EVB Towing .Recovery .Transport .Incident Management Reviews

TECHNICIAN PERFORMED ABOVE AND BEYOND, TO SERVICE MY IMMEDIATE CONCERN!!

KUDOS TO MR. ALEXANDER, AND HIS PROFESSIONALISM & ATTENTION TO DETAIL!!

EXCELLENT EXECUTION ACROSS THE BOARD!, IN A TIMELY MANNER!

FURTHERMORE:
THERE IS NO SUCH THING AS A TIMELY EMERGENCY. HOWEVER, IF TOWING & RECOVERY IS A NECESSITY I WOULD NOT OVERLOOK EVB!!
PLEASANTLY SURPRISED!!!!!

P

Fast service and the driver was very professional and friendly

Jeff B was a great worker and friendly driver great experience

One of my drivers was prepping a load for transport and broke his socket and he asked one of EVB's drivers who was in the same lot for help and he was happy to loan his tools to him to help!! From one Tower to another Thank You for all your help!! Hopefully one day we can repay the favor!! Thanks Again!!

Extremely helpful. Thank you!

Ive never spoken to a manager so entitled and rude. I got into a serious car accident about a week ago and was curious if EVB would like the buy the car. I contacted them and the lady I spoke too asked if I wanted to be transferred to get more information. I said yes very gratefully because I am curious on what needs to be done. I am 18 years old living on my own paying rent with one vehicle. I have lost my job to this situation all because the insured person ran and to be treated like this left crying is absolutely unacceptable.

Thank God for Rob!

Everyone was so helpful in getting me assistance asap, and in coordinating with triple a. Rob even talked on the phone with my parents to coordinate the towing, and was a comforting presence when I was rattled up. Cannot recommend these guys enough!

Incredibly helpful and kind in my time of need. Jeff B was both knowledgeable and compassionate. Thank you for your service.

Jeff B. Was awesome!! we got in an accident and he was cool and very nice. cracked a few jokes in the tow truck… tried to make light of the situation! overall very happy with him!

Joel B was the driver who responded to the call when my car overheated on the Pennsylvania Turnpike. He was so kind and helpful! He carried on a nice conversation along the ride and took me to my mechanics. Should I need service again I would welcome a tow from Joel again!!!

Joe C arrived within 10 minutes of my call on the Turnpike. Very polite and professional. Highly recommend

I recently had the pleasure of experiencing truly exceptional service from Mike at EVB Towing, and I must say it was a standout experience that far exceeded my expectations. My truck's rear tire went flat, leaving me stranded and in need of immediate assistance. Mike not only responded promptly but also demonstrated a level of professionalism and dedication that is rare in today's service industry.
From the moment he arrived, Mike took charge with a calm and reassuring demeanor. He assessed the situation quickly and realized that my commercial vehicle required specialized care. Unlike AAA, which does not handle commercial vehicles for towing or tire changes, EVB provided comprehensive support tailored to my needs.
Mike waited patiently with me until further assistance arrived, ensuring I was safe throughout the process. He efficiently arranged for a flatbed tow truck to transport my vehicle securely to a repair facility—a crucial step given the size and type of vehicle involved.
What truly impressed me was his proactive approach to solving every aspect of my predicament. Not only did he call a 24-hour tire company to ensure timely repairs but also drove me to a nearby hotel so I could stay overnight while waiting for the work to be completed. This level of personal care is uncommon in most towing services.
Mike's commitment to customer satisfaction is evident in every detail he attended to during our interaction. His willingness to go above and beyond what one might expect from any service provider left an indelible mark on my experience with EVB Towing.
In summary, if you find yourself facing similar challenges with your vehicle—especially if it's commercial—EVB Towing should be your first call without hesitation. Their ability to handle complex situations coupled with their genuine concern for customer well-being makes them an invaluable resource on the road.

Rating
: 5/5 Stars

Recommendation
: Absolutely recommend EVB Towing for anyone needing reliable towing services, especially those requiring specialized handling like commercial vehicles.
Thank you again, Mike! Your dedication has earned you lifelong customers!

I broke down on the turnpike and figured on a long wait in the cold. Joe C was there in about 15 minutes. Polite and friendly, he had me hooked up on his tilt-lift in no time and brought my vehicle to my mechanic about 30 miles away. Cost was about half of what I expected it do be. Very nice guy and a total professional.

Thanks Sam and the team for getting me off the PA pike!! These guys are professional and transparent. 10 out of 10 recommend!!

Professional prompt Service. My husband and son were out on a day trip and got stranded ( hours away from home). Thank you .

I broke down last week in a company water truck on a Friday at 2:30 on 422 eastbound near Limerick. My foreman put the call in and John from EVB was there within 30 minutes. He had the truck hooked up, driveshaft off, everything strapped, chained and secured within 15-20 minutes and it was pouring rain. He was a really nice guy and extremely professional and courteous. I would highly recommend anyone out there in need of a tow that you should definitely use EVB. Breaking down is always a total nightmare but these guys came through big time.

Joe was right on the problem that I had within 15 minutes !

Joe was fantastic and made the experience so much better than expected. He was truly a gem and worked well to jump start my car so that I could get to work on time! Thank you so much !!