Key Mortgages Reviews

Lauren Cerveno 2026.10.22

     

Fantastic service Peter and Beverley went above and beyond to help me secure my mortgage. Nothing has been too much trouble and always very prompt with a response no matter how small the query. Thank you for your ongoing support and knowledge throughout the process.
Date of experience: 22 October, 2026

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Lynette Young 2026.10.13

     

Very good service and would definitely recommend. Sarah Laver was brilliant and helped me through every step of the way!

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Reply from Key Mortgages 2026.08.24

Thank you for the 5* review, Lynette. If you need anything at all, please do not hesitate to get in touch.

Mandy X 2026.10.02

     

Fantastic service from Peter! Peter was incredibly helpful and truly went above and beyond to meet our needs. He understood exactly what we were looking for and provided the best solutions with exceptional professionalism. Everything was handled so efficiently, making the process stress-free. Our son and daughter-in-law recommended Peter to us, as they’ve had great experiences before, and we’re so glad they did! We’ll definitely be returning to him in the future.
Date of experience: 02 October, 2026

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Georgia 2026.09.19

     

Exceptional service and support I had a really good experience with Key Mortgages. As a first-time buyer, I wasn’t sure what to expect, but Lucy was so helpful throughout the whole process. She was always quick to respond, explained things clearly and kept me updated, which made everything feel a lot less stressful. Really grateful for all her help and would definitely recommend Key Mortgages!
Date of experience: 15 September, 2026

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hanna kelsey 2026.09.08

     

A great experience with Key Mortgages, and Peter who was my advisor. They have made the process really easy and stress free. Peter was happy to sit and talk through all the mortgage options available, advises which ones were the best to consider and run a few scenarios to ensure I was happy with the final payment and terms. Paige kept me updated during the processing and was able to get me a copy of my offer on an email before it arrived in the post, saving me the stress of waiting. Highly recommended and I will be returning to them after my fixed term is up.

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Reply from Key Mortgages 2026.09.09

Thank you for the amazing 5* review, Hanna. Peter, Paige and the Team really do go above and beyond for clients to ensure you have the best possible experience with us. If you need anything at all throughout your mortgage journey, do not hesitate to get in touch.

Nicole Foe 2026.08.27

     

Exceptional and supportive service Lucy and Becky were incredibly helpful throughout the entire mortgage process. They kept us informed every step of the way, from the initial stages to receiving the offer letter. Their guidance was clear and supportive, making the experience stress-free. It’s been an absolute pleasure working with them, and we would certainly choose their services again in the future!
Date of experience: 27 August, 2026

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harry tatham 2026.07.09

     

Always able to reach them and very quick to respond and explain

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Reply from Key Mortgages 2026.07.13

Thank you for the 5* review, Harry. We really do appreciate your feedback. If you need anything at all, please let us know.

Chloe Silvers 2026.07.07

     

Absolutely top level service. They were very prompt, and tailored the service to exactly what i needed. The staff were friendly and answered any questions I've had, making the whole process feel so much easier. I cant thank Peter, Beverley and the team enough!!

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Reply from Key Mortgages 2026.07.08

Thank you for the 5* review Chloe. We are so pleased you are happy with the service from Peter and Beverley. If you ever need anything at all, please get in touch.

Faye O 2026.07.06

     

Used Key Mortgages for my house move, thank you to Peter and the team. Went above and beyond and great at keeping me updated.

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Reply from Key Mortgages 2026.07.08

Thank you for the great review Faye, we really do appreciate your feedback. If you ever need anything at all, we're always happy to help.

Amy Hall 2026.06.12

     

Fantastic communication and support Great experience working with Lucy and Lauren! Their process was smooth, and communication was consistently excellent throughout. I felt well-supported and informed at every step. Highly recommend their services!
Date of experience: 12 June, 2026

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Osman Haque 2026.06.09

     

Great experience, quick turnaround Our experience with Peter was first class. I cannot fault his expertise and insight - top tier service from Key Mortgages!
Date of experience: 09 June, 2026

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lewis Schofield 2026.06.04

     

Absolutely fantastic experience with Key Mortgages from start to finish. Lucy who was excellent and the rest of the admin team where there for me and answered all the questions I needed answering and where great for giving me guidance. Lucy was great at the start with making it so easy for me by pretty much sorting all my mortgage application, and Live cover to take the stress away from me. There was so much I have left out, also the price for the service was also top notch ! I highly recommend. Thank you for helping me get my first home Key Mortgages ☺️

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Reply from Key Mortgages 2026.07.08

Thank you for the amazing review Lewis! We are so pleased you are happy with the service from Lucy and the admin team, it was a pleasure to help you purchase your first home. If you ever need anything, please do get in touch!

Dannielle Rhodes 2026.05.26

     

Had a really positive experience with Key Mortgages. Peter G especially has been incredibly helpful and supportive throughout the process of me purchasing a property as a first time buyer. Was recommended to Peter from a friend and I don't think I could of done this without him. Would recommend him to every person I know going through a house purchase/getting a mortgage.

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Reply from Key Mortgages 2026.05.27

Hi Dannielle, thank you for your feedback. We really appreciate you taking the time to share your positive experience. We're delighted we were able to help you through the process.

Caity Geoghegan 2026.05.18

     

This isn’t just a review — it’s a genuine and heartfelt thank you to Ryan and his team. Ryan was absolutely outstanding from start to finish throughout our purchase - he was extremely knowledgeable, responsive, and made us feel genuinely cared for every step of the way. Nothing ever felt like too much trouble, and he consistently went above and beyond to ensure everything ran smoothly for us. We truly couldn’t recommend Ryan highly enough and are incredibly grateful for all of his help and support. Thank you so much, from two very happy home owners! Caity + Craig

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Reply from Key Mortgages 2026.05.20

Thank you so much for this amazing review! We couldn't be happier that you are pleased with the service from Ryan and time team! Thank you for choosing Key Mortgages to be part of your house-buying journey, it was a pleasure to be able to help you both. Wishing you all the best in you new home :)

Kharis Williams-Brown 2026.05.15

     

Would highly recommend, especially to first-time buyers (like us!) We've been so impressed with the guidance we've received from Ryan and the team. From our first meeting, we were completely reassured in the house-buying process, and Ryan was with us every step of the way - even just to hear about houses we'd viewed! Now we're a bit further along in the process and Preet is making sure we're kept up to date with everything going, and we really appreciate the consistent communication! We couldn't have done this without Key Mortgages and have felt completely safe in the teams' hands!
Date of experience: 15 May, 2026

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Matt Williams-Brown 2026.05.15

     

1st time buyers My wife and I are first time buyers and was nervous about the process as we knew nothing but Ryan was very professional and always on hand to answer any question we had, really personable and great to talk to. Preet was our mortgage processor and was very helpful during that process, kept good communication with us during it. Both really helped to put our minds at ease during these times!
Date of experience: 15 March, 2026

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emma 2026.05.14

     

Brilliant help for a first time buyer I am so grateful for the excellent service I received! As a first-time homebuyer, I was nervous about the process, but Peter was an outstanding mortgage advisor. He explained everything clearly, making each step easy to understand. His vast knowledge, friendly attitude, and availability for meetings made the experience stress-free. I truly appreciated his guidance and feel confident about future support from their team. Highly recommended!
Date of experience: 14 May, 2026

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Jes Caunt 2026.05.12

     

Service is second to none We have had the pleasure of working with Peter for advice and guidance since we purchased our first home. He is extremely knowledgeable, professional and very helpful! We had the opportunity of working with Keeley too and she was thorough and informative too. All round I would recommend these guys to anyone in regards to their property or mortgages
Date of experience: 17 April, 2026

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Lucy Carroll 2026.05.03

     

We got recommended to key mortgages from a family member and I can safely say im so glad they did. Lucy was amazing from start to finish, going through all our options and helping us find the best mortgage provider for our circumstances. Once that was sorted the communication from the admin team was on point keeping us up to date throughout the whole process and being there for any question we had. Will be recommending them moving forward and will be repeat clients ourselves. Huge thank you to the whole team.

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Reply from Key Mortgages 2026.05.20

Thank you for the fantastic review! We are so pleased you are happy with the service from Lucy and the team. If you ever need anything at all, please make sure to get in touch and we are looking forward to helping you again in the near future :)

Dmitrijs Ivanovs 2026.04.23

     

Peter Grout and Becky Evans My wife and I were very pleased with the work of Peter Grout and Becky Evans. A lot of work was done quickly and efficiently. Peter was very knowledgeable and found the best interest rate for us. They are very pleasant to talk to. Thank you, Keymortgages.
Date of experience: 23 April, 2026

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