Qué dicen los clientes sobre Fernandina Hotel & Spa
Reseñas recientes
Verificado
Buena ubicación, habitaciones limpias
☺cleanliness, staff & service, amenities, property conditions & facilities
Respuesta de Fernandina Hotel & Spa
2026.10.19
Gracias por su comentario, esperamos haya llegado con bien a su hogar. !
Verificado
☺La cercanía a la linea de restaurantes
☹Pésima señal de Wifi, personal no resuelve solicitudes mínimas ante necesidad de espacio para trabajar.
Respuesta de Fernandina Hotel & Spa
Thank you for sharing your feedback. We are pleased that you enjoyed our convenient proximity to the restaurant line. However, we sincerely apologize for the issues you experienced with the Wi-Fi signal and the lack of support from our team regarding your workspace requests.
This does not reflect our standards of service, and we are addressing this with our staff and technical team to ensure immediate improvements. We hope to have the opportunity to welcome you back for a much seamless stay in the future.
Sincerely,
Equipo Fernandina
This does not reflect our standards of service, and we are addressing this with our staff and technical team to ensure immediate improvements. We hope to have the opportunity to welcome you back for a much seamless stay in the future.
Sincerely,
Equipo Fernandina
Verificado
Regular
☹La distribución de la habitación, la TV estaba en la cabecera de la cama al lado derecho
Respuesta de Fernandina Hotel & Spa
Muchas gracias por compartir sus comentarios y por habernos visitado. Lamentamos los inconvenientes que causó la ubicación de la televisión durante su estancia; tomamos nota de este detalle sobre la distribución de la habitación para evaluar posibles ajustes y ofrecer un espacio mucho más cómodo y funcional para nuestros huéspedes.
Esperamos tener la oportunidad de recibirle nuevamente y brindar una experiencia completamente de su agrado.
Atentamente,
Equipo Fernandina
Esperamos tener la oportunidad de recibirle nuevamente y brindar una experiencia completamente de su agrado.
Atentamente,
Equipo Fernandina
Verificado
Lugar comodo como plataforma para visitar islas en tourea diarios desde Puerto Ayora.
☺cleanliness, staff & service, amenities, property conditions & facilities
Respuesta de Fernandina Hotel & Spa
2026.09.23
Gracias por su comentario, estamos contentos que haya disfrutado de las islas y nos permitió ser sus anfitriones en destino.
Verificado
I loved it!! My kids had a great time
☺cleanliness, staff & service, amenities, property conditions & facilities
Respuesta de Fernandina Hotel & Spa
2026.09.14
Dear Guest,
Thank you so much for your fantastic review! We are delighted to hear that you loved your stay and that your children had such a wonderful time with us. Knowing that we helped create great memories for your family is truly the best reward for our team.
It was a pleasure hosting you all, and we hope to welcome you and your family back again soon!
Thank you so much for your fantastic review! We are delighted to hear that you loved your stay and that your children had such a wonderful time with us. Knowing that we helped create great memories for your family is truly the best reward for our team.
It was a pleasure hosting you all, and we hope to welcome you and your family back again soon!
Verificado
Localização boa, tem piscina, café da manhã (até 8h30) ok. Porém a equipe que cuida da piscina e hidromassagem deixa a desejar a noite
☺cleanliness, amenities, property conditions & facilities
Respuesta de Fernandina Hotel & Spa
2026.09.14
Dear Guest,
Thank you for sharing your comments with us. We appreciate your feedback regarding our location, pool facilities, and morning breakfast service.
We also take note of your observation regarding the evening service around the pool and hot tub areas. We apologize for any inconvenience this may have caused during your stay, as maintaining attentive and helpful service at all times is very important to us. Your feedback has been shared directly with our team to improve our service flow during those hours.
Thank you again for your visit, and we hope to have the opportunity to offer you an even better experience on your next trip.
Thank you for sharing your comments with us. We appreciate your feedback regarding our location, pool facilities, and morning breakfast service.
We also take note of your observation regarding the evening service around the pool and hot tub areas. We apologize for any inconvenience this may have caused during your stay, as maintaining attentive and helpful service at all times is very important to us. Your feedback has been shared directly with our team to improve our service flow during those hours.
Thank you again for your visit, and we hope to have the opportunity to offer you an even better experience on your next trip.
Verificado
Everything was great!!
☺cleanliness, staff & service, amenities, property conditions & facilities
Respuesta de Fernandina Hotel & Spa
2026.09.14
Dear Guest,
Thank you so much for your wonderful feedback! We are absolutely thrilled to know that everything was great during your time with us. Knowing that we met all your expectations and provided you with a seamless experience makes all our efforts worthwhile.
It was a true pleasure hosting you, and we hope to have the honor of welcoming you back again soon!
Thank you so much for your wonderful feedback! We are absolutely thrilled to know that everything was great during your time with us. Knowing that we met all your expectations and provided you with a seamless experience makes all our efforts worthwhile.
It was a true pleasure hosting you, and we hope to have the honor of welcoming you back again soon!
Verificado
Recomendable
☺Buenas instalaciones, limpio y rica piscina. Ambiente agradable. Buen lugar para llegar a descansar después de los tours.
☹Desayuno con poca variedad de comida.
Verificado
Everything was convenient and easy.
Staff were very helpful.
All went well
☺cleanliness, staff & service, amenities, property conditions & facilities
Respuesta de Fernandina Hotel & Spa
2026.08.20
Thank you very much for your feedback! We are delighted to hear that everything was convenient, easy, and that our team was able to assist you well. We are glad that all went smoothly during your stay.
Warm regards,
Warm regards,
Verificado
Me encanto en donde estaba ubicado, las habitaciones muy limpias esta cerca de todo restaurantes, tiendas etc.
☺cleanliness, staff & service, amenities, property conditions & facilities
Respuesta de Fernandina Hotel & Spa
2026.08.05
Muchas gracias por compartir sus comentarios y por destacar nuestra excelente ubicación, la limpieza de nuestras habitaciones y lo conveniente que resulta estar cerca de restaurantes y tiendas. Nos alegra mucho saber que disfrutó de su estancia con nosotros.
Atentamente,
Equipo Fernandina
Atentamente,
Equipo Fernandina
Verificado
Super bel hôtel très charmant. C’est très propre et les chambres sont spacieuses. Le personnel est vraiment gentil. Pas très loin de marche de la Station Darwin et de l’artère principale d’Ayora. Les déjeuners sont très bons. Nous le recommandons fortement malgré le fait que le dernier soir, l’hôtel a été privé d’électricité. Mais ce n’était pas la faute du personnel de l’hôtel. Ils sont bien gérés la situation.
☺cleanliness, staff & service, amenities, property conditions & facilities
Respuesta de Fernandina Hotel & Spa
2026.08.05
Merci beaucoup pour votre charmant commentaire et d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez apprécié la propreté de nos chambres spacieuses, notre petit-déjeuner et notre emplacement.
Un merci tout particulier pour votre grande compréhension concernant la coupure d'électricité générale. Votre gentillesse et votre soutien envers notre équipe comptent énormément pour nous. Ce fut un réel plaisir de vous accueillir.
Un merci tout particulier pour votre grande compréhension concernant la coupure d'électricité générale. Votre gentillesse et votre soutien envers notre équipe comptent énormément pour nous. Ce fut un réel plaisir de vous accueillir.
Preguntas frecuentes sobre Fernandina Hotel & Spa
¿Cuántas reseñas tiene Fernandina Hotel & Spa?
Fernandina Hotel & Spa tiene 381 reseñas en Trustindex, recopiladas de Tripadvisor, Google, Booking, Expedia y Trustindex.
¿Cuál es la calificación promedio de Fernandina Hotel & Spa?
Fernandina Hotel & Spa tiene una calificación de 4.1 sobre 5 según 381 reseñas. El 46% de los reseñadores dio cinco estrellas.
¿Las reseñas de Fernandina Hotel & Spa están verificadas?
Trustindex modera cada reseña y verifica que se haya recopilado en una plataforma de reseñas real y activa antes de publicarla.
¿Cómo escribo una reseña sobre Fernandina Hotel & Spa?
Usa el botón «Escribe una reseña» de esta página para compartir tu propia experiencia con Fernandina Hotel & Spa.