Verified Company
I drove an HOUR to try this place. We have them in Texas and have missed it since I moved up ... so I was excited to try it !
Store is clean and staff was very friendly and polite upon entrance.
Unfortunately the food was not quite how I remember it from back home and that's with DRIVE thru, in which expectations are higher as you open that when you get back home.
I didnt want to think the other reviews were right but they somewhat are.
Orange chicken is their known favorite chicken dish, but wasn't GREAT!
I was used to fresh steaming food being presented, not warm "ok" food.
They put soo much rice as you can tell as well and I got some that was just hard (overcooked). I literally had to ask them to take rice out from my bowl and think its the only reason I received more chicken.
Think food preparing/packing could be better as I at least don't want 80% of my plate being rice!
Hope this gets better as Panda Express has a great reputation down south... or maybe its just this location. :/
Poor Service and Unprofessional Staff
This place really needs improvement. The employees are not friendly or helpful, and the management doesn’t seem to care about customer service. You have to wait a long time in line every time, and hygiene is not maintained at all — tables and the dining area are often dirty. Very disappointing experience overall.
Very Disappointed with Service, Hygiene, and Management
There are people who consistently experience poor service here, including myself. Every visit means standing in line for a long time, and the staff seems careless and disorganized. Hygiene is not maintained — tables and counters are often dirty. The employees and management both need serious improvement; they don’t seem to care about customers or cleanliness.
The chowmein is like WIRE
I got 3 tiny piece of meat in my beef & broccoli
The rice is tasteless and hard
Don’t order from this location, it’s the worst ..
The manager lady is not nice , rude to employees..
This was my second time getting garbage food there .. spent $27 . Had to throw it in the garbage 🤢🤮🤮🤮🤮🤮
