Merchantics Reviews

Wendy 2026.01.07

     

I have had a wonderful experience with Merchantics. If I have a question or anything to do with the machine or portal it is answered in a timely manner. Very happy with this company!

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Reply from Merchantics 2026.01.08

Thank you so much for the kind review! We’re thrilled to hear you’ve had a wonderful experience with Merchantics. Providing timely support and making sure our clients feel confident using their equipment and portal is always our top priority. We truly appreciate your trust and look forward to continuing to support your business.

Judy Primavera 2025.06.25

     

Merchantics & Will Rosario are fantastic to work with. Quick, personalized care. Even though our account is relatively small, I always feel like I am treated like a $1M customer!

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Reply from Merchantics 2025.07.03

Thank you, we pride ourselves on providing top notch customer service. We appreciate you trusting us with your business.

Jon Hsu 2025.05.06

     

Merchantics stands out as a reliable and experienced provider of payment processing solutions. Strongly recommend!

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Alfred Vagnini 2024.04.10

     

Fantastic service! Very friendly and attentive team… I highly recommend!!👍👍

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Moni Mir 2024.04.08

     

Tom is responsible worker, always available to answer any questions and try to solve as soon as possible

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Kevin Greene 2024.04.08

     

Tom Hunt is the ultimate professional. His knowledge is only surpassed by his dedication to his clients and his 24/7 availability. I recommend him and his company to all my colleagues.

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eroakl68 2024.04.08

     

Tom Hunt is an excellent rep! He is always willing to help, and follow up with my concerns. I would definitely recommend Merchantics!

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JOE DASILVA 2024.04.08

     

THEY ARE GREAT TO WORK WITH THEY ARE A CALL AWAY FOR ANY NEEDS WE HAVE. TOM HUNT IS A GREAT GO TO GUY HE CALLS REQULARLY TO CHECK IN AND IS VERY ATTENTIVE. WE HAVE HAD 2 OTHER COMPANIES BEFORE THIS AND THIS ONE WORKS BEST FOR US HANDS DOWN.

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Jim Faroni 2024.04.08

     

Best overall experience for myself. Tom was a consummate professional. And he is always available for questions and troubleshooting if need be. Would highly recommend!!!

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Erin Coyle 2024.03.28

     

I own a hair salon and have used Bill Martin for my merchant services for 8 or so years . He’s a great guy and always helps me with a moments notice ! I love that he’s not a huge company where he doesn’t know his customers. I’m not a techy person and having Bill always there to help or answer questions is so nice ! I can’t recommend him enough!

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Jasmin Anglada 2024.03.27

     

Love the services that I have been receiving. Tom hunt has been great and super helpful!! He’s just a phone call away and will help you with any question or issue. Especially reprints!! Definitely recommend this service.!

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Jen D 2024.03.27

     

Bill and his team are always helpful. Go above and beyond whenever I need help. Very reliable and local. Highly recommend!

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Trish Pearson 2024.03.22

     

The policy of Merchantics is to provide the best service at the lowest cost and they deliver each time. Whether you are a business with multiple locations or a two person shop, Will and his team will make sure your payment processing is uninterrupted and smooth.

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James Albino 2024.03.22

     

Tom is an absolute pleasure to work with. Goes above and beyond.

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Mike Bocchino 2024.03.21

     

Bill is the best. Very thorough and efficient. Always there when you need him. I wholeheartedly recommend him for all your business needs

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Reply from Merchantics 2024.03.22

Mike, thank you very much for your positive review. We will make sure Bill knows how much you appreciated his expertise and support. We appreciate you partnering with us for your payment needs!

Wasim Rauff 2024.03.21

     

Tom and Bill were very helpful when I was looking for payment processing. They helped me identify what I needed for a system to operate my smoke shop. They installed, trained and had me up and running in days .Tom simply came and picked up the system. Great guys and great company ..

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Reply from Merchantics 2024.03.22

Wasim, thank you for your review. We take pride in helping our clients with the services and solution they truly need to run a successful business. And we stand by our word! Thank you for your business and choosing us for your payment needs.

Marianne Tkacz 2024.03.21

     

Tom Hunt has always had a quick response time. Very easy to deal with. Problems,though very few, are solved quickly and efficiently.

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Reply from Merchantics 2024.03.22

Marianne, thank you for taking the time to review the service you are receiving from Tom. We are proud to be your payments partner and thankful for your business.

Rich Dibeneditto 2024.03.21

     

Had a great experience very smooth transition

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Reply from Merchantics 2024.03.22

Rich, thank you for your feedback. We are happy that everything is running smoothly and has been a positive experience for you and the business. We are here every step of the way. Thank you again for choosing Merchantics for your payment needs.

Phyllis Mullins 2024.03.20

     

Will at Merchant Innovative Consulting Solutions is excellent to work with. Unlike larger banks where you don't know who to call, Will or others on his staff are always there to help you with whatever questions or issues you have. Their pricing is the best too!

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Reply from Merchantics 2024.03.22

Thank you so much for your review Phyllis! Will has a passion to bring as much value as he can to each of his clients. He also knows each client is different and always is looking for the best solution to fit the needs of the business. Thank you again for your support!

William Unwin 2024.03.19

     

Mr Hunt has been a pleasure to work with when I was seeking a new vendor for my business establishments credit card provider. Knowledgeable and more importantly to me he is local and available. I trust my businesses to people I can call, will respond back & act quickly. Mr Hunt has been all of those characteristics I look for in business partners. I highly recommend.

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Reply from Merchantics 2024.03.22

William we couldn't agree with you more! While there are many processors out there, Tom strives to provide the best customer service for his clients. It is a partnership so we are there each step of the way. Good times or bad we are here to support your business and provide the quality service that is so lacking now. Thanks again for the awesome review on Tom's service and expertise!