. Would definitely recommend
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.02
Thank you so much for your lovely review! We’re delighted you felt comfortable and well looked after. Your recommendation means a lot to us!
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.02
Thank you for your 5-star review! We really appreciate your support and look forward to welcoming you back to the clinic soon.
I had two procedures done at the clinic. The first involved threading for my neck and the second was surgery to remove a lipoma. I was very pleased with the results of both. The staff are professional and helpful and Dr. Lisa, who performed both procedures, is a caring and capable practitioner.
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.02
Thank you so much for your wonderful review! We’re delighted you’re pleased with the results of both treatments. It’s lovely to hear your kind words about Dr. Lisa and the team — we truly appreciate your recommendation!
Amazing service and very professional. Highly recommend. I have had laser and Botox and am now a regular customer
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.02
Thank you so much for your lovely review! We’re delighted you’re happy with your treatments and service. It’s wonderful to have you as a regular client!
Introduction was good, but now just waiting for contacting to book in an appointment
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.02
Thank you for your feedback! We’re glad you had a good introduction and hope to get you booked in for your appointment very soon. We look forward to welcoming you to Persona!
Really impressed with my Botox at this doctor‑led clinic. Dr Deborah was gentle, honest, and the results look fresh and natural. Very happy
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.02
Thank you so much for your lovely review! We’re delighted you’re happy with your Botox results and felt comfortable in Dr Deborah’s care. We really appreciate your kind words!
Excellent professional clinic with a friendly and knowledgeable team who made me feel like I was in safe hands despite feeling a little nervous for my first treatment. Thanks!
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.02
Thank you so much for your lovely review! We’re delighted we could help you feel comfortable and reassured, especially for your first treatment. Your kind words mean a lot to our team!
Allways Brilliant Service and Care. Lucy is Amazing!
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.09.02
Thank you so much for your lovely review! We’re so happy to hear you always receive brilliant service and care. Lucy will be so touched by your kind words — she truly cares about her clients and always puts them at ease. We’re very lucky to have her on our team!
Always a great experience at Persona, Dr Lisa and her team are fantastic. Have used Persona over the years for a verity of different treatments and would highly recommend
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.08.28
Thank you so much for your lovely review! We’re delighted to hear that you’ve always had such a great experience at Persona and that you’ve trusted Dr Lisa and the team with your treatments over the years. Your kind words and recommendation mean so much to us. We look forward to welcoming you back again soon!
Receptionists plus Lucy and Lisa couldn’t have been more friendly, welcoming and reassuring. Procedure was quick and painless. Highly recommend!
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.08.24
Thank you for the kind words! We're glad Lucy, Lisa, and our team made your experience positive. Your recommendation means a lot to us!
From the moment I arrived at Persona, I felt completely reassured and well looked after. I was initially very nervous about having filler, but Dr Lisa was absolutely amazing and made me feel comfortable and at ease throughout the entire experience.
She was extremely gentle and professional, taking the time to listen carefully to what I wanted to achieve and explained everything clearly. Dr Lisa continually reassured and comforted me throughout the treatment, which really helped to put my mind at ease.
I’m so pleased with my experience and the results. I would highly recommend Dr Lisa and Persona to anyone considering treatment, especially if you feel nervous or unsure. I felt I was in incredibly safe and caring hands from start to finish.
Reply from Persona Medical Aesthetics & Minor Skin Surgery Clinic
2026.08.24
Thank you for sharing your experience! We're delighted to hear that Dr Lisa made you feel comfortable and at ease throughout. Your recommendation means a lot, and we’re so pleased you’re happy with your results!