Golden state smiles Reviews

Alison Yu 2026.10.30

     

I booked a routine cleaning. I was told I needed a $75 out-of-pocket irrigation treatment for gum inflammation, and that the cleaning would not be performed without it. I declined and left. A second opinion at another office confirmed the irrigation was not necessary. Denying a patient the basic, standard cleaning they booked unless they pay extra is unacceptable. A routine cleaning is preventive care, and it should not be withheld unless a patient agrees to pay for additional services that are unneeded or unwanted. Patients deserve to be informed of their options and allowed to decide for themselves, not handed an ultimatum. I will not return.

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Yuleni Vazquez 2026.10.30

     

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Yeiko López 2026.10.29

     

Vien re vien

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Bri L 2026.10.13

     

Jessica and Dr. Singh were amazing! They took care of my husband and made him feel super comfortable!

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Reply from Golden state smiles 2026.10.14

Hi Bri, your thoughtful review made our day! Thank you so much.

Paula ROBLOX 2026.10.08

     

Gaby es una persona demasiado amable. Le gusta hacer su trabajo,muy paciente,me encantó su atención.

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Reply from Golden state smiles 2026.10.08

Thank you so much, Paula. It’s wonderful to hear your positive thoughts!

Gloria Setzer-Hughes 2026.10.07

     

Golden Gate Smiles is the BEST dental clinic that I’ve experienced in my life!! The staff is professional, courteous, and make it a point to know you personally. Upon arrival they address you by your name!! I don’t know any business that I’ve been into on a daily basis or not that has done that! The clinic is immaculate and the service is exceptional. Make Golden Gate Smiles your choice for exceptional dental care!!!

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Reply from Golden state smiles 2026.10.08

Thank you so much, Gloria. It’s wonderful to hear your positive thoughts!

karim rahimzai 2026.09.25

     

I had a tooth extraction here yesterday, and unfortunately, I was not satisfied with my experience. During the procedure, I felt that my tongue/lip and another tooth were injured. I have also had significant bleeding since the extraction, which is very concerning. I expected more careful treatment and better communication about who was performing the procedure. I hope the office takes this seriously and improves the care provided to patients.

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Eric Zunun Rodriguez 2026.09.24

     

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Reply from Golden state smiles 2026.09.24

Thank you for taking the time to rate us.

Krishan Sharma 2026.09.16

     

Cannot reach them, just transferred to a AI agent. When we request to get transferred to a live agent, the AI bot says it cannot do that. We have been calling multiple times. The AI says the manager will call back but never does.

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Jennifer Heredia 2026.09.12

     

I have been terrified of going to the dentist for years because of a bad experience but the dentist here is awesome! I had a lot of cavities and scared about having them filled but thankfully she is friendly and reassuring and the experience was pain free! Highly recommend this place!!

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Reply from Golden state smiles 2026.09.14

Hi Jennifer, we appreciate your positive feedback. It means a lot to us!

Valentin Sanchez 2026.09.01

     

Hace muy bien trabajo,siempre es muy cuidadosa me encanta su trabajo siempre me tiene con la boca abierta!!! Gaby me encanta tu sonrisa :)

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Reply from Golden state smiles 2026.07.31

Muchas gracias, Valentin. ¡Es maravilloso escuchar tus comentarios positivos!

Byron Swain 2026.08.26

     

I like how thorough and diligent the staff are. They helped me set everything up to use my Medi-Cal benefits. Jamie took excellent care of me.

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Reply from Golden state smiles 2026.08.27

Hi Byron, we appreciate your positive feedback. It means a lot to us!

Mary Gerane 2026.08.21

     

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Reply from Golden state smiles 2026.08.27

Hi Mary, we regret to hear about your experience and would like to learn more. Please contact us at (925) 827-2798 so we can address this personally

Melissa Lilly 2026.08.20

     

Over the past 2 years I’ve developed very sensitive teeth so I was worried about the dentist being too rough with me. Turns out today’s appointment was a surprisingly wonderful experience. Karina at the front desk was genuinely friendly & very polite. I had a few questions in which she was very patient. Jamie (who was the assistant) was very kind & shared important dental health education that would help me with sensitivity. I would definitely like to request her if possible for the next time I come in. The dr was understanding & was as gentle as she possibly could be. She took her time to explain the process. This visit had to be the best visit I’ve had in a long time.

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Reply from Golden state smiles 2026.08.20

Hi Melissa, we appreciate your positive feedback. It means a lot to us!

nataly gonzalez 2026.08.17

     

Es el peor lugar en concord no lo recomiendo estuve 3 horas esperando para cirugía de mi hija y al final cancelaron la cita Cuando uno deja de trabajar es muy mal servicio

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Reply from Golden state smiles 2026.08.20

Hola, Nataly, lamentamos mucho tu opinión y nos gustaría conocer más al respecto. Por favor, contáctanos en (925) 827-2798 para atender esto de manera personal.

Mayesca Diaz 2026.08.16

     

Fue una atención super bien muy amable Jessica yDRsingh

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Reply from Golden state smiles 2026.08.17

Hola, Mayesca, agradecemos mucho tus comentarios positivos. ¡Significan mucho para nosotros!

King Matu 2026.08.13

     

Amazing place to go, had my wisdom teeth removed and it was such a good process. I had bad experiences else where but GSS answered all of my questions! Jesus and Jessica caught an issue with insurance and made sure it was sorted before anything was set in stone and helped me so much! Glad I did my wisdom teeth extraction here and will continue here as my general!

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Reply from Golden state smiles 2026.08.14

Hi King, we’re grateful for your kind review. Your feedback brightens our day!

Jennifer Martyn 2026.08.11

     

I’m very disappointed with the lack of communication from Golden State Smiles. I initially called about a week and a half ago to get pricing information for both my son and myself. I submitted all of the documents they requested, including the referral required by my insurance, and was told I would receive a call back regarding pricing. After not hearing from anyone, I called again yesterday. The woman I spoke with assured me that she would make sure someone called me back by the end of the day. Unfortunately, I never received a call. I tried calling again today and now I’m not getting an answer. At this point, it has been almost two weeks of me trying to simply get pricing after providing everything they asked for. I find the lack of follow-through and communication extremely unprofessional. It’s honestly making me reconsider whether I feel comfortable trusting this office with dental care for either myself or my son.

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Reply from Golden state smiles 2026.08.12

Hi Jennifer, we regret to hear about your experience and would like to learn more. Please contact us at (925) 827 - 2798 so we can address this personally

Jakobe H 2026.08.11

     

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Reply from Golden state smiles 2026.08.12

Thank you for your feedback, Jakobe!

Bushra Afzali 2026.08.06

     

I had a very disappointing experience with Golden State Smiles in San Leandro and Dr. Dharaben Munjpara. I had a dental crown done here, but the crown was made too large and the color was noticeably darker than my other teeth. When the crown was initially placed, my mouth was still numb from the anesthesia, so I could not properly feel how large and uncomfortable it was at that moment. After the numbness wore off, I realized that the crown did not feel right. I contacted the office and went back the next day to explain my concerns about both the size and the color. Unfortunately, I was very disappointed with how my concerns were handled. I felt that the response was rude and dismissive. I was told that because I had signed a form, if I was unhappy with the crown, I would have to pay again to have the color changed and the crown made smaller. I do not believe a patient should have to simply accept a crown that they feel is too large and noticeably different in color without their concerns being taken seriously. I trusted this office to provide professional dental work, and I am extremely disappointed with both the result and the way my concerns were handled afterward. This review reflects my personal experience.

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Reply from Golden state smiles 2026.08.07

Hi Bushra, we regret to hear about your experience and would like to learn more. Please contact us at (510) 351-6820 so we can address this personally