Kassa Kool LLc Reviews

Bryan Miller 2026.10.02

     

Bogdan had our A/C up and running again within hours. He was super fast, very knowledgeable and did a perfect job. Highly recommend!

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Reply from Kassa Kool LLc 2026.10.03

Thank you for your kind words. We are thrilled to hear that Bogdan provided swift and professional assistance with your AC. Ensuring your system runs efficiently is always our priority. Should you need further assistance with maintenance, compressor issues, or tune-ups, we are here to help.

Your Neighborhood AC Specialist

Chris Beihl 2026.10.02

     

Bogdan lives in my neighborhood so when I noticed that my AC wasn't cooling as well as it used to I gave him a call. He was able to come out and diagnose my issue as a leaking evaporator coil within a day and he recharged to keep it going. Also he followed up on my Trane warranty to get the coil replaced which was done the following week. The part was covered under warranty but I did have to cover the cost for the refrigerant and labor. Overall I'm happy with the service and I'll go with Kassa Kool again if I have any issues in the future !

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Reply from Kassa Kool LLc 2026.10.03

Thank you for sharing your experience. We are pleased to know you are happy with the evaporator coil replacement and refrigerant service on your Trane system. Following up on warranties and providing quality maintenance are our priorities. Do not hesitate to reach out for any future AC needs.

Your Neighborhood AC Specialist

Brad Closson 2026.10.01

     

Super fast! Did an emergency fix on my company A/C. Very pleased.

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Reply from Kassa Kool LLc 2026.10.02

Thank you for your kind words. We are delighted to hear that our emergency AC repair service met your expectations. Restoring your system swiftly and professionally is always our top priority. Please let us know if you ever require assistance with maintenance, tune-ups, or other AC needs.

Your Neighborhood AC Specialist

Gabriel Carrillo 2026.10.01

     

Bogdan is very sharp and a great communicator. It was a pleasure working with him!

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Reply from Kassa Kool LLc 2026.10.02

Thank you for your kind words! We are delighted to hear about your positive experience. Our team takes pride in providing professional service and effective communication. Should you need any assistance with AC repair, maintenance, or tune-ups in the future, do not hesitate to reach out.

Your Neighborhood AC Specialist

Wendy Funk 2026.09.28

     

Bogdan is professional, punctual, thorough and honest. I highly recommend his services!!!

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Reply from Kassa Kool LLc 2026.09.28

Thank you for sharing your experience. We are delighted to hear that our professional approach met your expectations. Our team remains dedicated to providing quality AC Repair and Maintenance, from tune-ups to addressing thermostat or humidity problems. We appreciate your recommendation and look forward to serving you in the future.

Your Neighborhood AC Specialist

Andy Manchala 2026.09.27

     

It’s great working with Bogdan and you can trust his insights and judgment on the HVAC systems.

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Reply from Kassa Kool LLc 2026.08.04

Thank you for your positive feedback. We are delighted to hear that Bogdan's expertise in HVAC systems earned your trust. Providing professional and reliable service, whether it is AC repair, tune-ups, or maintenance, is our priority. We appreciate your support and look forward to serving you again.

Your Neighborhood AC Specialist

glenn Nossov 2026.09.27

     

I'm so happy I found an AC company with personal service, fair pricing, quick response, really good service .I left a response on the website in the evening and he was out the next day .👍

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Reply from Kassa Kool LLc 2026.09.28

Thank you for sharing your experience. We are pleased to hear our quick response and quality service met your expectations. Ensuring efficient AC repairs, including maintenance and tune-ups, is our priority. We are here for all your future needs in Austin, Lakeway, and surrounding areas.

Your Neighborhood AC Specialist

Jim Tolles 2026.09.25

     

Bogdan was very friendly, very knowledgeable, diagnosed the bad condenser immediately, replaced it the next day. All good now!

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Reply from Kassa Kool LLc 2026.09.26

Thank you for sharing your experience! We are glad to hear that your condenser issue was diagnosed and replaced promptly. Our team strives to provide professional and efficient AC repair services to ensure your system runs smoothly. Please let us know if you need further assistance with maintenance or tune-ups.

Your Neighborhood AC Specialist

Maralee Schmidt 2026.09.24

     

CAme same day we needed help. Definitely solved some of the issues we were having.

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Reply from Kassa Kool LLc 2026.09.25

Thank you for your feedback. We are glad we could provide same-day assistance and address your AC issues promptly. Ensuring quality service, whether it is an emergency AC repair, maintenance, or addressing humidity problems, remains our priority. Please do not hesitate to reach out for future tune-ups or repairs.

Your Neighborhood AC Specialist

Dean Schulz 2026.09.24

     

Had a noise issue with my newly installed AC (by a different company) which they were not able to fix or even to diagnose and insisted that’s how it’s supposed to sound. There is no way I could live with that , so I reached out to Kassa Kool who was quick to respond and fix the problem. Owner is very knowledgeable and was able to address the problem on my Trane unit in the same visit. Reasonably priced, I will become their maintenance customer from now on.

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Reply from Kassa Kool LLc 2026.09.24

Thank you for sharing your experience. We are delighted to have resolved the noise issue on your Trane unit promptly. Our goal is to provide professional, quality maintenance and repairs. We look forward to continuing to assist you with your AC needs.

Your Neighborhood AC Specialist

Greg Wiese 2026.09.23

     

I got quotes from several HVAC companies for a mini-split in my garage in West Austin, and Kassa Kool stood out right away. They were the only company that did a Manual J heat load calculation before recommending a system. Everyone else guessed at the size from square footage. Kassa Kool measured and calculated to find the right one. That matters more than people think. An oversized unit short-cycles, wastes energy, and doesn't pull humidity out well. An undersized one can't keep up with a Texas summer. Because Kassa Kool is engineer-owned, their approach was data-driven from the start, and I knew I was paying for the right system, not just a bigger one. They installed a Lennox by Samsung mini-split and the garage is now very comfortable and usable year-round. Install was clean and professional. Strongly recommend this little gem company- hard to find these days.

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Reply from Kassa Kool LLc 2026.09.24

Thank you for sharing your experience! We are pleased to hear that our data-driven approach and emphasis on proper sizing made a difference for your garage mini-split project. Ensuring energy efficiency and balanced humidity is a priority for us. Enjoy your comfortable space in West Austin!

Your Neighborhood AC Specialist

Walker Stemple 2026.09.19

     

Fair prices, fast service and great work. Highly recommend Kassa-cool for repairs and service.

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Reply from Kassa Kool LLc 2026.09.25

Thank you for your kind words. We are pleased to hear that you found our repair and maintenance services to be efficient and fairly priced. Delivering professional and high-quality AC repair, whether it is a compressor, coil, or thermostat issue, is always our priority.

Your Neighborhood AC Specialist

Mike Weathersbee 2026.09.10

     

Excellent, professional, courteous, and prompt service - the BEST

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Reply from Kassa Kool LLc 2026.08.21

Thank you for your feedback. We are delighted to hear you were satisfied with our professional and prompt service. Providing quality AC repair, tune-ups, and maintenance to meet your needs is always our priority. We look forward to assisting you with any future needs in Austin or Lakeway.

Your Neighborhood AC Specialist

Johnny Ak 2026.09.09

     

We ended up having to replace our entire HVAC system due to age, and concerned that replacing a single part would've gambled maybe 2-3 years. Bogdan came out to diagnose primary issues and set us up running for a few days due to the insanely hot weather. Luckily, the new installation even got rid of the extra humidity in the house and made it even more comfortable. Bogdan assisted in helping us with some initial sealant to buy us additional time with coolant; something our previous HVAC company kept stalling/stringing us along with. Now we'll just have the system maintained for its life. We appreciate the communication, prioritization, and the crew cleaning up after they were finished.

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Reply from Kassa Kool LLc 2026.09.09

Thank you for sharing your experience. We are delighted to hear that Bogdan and the team provided prompt diagnostics and support during the extreme heat, and the installation resolved your humidity concerns. Regular maintenance will indeed ensure the longevity and efficiency of your new system.

Your Neighborhood AC Specialist

jay a 2026.09.07

     

Company seemed very knowledgeable and thorough (diagnosed the issue a previous company had misdiagnosed). Good communication. Fair pricing.

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Reply from Kassa Kool LLc 2026.08.18

We appreciate your feedback and are pleased to know you are satisfied with our service. Our team is committed to providing professional and high-quality AC repair, maintenance, and tune-ups for systems like Trane, Lennox, and Carrier. Thank you for trusting us with your HVAC needs.

Your Neighborhood AC Specialist

Shardendu Pandey 2026.09.03

     

Weekend service to fix my motor. Bogdan is prompt and got us ip and running fast.

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Reply from Kassa Kool LLc 2026.09.03

Thank you for your kind words. We are glad to hear that Bogdan was able to provide prompt and professional help to fix your motor over the weekend. Ensuring quality and efficient service, especially in emergency AC repair situations, is always our priority.

Your Neighborhood AC Specialist

Scott Laing 2026.08.31

     

Bogdan and his team gave me a second opinion on a condenser leaking coolant and ultimately gave me a much better deal on a replacement than Stan's. Also he is very responsive - he'll reply back within minutes to a text or call. I trust his diagnosis - very honest and explains everything in great detail.

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Reply from Kassa Kool LLc 2026.06.06

Thanks Scott. Anytime please reach out to Kassa kool regardless of time of day. We are here to keep you Kool

farideh 2026.08.28

     

I am always asking him to come over and fix our AC.

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Reply from Kassa Kool LLc 2025.08.15

Thanks for choosing Kassa Kool for your cooling needs. We also offer complete/ heating maintenance service, to make sure your home stays cozy and you are safe during the heating season.
While rare, CO2 poisonings due to malfunctioning units can be deadly.
Carrier,Payne,Bosch,Goodman,ICP,ComfortMaker,Lennox

Morgan Birch 2026.08.27

     

Kassa Kool provided truly the best service I’ve ever received from a company in any industry. They came out the same day after another HVAC company gave me a highly concerning (and ultimately dishonest) assessment. Kassa Kool spent three full hours thoroughly inspecting the entire system, staying until 9 p.m. to make sure nothing was overlooked. They confirmed that the expensive repairs the other company claimed I needed were completely unnecessary, clearly explained what was actually going on, and gave me a very fair and honest price. Their integrity, expertise, and dedication were exceptional. It is incredibly rare to find a company that cares this much about doing the right thing for its customers. I cannot recommend Kassa Kool highly enough, and they will be the only company I call for HVAC service going forward.

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Reply from Kassa Kool LLc 2026.09.03

Thank you for sharing your experience. We are delighted to hear that our dedication to thorough inspections and honest assessments made a difference. Ensuring quality service, whether it is routine maintenance or resolving issues like refrigerant levels or thermostat concerns, is our priority. We greatly appreciate your trust and recommendation.

Your Neighborhood AC Specialist

Mucahit Kozak 2026.08.26

     

"I highly recommend Kassa Kool and Bogdan Onacea! Bogdan recently replaced our entire 23-year-old HVAC system with a high-efficiency Lennox two-stage setup (4-ton downstairs and 3-ton upstairs). From the initial quote to the final installation, his team was professional, very transparent, and incredibly knowledgeable. He helped us find the perfect mid-tier, high-efficiency balance for our 4,000 sq ft home without trying to oversell us on things we didn't need. The installation was incredibly clean, fast, and the new two-stage system is running perfectly. If you want an honest contractor who does exceptional work, look no further. The price was great and the labor quality is top notch.

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Reply from Kassa Kool LLc 2026.08.27

Thank you for sharing your experience and kind words. We are thrilled to hear that you are satisfied with your new high-efficiency Lennox system and the professionalism of the installation. Ensuring the perfect balance for your home’s comfort and efficiency is always our priority.

Your Neighborhood AC Specialist