Homary

www.homary.com

Homary Reviews

Good rating
4.0
6521 reviews Verified
Homary
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Reviews ( 3297 ) 4.0

Ramesh B.
Ramesh B.
2024.05.23
Verified
Morgan -- a caring customer service guy Morgan was very understanding in listening to my issues. He came up with several creative solutions to solve my issue. He was very courteous and responsive.
Reply from Homary 2024.05.13
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer. Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Homary social engagement team:) Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Radhika D.
Radhika D.
2024.05.23
Verified
Speedy Very polite and helpful agent working on replacing missing parts
Reply from Homary 2024.05.13
Many thanks for taking the time to leave us a 5-star rating – it's much appreciated! We will share this with the store team to let them know how we are doing. If there's anything we can do to improve our offering, please let us know! Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Sebastian K.
Sebastian K.
2024.05.22
Verified
Great products and exceptional customer service Having Lost my Mom right before Mother's Day I inadvertently ordered an incorrect product. Jenny In customer Service was truly helpful in helping me fix my error. Their customer service is as wonderful as the products they sell
Reply from Homary 2024.05.13
It warms our hearts to hear such amazing feedback, Customer. Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Homary social engagement team:) Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Magali M.
Magali M.
2024.05.22
Verified
Stylish furniture I bought two coffee table, sofa, dining table and chairs. Very satisfied with everything. Great quality and design!
Reply from Homary 2024.05.13
Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team. The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us. Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future. Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Hossein G.
Hossein G.
2024.05.22
Verified
Rhythm customer service Very helpful and found a resolution for product issue very smoothly.
Reply from Homary 2024.05.13
It warms our hearts to hear such amazing feedback, Customer. Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Rhythm is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Homary social engagement team:) Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Sowmya M.
Sowmya M.
2024.05.22
Verified
Returns made easy Had to cancel an order bcos of the long wait times for the delivery and the rep was helpful in cancelling the order.
Reply from Homary 2024.05.12
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite! Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience. We look forward to welcoming you back again soon! Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
terry H.
terry H.
2024.05.21
Verified
A great cusomter service with MARK It's really hard to believe that I can meet a company in the United States that handles customer complaints so professionally and quickly. I will recommend it to my friends.
Reply from Homary 2024.05.12
It warms our hearts to hear such amazing feedback, Customer. Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Mark is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Homary social engagement team:) Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Arvind P.
Arvind P.
2024.05.20
Verified
Awesome customer service experience I had an issue while ordering a coupon somehow didn't apply. Queenie helped me an very efficiently filed a refund request. Also immediately helped me in getting my shipment delayed. I need this as I was not ready to receive the shipment yet. Very prompt, courteous, helpful and efficient. Thank you!
Reply from Homary 2024.05.12
It warms our hearts to hear such amazing feedback, Customer. Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Queenie is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Homary social engagement team:) Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
HAMID ALI K.
HAMID ALI K.
2024.05.19
Verified
Hans great help Thanks Hans for quick,efficient and expert in the field.Thanks lot for help
Reply from Homary 2024.05.12
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer. Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Hans is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Homary social engagement team:) Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Yulia C.
Yulia C.
2024.05.19
Verified
Amazing We have been buying from homary for the last 4 years. They have been absolutely great to work with. We have probably spent over 30k with these guys for all our remodels and furnishing our homes. The customer service is excellent and the products are excellent.
Reply from Homary 2024.05.12
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite! Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience. We look forward to welcoming you back again soon! Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Misbah K.
Misbah K.
2024.05.19
Verified
Jackson's efficiency Jackson was great with my order. Very polite and listened to our demand. Will always shop here. This was my first time with Homary but not the last. Very professional and understanding. Thanku Jackson and Homary for having such people
Reply from Homary 2024.05.12
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer. Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jackson is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Homary social engagement team:) Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Patricia B.
Patricia B.
2024.05.19
Verified
Responsive Customer Service Succinctly, I had a concern about an order, and although there were steps to resolution, I was informed of status along the way and treated with respect. I am looking forward to finalizing this process but am very happy so far.
Reply from Homary 2024.05.12
Many thanks for taking the time to leave us a 5-star rating – it's much appreciated! We will share this with the store team to let them know how we are doing. If there's anything we can do to improve our offering, please let us know! Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Niranjan S.
Niranjan S.
2024.05.19
Verified
Replacemnt Super efficient replacement. Great chat service. Very easy process.
Reply from Homary 2024.05.12
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite! Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience. We look forward to welcoming you back again soon! Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Karina S.
Karina S.
2024.05.19
Verified
Great customer service I had questions about a product before I bought it. Customer service has been amazing. They follow up and answer all your questions in less than 24 hrs. I'm impressed
Reply from Homary 2024.05.12
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite! Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience. We look forward to welcoming you back again soon! Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Susan B.
Susan B.
2024.05.18
Verified
Excellent customer service I placed an order for a toilet from Homary and neglected to add the extended protection plan. I contacted customer service and communicated with Jenny. She was very helpful and pleasant, she was able to correct the problem very quickly. Very satisfied customer.
Reply from Homary 2024.05.12
It warms our hearts to hear such amazing feedback, Customer. Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Homary social engagement team:) Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
robert A.
robert A.
2024.05.18
Verified
Not working properly There was a problem, he provided a solution quickly and saved me returning it. Love the clock thanks
Reply from Homary 2024.05.11
Many thanks for taking the time to leave us a 5-star rating – it's much appreciated! We will share this with the store team to let them know how we are doing. If there's anything we can do to improve our offering, please let us know! Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Fahim Q.
Fahim Q.
2024.05.07
Verified
Great products and customer service I have bought dining table, dining chairs, and sideboard from Homary and they are absolutely beautiful. The quality of the products is also really good. I contacted customer service to resolve some issues and they were very prompt and helpful and sorting it out for me. Really happy with their service
Reply from Homary 2024.04.28
Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team. The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us. Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future. Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Gayle S.
Gayle S.
2024.05.07
Verified
Awesome side table Love This dog side table! Great quality, and fun conversation piece.
Reply from Homary 2024.04.29
Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team. The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us. Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future. Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Jane D.
Jane D.
2024.05.07
Verified
Good Experience. Homary is fantastic. There was a mix up with the shipping company where they lost our package. Abby from Homer proactively reached out to let us know they were tracking it down. After a couple days, Abby reached out again to say the courier lost the package and would replace the item. Luckily we did receive the package, though the courier had no tracking information to show it. Abby and the rest of the Homary team are wonderful, not to mention the amazingly high quality products they sell. I recommend using Homary for any home goods.
Reply from Homary 2024.04.28
Many thanks for taking the time to leave us a 5-star rating – it's much appreciated! We will share this with the store team to let them know how we are doing. If there's anything we can do to improve our offering, please let us know! Whatsapp:+1-909-808-9057 Email us: service@homary.com Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
jaybee8103
jaybee8103
2024.03.21
Verified
Honarable Company I received a wrong toilet from Homary and it was slightly damaged. Their customer service team reached out to me immediately and in good faith they resolve the issue by giving me full refund. I was glad that this company was willing to work with me to resolve this issue. I will definately use them again!
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Reply from Homary 2024.03.28
Thank you for taking your precious time to leave your review, Customer. We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies. We will start an investigation on your case, and a proper solution will surely be provided to you, since you are our priority, and we would like to make you satisfied and receive a good customer service. Homary social engagement team.