Golden Key Locksmith NYC Reviews

Jake Ross 2026.09.16

     

Needed a lock change today after a lease update. The locksmith arrived quickly, brought clean equipment, and finished the installation effortlessly. Every new key works smoothly without any sticking. Outstanding craftsmanship and great customer service!
Date of experience: 16 September, 2026

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Branson White 2026.09.16

     

best service hands down! call went super smooth and the locksmith arrived way faster than expected. fixed my deadbolt issue right away and the price was super reasonable. tech was really friendly too. 10/10 service!!
Date of experience: 16 September, 2026

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Jose Salinas 2026.09.16

     

Excellent Service & Quick Response! Quick response, honest pricing, and outstanding work on my deadbolt replacement today. The technician was friendly, efficient, and tested all keys thoroughly before leaving. Highly recommend Golden Key to anyone needing reliable service in the city!
Date of experience: 16 September, 2026

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Beatrice Miller 2026.08.30

     

I have a custom mahogany front door that I was terrified of damaging during a lock upgrade. Golden Key’s locksmith brought specialized precision tools, took his time measuring, and installed a high-security deadbolt perfectly without a single scratch or chip on the wood. Master-level craftsmanship!

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Arthur Pendelton 2026.08.30

     

The heavy-duty commercial keypad lock on our building's package room was malfunctioning and keeping everyone's deliveries trapped inside. Golden Key arrived, diagnosed the electronic latch failure, replaced the faulty part, and reprogrammed the master codes in less than an hour. Extremely efficient service.

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Paul D. Millay 2026.08.29

     

Had my tote bag snatched near the subway station with my apartment keys inside. I was completely shaken up. Called Golden Key and explained what happened. They prioritized my call, arrived in 15 minutes, and rekeyed my entire door on the spot so whoever took my keys couldn't get in. Feeling safe again thanks to these guys!

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Reply from Golden Key Locksmith NYC 2026.08.30

We truly appreciate you taking the time to share your experience with Golden Key Locksmith NYC. We're delighted to know we could help you regain your sense of security promptly. Providing fast and reliable service is always our priority, especially in urgent situations like yours. Please feel free to reach out anytime we can be of further assistance. Your peace of mind is very important to us. Thank you again for your trust in our company.

John K. Fisher 2026.08.29

     

Called them to fix a loose deadbolt, but the technician actually took the time to inspect the entire door alignment. He tightened the loose hinges, lubricated the latch, and cleaned up all the metal shavings after drilling. It’s rare to find tradespeople in NYC who care this much about the little details!

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Reply from Golden Key Locksmith NYC 2026.08.30

Thank you for sharing your positive experience with our services. We are pleased to know that our technician's attention to detail exceeded your expectations. It is our goal to provide thorough and reliable solutions, with customer satisfaction being a top priority. Should you require further assistance, please do not hesitate to contact us. We value your trust in us to handle your locksmith needs.

Ruth Hodge 2026.08.29

     

Our outdoor iron gate lock was completely frozen and rusted shut after the winter storm. Golden Key sent someone out with the right lubricants and tools. He dismantled the frozen cylinder, cleaned out the rust, and got it working smoothly again in no time. Great hands-on expertise!

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Reply from Golden Key Locksmith NYC 2026.08.30

We greatly appreciate your feedback on our services. Delighted that our technician could assist effectively with the frozen gate lock, using precise skills and tools to resolve the issue. We are committed to providing reliable solutions to all our customers, ensuring your safety and peace of mind. If you need any further locksmith services in the future, please feel free to get in touch. Thank you for choosing Golden Key Locksmith NYC! We look forward to serving you again.

Willie L. Shouse 2026.08.16

     

my key literally bent inside the cylinder lock this morning… reached out to golden key and they sent a tech right away. super cool guy, fixed the whole thing real quick and made me a fresh pair of keys on the spot. fair prices too, no weird extra charges. definitely hold on to their number!

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Reply from Golden Key Locksmith NYC 2026.08.16

We greatly appreciate your superb feedback! It is encouraging to know that our technician promptly addressed your needs and provided key solutions efficiently. We are committed to offering transparent pricing and quality service to our valued customers. Your positive experience is our goal and inspires us to maintain our high standards. We look forward to assisting you with any future locksmith needs. Thank you for choosing Golden Key Locksmith NYC.

A Google User 2026.08.16

     

Nothing ruins a Sunday faster than snapping your key inside the deadbolt. Golden Key was the only company that gave me a straight answer on price and arrival time over the phone on a weekend. Tech arrived right on schedule, took care of the broken key, and rekeyed the lock smoothly. 5 stars isn't enough!

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Reply from Golden Key Locksmith NYC 2026.08.16

We're immensely grateful for your outstanding review. It's gratifying to learn that our technician was punctual and adept in handling your lock issue efficiently. We pride ourselves on upfront communication regarding pricing and service details. Customer satisfaction is at the heart of our operations, and we're pleased we could meet your expectations. Should you need assistance in the future, we would be delighted to help. Thank you for placing your trust in Golden Key Locksmith NYC.

Princess Peters 2026.08.16

     

As a property manager in NYC, I need a locksmith who is reliable, fast, and transparent with invoices. Golden Key Locksmith has been handling all our rekeying and lock replacement needs for months now. They are always on time, polite to tenants, and their work is top tier. Easily the most dependable team in Manhattan.

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Reply from Golden Key Locksmith NYC 2026.08.16

We sincerely appreciate your fantastic feedback. It brings us great satisfaction to know that our timeliness and professionalism have met your high standards. Our dedication to providing clear and accurate service information is part of our commitment to excellence. Ensuring customer happiness and trust is what drives our team every day. We are grateful for your continued confidence in our services. Should you require any locksmith assistance moving forward, we are eager to assist you.

Molly Piercefield 2026.08.14

     

Ben handled a lockout at our Midtown office right before a client meeting. He worked fast and kept disruption to a minimum.

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Reply from Golden Key Locksmith NYC 2026.08.06

Hello! We're truly grateful for your outstanding review. It's our priority to deliver efficient service, and we're glad to know that we met your expectations during what could have been a stressful time. Should you ever need assistance again, please do not hesitate to reach out to us. Your support is truly appreciated and inspires us to uphold our commitment to quality service.

Miteshbhai Jogariya 2026.08.14

     

I accidentally locked myself out while taking my dog for a quick potty break—no phone, no wallet, and my poor pup was shivering. A neighbor let me use their phone to call Golden Key. They prioritized my call, and the tech was at my door in about 15 minutes. He was super gentle, unlocked it instantly, and didn't charge any ridiculous emergency fee. Forever grateful to this team!

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Reply from Golden Key Locksmith NYC 2026.08.14

Dear Customer,

We sincerely appreciate your positive review and are delighted to know our technician was able to provide swift and gentle assistance during your emergency. It's gratifying to learn that our prompt service and clear pricing met your expectations. We strive to maintain such high standards as part of our dedication to the community. Please feel free to reach out for any future locksmith services you may require. Thank you for trusting Golden Key Locksmith NYC with your needs.

James King 2026.08.14

     

Steve replaced a door closer at our Midtown office that had been slamming shut. Fixed in one visit.

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Reply from Golden Key Locksmith NYC 2026.08.14

Dear Customer,

We truly value your fantastic feedback and are glad to learn that our technician efficiently resolved the door closer issue at your Midtown office. It's pleasing to hear his expert service met your expectations successfully. We remain committed to maintaining the excellence you experienced and are here to assist with any locksmith needs you might have in the future. We deeply appreciate your trust in Golden Key Locksmith NYC. Thank you once again.

Oscar S. Little 2026.08.13

     

Golden Key Locksmith did a great job replacing the deadbolts on my apartment door. The locksmith was polite, wore shoe covers inside my apartment, cleaned up after himself, and made sure I was completely satisfied before leaving. A very smooth and pleasant experience from start to finish.

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Reply from Golden Key Locksmith NYC 2026.08.15

Dear Oscar,

We sincerely appreciate your kind feedback regarding your experience with Golden Key Locksmith NYC. It's encouraging to know that our technician was able to meet your expectations with professionalism and care. Your satisfaction is paramount to us, and it is gratifying to learn about the smooth service you received. We are committed to maintaining this high standard, and we look forward to assisting you with any future locksmith needs. Please don’t hesitate to contact us again.

Best regards,

Maryanne Grubbs 2026.08.13

     

I had a terrible experience with another locksmith last year who doubled the price at my doorstep. So I was really skeptical calling Golden Key. But these guys restored my faith! The dispatch gave me an honest estimate over the phone, and the tech charged me the EXACT same amount after finishing the job. No hidden fees, no pressure. True integrity.

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Reply from Golden Key Locksmith NYC 2026.08.13

Dear Customer,

It is truly rewarding to read your kind review. We strive to provide transparent and fair service, and it’s heartening to know you found our pricing and approach trustworthy. Your affirmation of our integrity is sincerely appreciated, and we are pleased you had a positive experience with us. Do not hesitate to reach out if you need assistance in the future. We value your trust and look forward to serving you again.

Best regards,

KEYONNA EPPS 2026.08.12

     

I had a super tight schedule between work meetings and needed a broken lock replaced at my place. Golden Key gave me a precise arrival window and actually showed up on time! The tech swapped out the lock quickly, tested all the keys twice, and was out the door in under 20 minutes. Incredible service for busy New Yorkers.

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Reply from Golden Key Locksmith NYC 2026.08.13

Dear Customer,

We deeply appreciate your generous review and are gratified to learn about your positive experience with our service. We always strive to adhere to our scheduled timings and provide swift, efficient work to accommodate our clients' busy lifestyles. It is our pleasure to have been of assistance and met your expectations promptly. Should you need any more help or have further inquiries, please do not hesitate to reach out. Providing exceptional service remains our utmost priority.

Sincerely,

John Harrison 2026.08.12

     

Steven inspected the revolving door at our building in Tribeca and completed a full repair. The door now rotates quietly and smoothly. He also recommended scheduling routine maintenance through a door service contract to avoid future issues.

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Reply from Golden Key Locksmith NYC 2026.08.13

Dear customer,

We sincerely appreciate your wonderful feedback. It brings us great joy to learn about your positive experience with our technician's work on the revolving door. Ensuring quiet and smooth operation for our customers is extremely important to us. We are glad you found the maintenance suggestion helpful for preventing concerns down the road. Should you require further assistance, do not hesitate to reach out.

Kind regards,

Amanda Huff 2026.08.11

     

We had a problem with the front entrance door of our apartment building in Chelsea. The door wouldn’t close properly and the panic bar was sticking. Mark from Golden Key repaired the door hardware and adjusted the closer. The door now works perfectly again. Great experience with a knowledgeable commercial door repair specialist.

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Reply from Golden Key Locksmith NYC 2026.08.12

Dear Reviewer,

Thank you so much for sharing your positive experience with us. We are pleased to hear that Mark was able to effectively address the issues with your entrance door. Our team prides itself on delivering knowledgeable and efficient service to ensure the full functionality of our clients' doors. Should you require any further assistance, please don't hesitate to contact us. Your satisfaction is our priority, and we look forward to serving you again.

Warm regards.

William Garro 2026.08.11

     

Our office in Tribeca needed a full business lock change and master key system after a staffing change. David from Golden Key Locksmith explained the options and installed a system that allows management to have master access while employees have restricted keys. The installation was clean and efficient. Highly recommend them for commercial locksmith services in NYC.

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Reply from Golden Key Locksmith NYC 2026.08.12

Dear Customer,

We genuinely appreciate you taking the time to share your experiences with our services. It is wonderful to learn that David was able to clearly explain and install a system tailored to your office's needs. Our commitment is to provide efficient and clean service that meets our client's expectations. If there is anything else we can assist with, please do not hesitate to reach out. Your satisfaction is important to us, and we look forward to assisting you in the future.

Regards.