Austen was awesome! we call GATE TECH for all of our Gate needs and their have amazing customer service. I have NEVER had an issue, their reps/techs are professional and efficient. Austen, THANK YOU for the awesome tutorial and service!
Martha, thank you for continuing to trust Gate Tech with your gate needs! We’re glad Austen provided the professional service and helpful tutorial you’ve come to expect from our team. We truly appreciate your business and your wonderful review!
Amy Johnston2026.08.28
The quickest and most efficient gate company out there! Austin was our technician and was friendly, informative and worked hard to get our issues resolved quickly! 5 stars! ⭐ ⭐ ⭐ ⭐ ⭐
Amy, thank you for the fantastic review! We’re glad our technician was friendly, informative, and worked hard to resolve your gate issues quickly. We truly appreciate your business and your five-star recommendation!
Zachary Semaskvich2026.08.26
My gate stopped working and Austin diagnosed the problem quickly. Came back the next day with the parts, reprogramed the remotes and keypad and aquick tutorial how to do the remotes. Friendly, fast and knowledgable. Highly recommend.
Zachary, thank you for the great review and recommendation! We’re glad our technician was able to diagnose the issue quickly, return with the necessary parts, and get your gate, remotes, and keypad working properly. We also appreciate you recognizing his friendly service and taking the time to share your experience.
Frank, we’re sorry to hear you felt our pricing was too high or that your interactions with our team were rude. That is not the experience we want anyone to have. However, we have been unable to identify any customer or service record under your name, and no details were provided that would allow us to review what occurred. Please contact our office at 813-752-9242 with the service address, invoice number, or name under which the work was scheduled so we can investigate and respond appropriately.
We're glad to hear Eric took great care of you. He takes pride in providing quality service and we're happy he was able to deliver a great experience.
We truly appreciate your business and your feedback. Thanks for choosing Gate Tech, we're here whenever you need us!
Gabrielle O'Toole2026.07.22
Gate Tech has been professional and has provided top notch service when needed. Cooper serviced our system yesterday and he was wonderful. He is hard working and found out what issues our system was having and resolved them quickly. I would highly recommend Gate Tech and Cooper.
Thank you, Gabrielle, for taking the time to leave us such a wonderful review!
It was a pleasure working with you during the building conversion, and we truly appreciate the trust you've placed in Gate Tech throughout the project.
We're especially glad to hear that Cooper provided the level of service we strive for. He's a hardworking member of our team, and we're happy he was able to quickly identify the issues with your gate system and get everything resolved.
We'll be sure to pass your kind words along to Cooper. Thank you again for your recommendation and for choosing Gate Tech. We look forward to being here whenever you need us in the future!
Michael Gonzalez2026.07.08
Austin took care of installing a control box out an association that we manage and did a great job. He was an A+ communicator and got the job done in time.
Overall, Gate Tech has been solid to work with and I'd recommend them to community managers who need a gate service vendor.
Thank you, Michael! We appreciate you taking the time to share your experience. Austin takes a lot of pride in keeping our customers informed and completing projects efficiently, and we're happy to hear he delivered. Thank you for trusting Gate Tech with your community, and we appreciate your recommendation to other property managers and associations. We look forward to working with you again.
Kevin Miller2026.06.20
We had lightning strike that fried our gate circuit board. Austin came out, was very helpful. Communicated with me about issues and tried to illuminate the issue from ever happening again. Highly recommended very fast and efficient.
Kevin, thank you for taking the time to leave a review. We're sorry to hear about the lightning strike, but we're glad Austin was able to help get things back up and running. We take pride in not only fixing the immediate problem but also helping our customers understand what happened and exploring ways to help prevent future issues. We appreciate your recommendation and are grateful for the opportunity to serve you
Trish Cazzell2026.06.18
Eric was great very pleasant and a pleasure to work with. We will use him again.
Trish, thank you for the wonderful review! We're glad Eric was able to help and make the experience a positive one. Providing friendly, professional service is something we take pride in, and we'll be sure to pass your kind words along to him. We appreciate your trust in Gate Tech and look forward to helping you again whenever you need us!
Sue Roberts2026.06.09
We have used Gate Tech for our electronic gates for many years. They have always been courteous, prompt and professional when servicing our account. I would highly recommend them to anyone looking for service with electronic or commercial gate openers.
Sue, thank you for being a valued customer for so many years. It's always our goal to provide reliable service and make every interaction a positive one, so we're grateful to hear that's been your experience. We appreciate your trust in our team and your recommendation, it means a great deal to all of us at Gate Tech!
Kirby Soar2026.06.09
These people are great for service. I have been using them for over 30 years. Austin was the last person to help me and he went over and above to get my gate working again
Kirby, thank you for your loyalty and support over the years. It means a lot to us that you've trusted Gate Tech for more than 30 years. We're especially glad Austin was able to get your gate back up and running and provide the level of service we strive for every day. We truly appreciate your kind words and look forward to continuing to serve you for many years to come!
harout keshishian2026.05.11
On time very professional we had nothing but great experience
Harout, Thanks for the review we appreciate the opportunity to work with you and the rest of your community!
Dianne Wade2026.05.06
Highly recommend Gate Tec. We needed a new gate and operator. They had great prices and the guys working there are amazing. They rebuilt our gate frame, added an operator, antenna for the remotes and we have wifi access. Their whole crew from the office to field were awesome.
Dianne, thank you for the great review and recommendation! We’re happy we could help get everything updated and working smoothly for you. It means a lot to hear that you had a positive experience with everyone on our team, from the office staff to the installers and technicians in the field. We truly appreciate your support and are here anytime you need us in the future!
Dorothy Wieber2026.04.08
We have tech gate since 2016. We had an issue with our gate to the courtyard and they were able to fix the problem quickly. We are so happy with their expertise and we will call them in the future.....
Dorothy, thank you so much for your kind words and for trusting Gate Tech since 2016! We’re really glad we could get the courtyard gate issue taken care of quickly for you. Customers like you are the reason we love what we do, and we truly appreciate the opportunity to continue serving you over the years. We’ll be here anytime you need us!
Tracy Gosnell2026.03.12
As a storage facility manager, having gates that work properly isn’t just convenient — it’s absolutely essential. I’ve relied on Gate Tech for the past 8 years and they have never let me down. Their service has always been dependable, professional, and quick when it matters most.
Austin came out today to service my gates and did a fantastic job. He mentioned he’s been with Gate Tech for about 7 months, wow, what a great addition to their already wonderful team. He was friendly, knowledgeable, and made sure everything was running perfectly before he left.
It’s hard to find companies you can truly count on year after year, but Gate Tech has proven to be one of them. Highly recommend!
Thank you for the kind words and for trusting Gate Tech with your facility for the past 8 years. We understand how critical reliable gate systems are for storage facilities, and it means a lot to hear that our team has consistently delivered the dependable service you need.
We’re especially glad to hear that Austin took great care of you. He’s been a great addition to the team, and we’ll be sure to pass along your feedback to him. Our technicians take pride in making sure everything is working properly before they leave a site, and it’s great to know that showed during your service visit.
We truly appreciate your continued trust and recommendation, and we look forward to supporting you for many more years to come.
Landon2025.12.18
Gate Tech has some of the worst customer service I’ve ever dealt with. Communication was poor from the start, follow-ups were slow or nonexistent, and getting clear answers felt like pulling teeth. When issues came up, there was no urgency, accountability, or effort to resolve them in a timely or professional manner.
For a company that provides a service people rely on, the lack of responsiveness and professionalism is unacceptable. I would not recommend Gate Tech to anyone looking for reliable service or customer support. Save yourself the frustration and look elsewhere.
Landon, We’re sorry to hear that your experience with us did not meet expectations. Clear communication and responsiveness are things we take seriously, and I apologize if you felt let down in those areas.
We work with many communities and property managers where issues can involve multiple parties, systems, and vendors, which can sometimes affect timelines and communication. That said, we are always working to improve how we communicate and follow up, and feedback like this is taken seriously.
I did review our records and are not able to find any recent service calls or work performed for someone named Landon within the past several months, so unfortunately I am not able to reach out directly.
We take feedback seriously and would welcome the opportunity to look into this further. Please reach out to our office directly so we can review the details and address any concerns appropriately. Our goal is always to provide reliable systems and professional support, and we regret that this was not your impression.
Thank you for taking the time to share your feedback.
Colin Hopkins2025.11.22
Austen from Gate Tech Inc. came out today and worked on my gate that I had stopped using for over a year. He was very knowledgeable and honest. He let me know what it was going to cost if he had to replace different components. Then he started working on it and got it working for a lot less than I thought it would be. And it now works great.
Thank you for taking the time to share your experience. We’re glad to hear Austen was able to get your gate back up and running and that he was clear and upfront about the possible costs along the way. We take a lot of pride in our technicians being knowledgeable, honest, and focused on finding the most practical solution rather than replacing parts unnecessarily.
We appreciate the opportunity to help, and thank you again for choosing Gate Tech.
Eagle Pointe HOA2025.11.03
We had Gate Tech out today to troubleshoot our community entrance keyboard. Gate Tech responded quickly by sending a tech and Austin the individual they sent quickly resolved the issue. He was very professional and communicated in detail the issue he found and his recommendations to solution. For our HOA it’s nice to know that if we have a problem there is a Company we can call that will quickly diagnose and repair our gate. Today’s experience just reinforced previous positive experiences I have had with two of their other techs Nathan and Eric. These gentleman are top notch also.
Thank you for the kind review. We are glad we were able to respond quickly and get the issue resolved. We take pride in explaining what we find and offering practical recommendations, and we appreciate you letting us know that Austen was able to provide a great experience.
Our goal is to be a dependable partner for our communities, especially when something unexpected comes up. Thank you for trusting Gate Tech, and we’re always here when you need us.
Pablo Torres2025.09.05
Eric was very Helpful & Explained what the issue was.. Prompt & Polite..
Johnny, sorry to hear about your experience. Thank you for bringing this to our attention. We take all feedback seriously and this is not the level of service we aim to provide.
Unfortunately, I was not able to locate your name or service record in our systems based on this review. If you could contact us directly by calling or texting our office at 813–752–9242. We would appreciate the opportunity to speak with you directly about this and make it right.
Nathan Pelham - VP - Gate Tech Inc
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