J Harrison & Sons Coal and Log Supplier Reviews

Elizabeth Shelby 2026.08.22

     

First and last time of ordering! First time ordering with this company and particularly liked that they deliver and put into my coal bunker, checked they deliver to my postcode. Placed an order for £260.00 for coal and logs. That was Wednesday, order confirmed, order processed same day, then nothing. Having not heard by today, Saturday, I called to be told "we don't deliver to your postcode and you live on an unadopted road", your order should have been cancelled and refunded". I would still have been waiting til God knows when had I not called them. very poor service. Next time you are updating perhaps you could purchase a truck that can navigate an unadopted road! The oile tankers have no problem getting up and down it. Would not recommend.
Date of experience: 22 August, 2026

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mrs taylor 2026.08.20

     

Ordered my Products and the following day Delivered by a very professional gentleman . Perfect service

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Reply from J Harrison & Sons Coal and Log Supplier 2026.08.20

Thank you, Mrs Taylor, for your kind words! We're delighted to hear you enjoyed our service and professionalism. We look forward to serving you again in the future.

J Harrison & Sons Fuel

Pavel Galamb 2026.07.10

     

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Reply from J Harrison & Sons Coal and Log Supplier 2026.07.10

Thank you, Pavel, for your kind review! We’re glad to hear you had a great experience, and we look forward to serving you again in the future.

J Harrison & Sons Fuel

Scott S 2026.07.04

     

Great quality fuels and quick delivery.

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Reply from J Harrison & Sons Coal and Log Supplier 2026.07.04

Thank you, Scott! We’re glad you’re happy with our fuel quality and delivery service. Your feedback means a lot to us.

J Harrison & Sons Fuel

Timothy Powell 2026.06.27

     

Easy ordering delivered on time stated great service very easy and reliable

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Reply from J Harrison & Sons Coal and Log Supplier 2025.08.22

Thank you, Timothy! We’re so glad the process was smooth and met your expectations. Your feedback means a lot to us, and we look forward to serving you again.

J Harrison & Sons Fuel

Jacqui Heath 2026.06.05

     

Great price, swift delivery, very happy will definitely use again

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Reply from J Harrison & Sons Coal and Log Supplier 2026.06.05

Thank you, Jacqui! We're delighted to hear you're pleased with our service. We look forward to providing you with swift deliveries again in the future.

J Harrison & Sons Fuel

Graham Thomson 2026.05.29

     

Quick delivery. Earlier than expected. We were out. 12 bags of smokeless were brought down a longish drive and left neatly stacked by the log store. Perfectly positioned for me to move them into the house, down to the cellar and into the bunker. Well done folks.

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Reply from J Harrison & Sons Coal and Log Supplier 2026.05.30

Thank you, Graham! We're thrilled our team could make the delivery so seamless and convenient for you. Your kind words mean a lot, and we’re here whenever you need us again.

J Harrison & Sons Fuel

Paul Keen 2026.05.17

     

Spot on couldnt fault the chap who delivered . Took it straight through to the back of the garage . Very helpful .

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Reply from J Harrison & Sons Coal and Log Supplier 2026.05.17

Thank you, Paul, for sharing your experience! We're delighted to hear our delivery team met your expectations and went the extra mile. We appreciate your feedback and look forward to serving you again.

J Harrison & Sons Fuel

LESLIE Hitchcock 2026.05.15

     

I bought 10 bag of anthracite and it was some sort off coal and sediment, I could see layers after it was burnt, it was terrible to light, gave no heat, and left nearly as much as I put on, Coal is a sedimentary fuel so I got coal in 1 layer then slag and so on , I bought it as I thought it was a great fuel ,more expensive but little ash ,well this is totally opposite to what i got, No heat, and as for ash I was putting it in the bin as as lumps of slag ,

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Raghbir Singh Bahia 2026.05.12

     

All good very busy good service

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Reply from J Harrison & Sons Coal and Log Supplier 2026.05.13

Thank you, Raghbir! We're glad you had a good experience with us. Your feedback means a lot, and we look forward to serving you again soon.

J Harrison & Sons Fuel

David Gratton 2026.04.11

     

Excellent service thank you

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Reply from J Harrison & Sons Coal and Log Supplier 2026.04.11

Thank you, David! We’re glad you’re happy with our service and appreciate your kind words.

J Harrison & Sons Fuel

Stephen Paul German 2026.04.06

     

Can't fault the service.

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Reply from J Harrison & Sons Coal and Log Supplier 2025.08.16

Thank you, Stephen! We're so pleased to hear you’re happy with our service. If there’s anything else we can do for you, don’t hesitate to let us know.

J Harrison & Sons Fuel

Ann Goodison 2026.04.02

     

Great service

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Reply from J Harrison & Sons Coal and Log Supplier 2026.04.02

Thank you, Ann! We're glad to hear you were happy with our service. If you ever need anything, don’t hesitate to reach out.

J Harrison & Sons Fuel

Becky Edwards 2026.03.30

     

Great product. Logs bone dry, fast delivery,delivery man took the logs straight to my log store. Would recommend.

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Reply from J Harrison & Sons Coal and Log Supplier 2026.03.31

Thank you so much, Becky! We're delighted you're happy with the logs and service. It's great to hear the delivery met your needs. We hope to serve you again in the future!

J Harrison & Sons Fuel

Maria Mincher 2026.03.22

     

Much improved communication, super fast delivery. Lovely driver, lovely person on the end of the phone. Fantastic wood and great price. Very happy, will recommend you to my family and friends. Thankyou.

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Reply from J Harrison & Sons Coal and Log Supplier 2026.03.31

Thank you, Maria! We're thrilled to hear about your positive experience with our team and services. Your recommendation means a lot to us. Looking forward to assisting you again in the future.

J Harrison & Sons Fuel

Michael Gear 2026.03.19

     

Great team and first class service

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Reply from J Harrison & Sons Coal and Log Supplier 2026.03.20

Thank you, Michael! We're thrilled to hear you had a great experience with our team. We truly appreciate your kind words and look forward to serving you again in the future.

J Harrison & Sons Fuel

Esme Wright 2026.03.08

     

Not Happy. As I believe I have already said, communication about delivery time etc was non existant, and deliverers just dumped the bag on our lawn without even ringing the door bell. And the logs, being kiln dried (I can't imagine why, when they are meant for burning, do not last long, especially as they are chopped thin. What I wanted is real green full logs, well split once maybe !

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Moletrapper1 2026.03.02

     

Don’t expect to get any notifications on if or when they deliver!!! Absolutely abysmal communication! Also they also run the coal shop…where instead of paying £604.76 you can buy exactly the same thing for £449.95! So don’t be ripped off for another £150

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Phil Ayres 2026.02.28

     

I order my coal on line ,really easy to do,delivery always good ,even if not at home .would highly recommend.

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Reply from J Harrison & Sons Coal and Log Supplier 2025.05.13

Thank you, Phil! We're thrilled you find ordering easy and appreciate our delivery service. Your recommendation means a lot to us!

J Harrison & Sons Fuel

Samantha Howard 2026.02.28

     

J.Harrison & Sons provide a great service ,and competitive prices,, the customer service team are very pleasant to deal with andI would highly recommend .

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Reply from J Harrison & Sons Coal and Log Supplier 2025.05.13

Thank you, Samantha, for your kind words and recommendation! We're thrilled to hear you’re happy with our service and pricing. Your support means a lot to us.

J Harrison & Sons Fuel