Homary Reviews

Good rating

4.1 | 2168 reviews

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Reviews

4.1

| 2168 total

5 stars

1215 pcs

4 stars

47 pcs

3 stars

8 pcs

2 stars

19 pcs

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520 pcs

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Customer Service +1(8O5)_41O*5OO3 Phone Number +1(8O5)_41O*5OO3 2025.12.07

Axhnb Another aspect that stands out is the ease of use. It is incredibly user-friendly, making it accessible even for people who may not be very familiar with similar products or services. The interface is smooth, the steps are simple, and the overall flow is intuitive. This kind of thoughtful design shows a deep understanding of customer needs and enhances the overall experience significantly. Performance-wise, it delivers outstanding results. It works consistently well and maintains a level of quality that is both impressive and dependable. Many products start off strong but gradually decline in usefulness; however, this one continues to perform exceptionally, even after repeated use. Its reliability builds trust, and that trust makes the experience even better.

Date of experience: 05 December, 2025

Emma Danciu 2025.05.09

THE WORST EXPERIENCE! You want we to talk style, quality and value? Ok so style is terrible but once you know where it’s made you know why. They let you believe they’re an American company. That’s just a lie, they’re Chinese. The pieces are not painted evenly, the size of the drawers is not right and as these are the ones you see under the glass, it’s obvious. Quality is terrible, the screws don’t fit, the drawers are hard to open and close, parts of a drawer has a defect so it’s not possible to assemble it and one crucial part is missing to finish built the dresser. I had to wait for 6 weeks to received the new part to replace the one that had a defect and the one I received was white instead of champagne and not the right size. I never received the missing part. Well then what can I say about value? Seriously? It’s very expensive for very bad quality, service and timeliness. I was debited in SEPTEMBER 2024, I received the dresser in FEBRUARY 2025, received the wrong part of the drawer in APRIL 2025 and never received the missing one! Now it’s May 2025 and the dresser is just sitting in my bedroom like a puzzle! I can’t do anything with it! What they offered was first 10% off, then 20% off, then 70% off, then they wanted to send me a new one in 18 weeks! I said no and eventually obtained 100% refund because I told them I absolutely couldn’t trust that a new dresser would be delivered in good shape and with all the parts. This company is not to be trusted at all. They go back and forth trying to find excuses to avoid being responsible for their incompetence .THEY DON’T DELIVER AT ALL!

Date of experience: 11 April, 2025

THE WORST EXPERIENCE!
You want we to talk style, quality and value?
Ok so style is terrible but once you know where it’s made you know why. They let you believe they’re an American company. That’s just a lie, they’re Chinese. The pieces are not painted evenly, the size of the drawers is not right and as these are the ones you see under the glass, it’s obvious.
Quality is terrible, the screws don’t fit, the drawers are hard to open and close, parts of a drawer has a defect so it’s not possible to assemble it and one crucial part is missing to finish built the dresser. I had to wait for 6 weeks to received the new part to replace the one that had a defect and the one I received was white instead of champagne and not the right size. I never received the missing part. Well then what can I say about value? Seriously? It’s very expensive for very bad quality, service and timeliness. I was debited in SEPTEMBER 2024, I received the dresser in FEBRUARY 2025, received the wrong part of the drawer in APRIL 2025 and never received the missing one! Now it’s May 2025 and the dresser is just sitting in my bedroom like a puzzle! I can’t do anything with it! What they offered was first 10% off, then 20% off, then 70% off, then they wanted to send me a new one in 18 weeks! I said no and eventually obtained 100% refund because I told them I absolutely couldn’t trust that a new dresser would be delivered in good shape and with all the parts.
This company is not to be trusted at all. They go back and forth trying to find excuses to avoid being responsible for their incompetence .THEY DON’T DELIVER AT ALL!

THE WORST EXPERIENCE!
You want we to talk style, quality and value?
Ok so style is terrible but once you know where it’s made you know why. They let you believe they’re an American company. That’s just a lie, they’re Chinese. The pieces are not painted evenly, the size of the drawers is not right and as these are the ones you see under the glass, it’s obvious.
Quality is terrible, the screws don’t fit, the drawers are hard to open and close, parts of a drawer has a defect so it’s not possible to assemble it and one crucial part is missing to finish built the dresser. I had to wait for 6 weeks to received the new part to replace the one that had a defect and the one I received was white instead of champagne and not the right size. I never received the missing part. Well then what can I say about value? Seriously? It’s very expensive for very bad quality, service and timeliness. I was debited in SEPTEMBER 2024, I received the dresser in FEBRUARY 2025, received the wrong part of the drawer in APRIL 2025 and never received the missing one! Now it’s May 2025 and the dresser is just sitting in my bedroom like a puzzle! I can’t do anything with it! What they offered was first 10% off, then 20% off, then 70% off, then they wanted to send me a new one in 18 weeks! I said no and eventually obtained 100% refund because I told them I absolutely couldn’t trust that a new dresser would be delivered in good shape and with all the parts.
This company is not to be trusted at all. They go back and forth trying to find excuses to avoid being responsible for their incompetence .THEY DON’T DELIVER AT ALL!

THE WORST EXPERIENCE!
You want we to talk style, quality and value?
Ok so style is terrible but once you know where it’s made you know why. They let you believe they’re an American company. That’s just a lie, they’re Chinese. The pieces are not painted evenly, the size of the drawers is not right and as these are the ones you see under the glass, it’s obvious.
Quality is terrible, the screws don’t fit, the drawers are hard to open and close, parts of a drawer has a defect so it’s not possible to assemble it and one crucial part is missing to finish built the dresser. I had to wait for 6 weeks to received the new part to replace the one that had a defect and the one I received was white instead of champagne and not the right size. I never received the missing part. Well then what can I say about value? Seriously? It’s very expensive for very bad quality, service and timeliness. I was debited in SEPTEMBER 2024, I received the dresser in FEBRUARY 2025, received the wrong part of the drawer in APRIL 2025 and never received the missing one! Now it’s May 2025 and the dresser is just sitting in my bedroom like a puzzle! I can’t do anything with it! What they offered was first 10% off, then 20% off, then 70% off, then they wanted to send me a new one in 18 weeks! I said no and eventually obtained 100% refund because I told them I absolutely couldn’t trust that a new dresser would be delivered in good shape and with all the parts.
This company is not to be trusted at all. They go back and forth trying to find excuses to avoid being responsible for their incompetence .THEY DON’T DELIVER AT ALL!

THE WORST EXPERIENCE!
You want we to talk style, quality and value?
Ok so style is terrible but once you know where it’s made you know why. They let you believe they’re an American company. That’s just a lie, they’re Chinese. The pieces are not painted evenly, the size of the drawers is not right and as these are the ones you see under the glass, it’s obvious.
Quality is terrible, the screws don’t fit, the drawers are hard to open and close, parts of a drawer has a defect so it’s not possible to assemble it and one crucial part is missing to finish built the dresser. I had to wait for 6 weeks to received the new part to replace the one that had a defect and the one I received was white instead of champagne and not the right size. I never received the missing part. Well then what can I say about value? Seriously? It’s very expensive for very bad quality, service and timeliness. I was debited in SEPTEMBER 2024, I received the dresser in FEBRUARY 2025, received the wrong part of the drawer in APRIL 2025 and never received the missing one! Now it’s May 2025 and the dresser is just sitting in my bedroom like a puzzle! I can’t do anything with it! What they offered was first 10% off, then 20% off, then 70% off, then they wanted to send me a new one in 18 weeks! I said no and eventually obtained 100% refund because I told them I absolutely couldn’t trust that a new dresser would be delivered in good shape and with all the parts.
This company is not to be trusted at all. They go back and forth trying to find excuses to avoid being responsible for their incompetence .THEY DON’T DELIVER AT ALL!

THE WORST EXPERIENCE!
You want we to talk style, quality and value?
Ok so style is terrible but once you know where it’s made you know why. They let you believe they’re an American company. That’s just a lie, they’re Chinese. The pieces are not painted evenly, the size of the drawers is not right and as these are the ones you see under the glass, it’s obvious.
Quality is terrible, the screws don’t fit, the drawers are hard to open and close, parts of a drawer has a defect so it’s not possible to assemble it and one crucial part is missing to finish built the dresser. I had to wait for 6 weeks to received the new part to replace the one that had a defect and the one I received was white instead of champagne and not the right size. I never received the missing part. Well then what can I say about value? Seriously? It’s very expensive for very bad quality, service and timeliness. I was debited in SEPTEMBER 2024, I received the dresser in FEBRUARY 2025, received the wrong part of the drawer in APRIL 2025 and never received the missing one! Now it’s May 2025 and the dresser is just sitting in my bedroom like a puzzle! I can’t do anything with it! What they offered was first 10% off, then 20% off, then 70% off, then they wanted to send me a new one in 18 weeks! I said no and eventually obtained 100% refund because I told them I absolutely couldn’t trust that a new dresser would be delivered in good shape and with all the parts.
This company is not to be trusted at all. They go back and forth trying to find excuses to avoid being responsible for their incompetence .THEY DON’T DELIVER AT ALL!

THE WORST EXPERIENCE!
You want we to talk style, quality and value?
Ok so style is terrible but once you know where it’s made you know why. They let you believe they’re an American company. That’s just a lie, they’re Chinese. The pieces are not painted evenly, the size of the drawers is not right and as these are the ones you see under the glass, it’s obvious.
Quality is terrible, the screws don’t fit, the drawers are hard to open and close, parts of a drawer has a defect so it’s not possible to assemble it and one crucial part is missing to finish built the dresser. I had to wait for 6 weeks to received the new part to replace the one that had a defect and the one I received was white instead of champagne and not the right size. I never received the missing part. Well then what can I say about value? Seriously? It’s very expensive for very bad quality, service and timeliness. I was debited in SEPTEMBER 2024, I received the dresser in FEBRUARY 2025, received the wrong part of the drawer in APRIL 2025 and never received the missing one! Now it’s May 2025 and the dresser is just sitting in my bedroom like a puzzle! I can’t do anything with it! What they offered was first 10% off, then 20% off, then 70% off, then they wanted to send me a new one in 18 weeks! I said no and eventually obtained 100% refund because I told them I absolutely couldn’t trust that a new dresser would be delivered in good shape and with all the parts.
This company is not to be trusted at all. They go back and forth trying to find excuses to avoid being responsible for their incompetence .THEY DON’T DELIVER AT ALL!

THE WORST EXPERIENCE!
You want we to talk style, quality and value?
Ok so style is terrible but once you know where it’s made you know why. They let you believe they’re an American company. That’s just a lie, they’re Chinese. The pieces are not painted evenly, the size of the drawers is not right and as these are the ones you see under the glass, it’s obvious.
Quality is terrible, the screws don’t fit, the drawers are hard to open and close, parts of a drawer has a defect so it’s not possible to assemble it and one crucial part is missing to finish built the dresser. I had to wait for 6 weeks to received the new part to replace the one that had a defect and the one I received was white instead of champagne and not the right size. I never received the missing part. Well then what can I say about value? Seriously? It’s very expensive for very bad quality, service and timeliness. I was debited in SEPTEMBER 2024, I received the dresser in FEBRUARY 2025, received the wrong part of the drawer in APRIL 2025 and never received the missing one! Now it’s May 2025 and the dresser is just sitting in my bedroom like a puzzle! I can’t do anything with it! What they offered was first 10% off, then 20% off, then 70% off, then they wanted to send me a new one in 18 weeks! I said no and eventually obtained 100% refund because I told them I absolutely couldn’t trust that a new dresser would be delivered in good shape and with all the parts.
This company is not to be trusted at all. They go back and forth trying to find excuses to avoid being responsible for their incompetence .THEY DON’T DELIVER AT ALL!

Tim N 2025.02.07

I am extremely disappointed with my purchase of the two boucle white chairs. Not only did both chairs arrive missing 4 armrests, but the vendor has also been uncooperative when trying to resolve the issue. Despite the defective condition of the chairs, they refused to accept a return due to their "no return" policy on assembled furniture, even though the issue is clearly a result of their oversight. The fact that they only offered a 20% refund on the incomplete chairs is unacceptable. I would not recommend buying from this vendor based on this experience.

Melody Y 2025.02.05

******* is helping me with a product part replacement. Thanks.

Rita G 2025.01.28

I ordered a table from Homary. When I placed the order I inadvertently left another table in my cart. in other words, I paid them $1,800 for two tables. As soon as I realized. my mistake I notified them and asked them not to ship 2 tables. They agreed and I received one table, however, it was not the size I ordered, it was much smaller. It took at least a month for my credit to appear in my account. I went out of the country and upon my return I found the same table I had ordered shipped again and my account was charged another $941.00. It took many email exchanges with them to convince Homary to take the table back and not charge me the shipping charges. All the communication with them appears to be computer-generated. The language is always the same. Try to call them on the phone, it is impossible to get through. All of this started in October, it's now January 28, 2025, and I still don't have my refund. Stay away from purchasing from HOMARY. It is a scam. Unhappy customer in ********* **

Uma C 2025.01.20

***** took care of my damaged product instantly n guided me through the steps of my replacement product. Excellent customer service. Thank you for your help *****.

Shazia J. 2025.01.19

5 star excellent customer service Morgan was really helpfull, gave me quick reply and sorted a refund out for me to price match the item what's it selling for now

Reply from Homary 2025.01.19

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsappï¼+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Julie Y 2025.01.19

*****, our representative went above and beyond his responsibilities to ensure a complete and very successful resolution. He is not only professional but an empathetic person who understood our situation. He took time to listen and although he was not the final decision maker, he escalated the issue and was persistent in resolving the matter. Thank you *****,Homary, is very fortunate to have you as a member of their team. After the fire situation is under control, I definitely will be ordering from Homary and letting other victims of the ***** fire to please look at your website to start rebuilding their lives.

Leena P 2025.01.19

I would give zero stars if I could. I bought a king bed frame from them with a white glove delivery, when a third-party service, hired by them, came to assemble the bed they realized some of the parts were missing and could not finish the assembly.Therefore, there was an unassembled halfway done bedframe lying in my ********** far it has been six days into this with absolutely no help despite repeated calls, escalation request, talking to a manager.Once they get paid for their product they are done with you. I request you to be aware of buying it from them. They work on ********* hours. Theyre not good at getting back to you. They dont respond to emails and frankly, they dont care. This is the worst service Ive ever received all my life for all the things that Ive ordered. I do not recommend Homary to anyone.

DUPRÃ N. 2025.01.19

TABLE BASSE 3 EN 1 J'ai longtemps hésité avant de faire cet achat doutant de l'expérience que j'allais avoir. Mais j'ai été agréablement surprise par la qualité de l'envoi, et du produit. Bien que ce ne soit pas un montage et des finitions Suédoises (!), le process de montage est très bien expliqué via la vidéo. Je suis ravie de la table qui est très fonctionnelle. Le service client a toujours été très réactif, et a su m'apporter 2 solutions, dont l'une que j'ai accepté, par rapport à un problème de qualité sur les assises, et le plateau de table. Je recommande Homary.

Reply from Homary 2025.01.19

Merci d'avoir pris votre temps prÃ©cieux pour laisser votre avis et d'avoir reconnu notre formidable Ã©quipe, client, et nous pouvons qualifier votre avis d'exquis!

Merci non seulement de nous avoir confiÃ© votre sÃ©jour, mais aussi d'avoir pris le temps de faire part de votre expÃ©rience aux autres.

Nous avons hÃ¢te de vous accueillir Ã nouveau bientÃ´t!

Whatsapp: +1-909-808-9057
Envoyez-nous un e-mail: service@homary.com
Appelez-nous: +1-888-603-9888 / +44-808-175-1919 (numÃ©ro gratuit aux Ãtats-Unis et au Royaume-Uni)

Denise A. 2025.01.19

Thank you Morgan Morgan answered my questions in 2 minutes flat. Great experience.

Reply from Homary 2025.01.19

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsappï¼+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Przemyslaw K. 2025.01.19

. Good communication and it was quick and everything was done right

Reply from Homary 2025.01.19

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsappï¼+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Accounts P. 2025.01.18

Tax exempt account Morgan was very helpful in getting us information to set our business account up for tax exempt status.

Reply from Homary 2025.01.18

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsappï¼+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Galinw I. 2025.01.18

I feel lucky finding that website That website offers goods you hard ever find out anywhere else - modern and beautiful. I absolutely love the things I purchased. Lightenings, mirrors, decoration, some piases of furniture /all looks elegant and modern.I received many complements about. Customer service is very good and respond promtly for any request. I highly recommend that website.

Reply from Homary 2025.01.18

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsappï¼+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Kasim T 2025.01.16

I got the product withe damage. The guy was very professional and helped me to figure out the problem

Anissa T. 2025.01.14

Very friendly Very helpful and quick to respond and friendly to chat to

Reply from Homary 2025.01.14

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsappï¼+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Eva G 2025.01.12

I purchased a media cabinet which I really liked and I was shocked to find the delivery time was 5 months away but after speaking with customer service I was told that it'll arrive in a month and a half so I placed the order. I must mention that if a business has it so hard to replace an item then they NEED to require signature upon delivery. I finally found the package which was delivered to the neighbors and struggled immensely to even move it as it was extremely heavy! This should have arrived in two manageable packages. Then I came to assemble it and the instructions were the worst which I had seen in a long time! I eventually managed to figure it out, the only reason I purchased this cabinet was because of the images that showcase 4 large drawers and a product **** says that it comes with "Ample storage", the cabinet has space but they have made 4 small drawers which only take up half the space!!! I'd like to mention that whenever I called, their customer service representatives were always amazingly polite and kind but the resolutions were a disaster asking you to take the entire cabinet that is difficult to assemble apart so you could send them aerial shot of the parts laid out! All in all, it was a stressful experience and exhausting to purchase from this store and I purchase a lot from many brands due to the nature of my job.

Brenda Y. 2025.01.12

Great rep Helpful and friendly. The info wasn't available and Morgan connected me easily with the people who could help further.

Reply from Homary 2025.01.12

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsappï¼+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Lisa V. 2025.01.10

Morgan Morgan was helpful chatting with me and solved my issue. Quick in response and kind.

Reply from Homary 2025.01.10

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsappï¼+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Jill W. 2025.01.10

For Morgan I needed to cancel my order and get a refund of order I just made. Morgan was very helpful on live chat. They helped initiate the chancellation and refund work order promptly. Very professional.

Reply from Homary 2025.01.10

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsappï¼+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

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