Verified Company
I m so happy for Medical pedicure Aradoyin you are angel .Thank you for everything today .
Reply from Margaret Dabbs Notting Hill
2025.09.21
Dear Desislava,
Thank you for your wonderful review. We are thrilled that Aradoyin provided such excellent care during your Medical Pedicure. It is always a pleasure to hear that our therapists make clients feel valued and cared for.
Kind regards,
Margaret Dabbs London
Thank you for your wonderful review. We are thrilled that Aradoyin provided such excellent care during your Medical Pedicure. It is always a pleasure to hear that our therapists make clients feel valued and cared for.
Kind regards,
Margaret Dabbs London
I’ve been a loyal client of Margaret Dabbs for years, but after my recent experience, I can no longer recommend them in good conscience. Following a medical pedicure in February, I developed a painful infection that required multiple courses of antibiotics. I informed the clinic, and while they offered a complimentary session, the problem persisted. I eventually needed a third round of antibiotics and I’m still experiencing discomfort months later.
What’s worse is how dismissively the situation was handled. Rather than taking the issue seriously or properly investigating, I was told that because I had signed a consent form, there was nothing more they could do. I felt completely dismissed...not the way any customer should be treated, let alone someone who has loyally supported the clinic for years.
Since this happened, I’ve spoken to others who’ve had similar experiences at Margaret Dabbs, which makes me even more concerned about the lack of accountability and care. For a clinic with such a prestigious reputation, this level of aftercare is completely unacceptable.
I expected far better from MD and I strongly urge others to think twice before trusting their health to this clinic.
Reply from Margaret Dabbs Notting Hill
2025.07.21
Dear Ofra,
Thank you for taking the time to share your feedback. We are very sorry to hear that you experienced ongoing discomfort following your visit and that you felt the matter was not handled with the care and seriousness it deserved.
While we are limited in what we can comment on publicly regarding individual clinical cases, please be assured that all feedback of this nature is taken extremely seriously. Our medical pedicures are delivered by qualified practitioners in line with strict hygiene and safety protocols, and any concerns relating to post-treatment issues are always thoroughly reviewed.
We understand from your message that our efforts to offer a follow-up appointment did not meet your expectations, and we regret that you felt dismissed during the process. That is certainly never our intention, especially towards longstanding clients such as yourself.
Thank you again for your loyalty over the years. We do hope you will allow us the chance to speak with you directly and restore your confidence in our care and service.
Warm regards,
Margaret Dabbs London
Thank you for taking the time to share your feedback. We are very sorry to hear that you experienced ongoing discomfort following your visit and that you felt the matter was not handled with the care and seriousness it deserved.
While we are limited in what we can comment on publicly regarding individual clinical cases, please be assured that all feedback of this nature is taken extremely seriously. Our medical pedicures are delivered by qualified practitioners in line with strict hygiene and safety protocols, and any concerns relating to post-treatment issues are always thoroughly reviewed.
We understand from your message that our efforts to offer a follow-up appointment did not meet your expectations, and we regret that you felt dismissed during the process. That is certainly never our intention, especially towards longstanding clients such as yourself.
Thank you again for your loyalty over the years. We do hope you will allow us the chance to speak with you directly and restore your confidence in our care and service.
Warm regards,
Margaret Dabbs London
I really enjoyed my first medical pedicure at Margaret Dabbs with Melissa. She was very nice and friendly and gave me some great advice and insight into my feet and how to take care of them. I left the shop feeling super pampered and refreshed. Would recommend this to literally anyone!
I first went to MD for their medical pedicure which is just amazing. You really do leave with new feet. However despite having terrific technicians in the standard mani/pedi department I’ve never had a manicure that lasts. I thought it was the MD Polish which was poor - chipped within minutes. But they’ve now added CND to the offer. And the same issue. Chipped the same day despite plenty of drying time. Unfortunately I chose an unusual colour so can’t repair it myself so resigned to heading to my event with chipped nails. I have given them a number of chances now. They’re premium price - £101 for a mani pedi - but there’s something about the foundational products that just doesn’t work for me. And I don’t do shellac before anyone suggests. It’s a shame because this branch also gives you SpaceNK points.
Had a 12 o’clock appointment for a luxury pedicure and shellac. Waited 15 min and no one had the politeness thing to say “sorry we are running late” or anything else polite to say to a waiting customer. But no heard nothing so when I went to address the receptionist she looked confused and said she has just been back with calls back to back. So I left
Reply from Margaret Dabbs Notting Hill
2025.07.01
Thank you for taking the time to share your feedback. I am very sorry to hear about your recent experience and the lack of communication you received while waiting for your appointment. It is unacceptable for any client to feel ignored or unacknowledged, and I apologise sincerely for the frustration and inconvenience this caused you.
Politeness and clear communication are fundamental to the service we aim to provide at Margaret Dabbs London, and it is disappointing to hear we fell short in this instance. We take your comments seriously and will be addressing this with our team to ensure we handle delays more professionally and courteously in the future.
We would greatly appreciate the opportunity to discuss this with you directly so we can better understand what happened and see how we can make amends. If you are willing, please contact us at office@margaretdabbs.co.uk or call the clinic directly and ask to speak with a member of our management team.
Thank you again for bringing this to our attention, and please accept our sincere apologies.
Margaret Dabbs London
Politeness and clear communication are fundamental to the service we aim to provide at Margaret Dabbs London, and it is disappointing to hear we fell short in this instance. We take your comments seriously and will be addressing this with our team to ensure we handle delays more professionally and courteously in the future.
We would greatly appreciate the opportunity to discuss this with you directly so we can better understand what happened and see how we can make amends. If you are willing, please contact us at office@margaretdabbs.co.uk or call the clinic directly and ask to speak with a member of our management team.
Thank you again for bringing this to our attention, and please accept our sincere apologies.
Margaret Dabbs London
I had a pedicure done in a different clinic by an old staff member who recommended me the Margaret Dabs range for various concerns. I have never used a product that has worked so well. My hands and feet are over all so much more hydrated & the strength of my nails is amazing! Thank you so much to Saoirse. These are the best products I have ever used.
Reply from Margaret Dabbs Notting Hill
2025.06.04
Dear Melissa,
Thank you for taking the time to leave a rating. We’re sorry to see you had a less than satisfactory experience. As there were no comments left, we would appreciate the opportunity to understand more. Please feel free to contact us at office@margaretdabbs.co.uk so that we can look into this further and put things right.
Warm regards,
Margaret Dabbs London
Thank you for taking the time to leave a rating. We’re sorry to see you had a less than satisfactory experience. As there were no comments left, we would appreciate the opportunity to understand more. Please feel free to contact us at office@margaretdabbs.co.uk so that we can look into this further and put things right.
Warm regards,
Margaret Dabbs London
