%title%
%offer%
Reviews (701)
2023-03-09
Tumble dryer (HP4)
My tumble dryer wasn’t heating up. James came out promptly, very polite and fairly priced. The tumble dryer was fixed there and then. I would recommend.
2023-03-06
Fix range cooker (SG8)
Very friendly and fficient service. Would use again
2023-03-04
Fridge Freezer (HP15)
Called on a Saturday morning, because our fridge freezer wasnt working. Phoned around 9am, he visited us within 2 hours, sorted out the issue. I am a very satisfied customer, and would definitely recommend. Thankyou
2023-03-03
Fixing a Rangemaster cooker (WD3)
We have used James before and fortunately my wife kept their details. The band that is for sealing one of the 2 ovens had come away. Plus we thought the cooker might need a service. James reattached the band and said, “no point buying a new” he also thoroughly checked over the cooker and said there was nothing wrong with it. So he just charged for a reduced call-out charge, great service and highly likeable gentleman.
2023-03-02
Fault on fridge freezer (AL10)
James was contacted by my landlord after I reported a fault with our fridge freezer. James responded promptly to the landlord and then to myself directly as it would be me he was dealing with. He attended as arranged in a timely fashion. Really nice bloke who quickly identified the issue but unfortunately due to the age of the appliance wasn’t able to rectify and was very honest that it would need to be replaced given it’s age (20 years old). I would highly recommend James to anyone in the areas he covers (we are in AL10 in Herts)
2023-03-02
Element replacement on cooker (HP1)
Such a lovely man who told us each step he was doing and kept the cost down for us He was quick to book each appointment and we had our cooker back on track in no time
2023-03-01
Great service
James was quick to diagnose and source parts for my faulty dishwasher. Highly recommended.
2023-02-24
Cooker hob glass top replaced
Excellent service from James, with a speedy response and repair, and kept me informed. I would thoroughly recommend.
2023-02-21
Excellent response and honest assessment of problem (HP2)
Contacted as the fridge freezer wasn't working properly, very quick response to initial enquiry. James quickly advised what the issue could be and followed up with a visit. Confirmed his original thought, not repairable and advised how I should proceed as appliance is less than 5 years old. James didn't suggest trying a repair which I appreciated. Would definitely recommend this company.
Fiona Pickering
2023-02-21
Positive
Professionalism
Responsiveness
Contacted James about my fridge freezer, he advised what he thought the issue was but also called in to check. He had been correct, appliance could not be repaired and advised what steps to take next.
He is very knowledgeable and up front about the issue. Didn't attempt to do a repair which probably wouldn't work.
Would certainly use the company again and recommend to anyone with domestic app,incentives issues.
Thank you :)
Lesley. Devine
2023-02-17
Positive
Quality
Value
Came promptly, sorted the problem with a minimum of fuss. Very good
Thank you :)
2023-02-05
Came to look at my new address and I ordered 5 machines all instulled up and running very happy with the service good lads good job very happy
Jane Manson
2023-02-03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Prompt and effective. Oven door now repaired. Will definitely use JWP again
Thank you :)
2023-01-20
False alarm! (WD25)
My washing machine wasn't spinning properly so James came round to have a look. I had previously rinsed and spun a single jumper. James explained that not enough clothing was in the machine to balance the load so it couldn't spin properly and that in his opinion the machine was ok. He put a hot empty wash on and left saying to phone him back if the trouble persisted. Thank you James, you could have implied that there was a lot more wrong than necessary. The machine works fine and I will definitely recommend you
Info Account
2023-01-17
Positive
Professionalism
Quality
Responsiveness
Value
James was 100% professional and helpful..would have no hesitation in recommending his services..Colin
Thanks Colin :)
john bunyan
2023-01-03
Positive
Professionalism
Excellent & prompt service would definitely recommend too use jwp domestic appliances
Thank you:)
ECH
2023-01-03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
James was great. My oven packed up just before Christmas.i was panicking that I would have no oven for the big day. James came and fixed it really quickly with the spare part he needed in his van . Would definitely recommend
Hi there
Thanks for that lovely review :)
2023-01-02
Washing machine/dish washer
Excellent & prompt service all very professional would definitely recommend James to friends & family
Mary Me
2022-12-29
Positive
Professionalism
Responsiveness
Having taken contact details from check a trade and read the reviews i have just called. Honesty much appreciated. My husband believed the problem on the washing machine to be the bearings and after discussing this, it was suggested that the repair would be too costly and not worth it .
The problem could be looked at but this would obviously be chargeable. This is my kind of tradesperson. Thank you x
Aah thats a lovely review,thank you,pls call with anything else you need :)
2022-12-02
Replace door seal on Bush washing machine (EN10)
Good standard of work but did have to obtain the spare part myself since the engineers supplier was unable to. Everything else was fine, good job and friendly engineer