Eternal Paws Pet Crematorium Reviews

Ryan Wilde 2025.12.17

     

I've been meaning to write this review for two years. Anita and the team made saying goodbye to Daisy as comfortable and peaceful for her as possible. She was able to go to sleep while lay in one of her favourite spots in the living room surrounded by the family. I'm eternally grateful.

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Andrew Walsh 2025.12.11

     

We cannot thank the team at Eternal Paws in Lymm enough for their genuine warmth and compassion during such a difficult time. The decision to help our beloved Maisey pass over to Rainbow Bridge was heartbreaking, but bringing her to Eternal Paws was absolutely the right choice. They handled everything with such dignity and care, providing a comfortable and serene setting.

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Sara Titchen 2025.12.11

     

Thankyou so much We had to make the heartbreaking decision to put our gorgeous boy outve pain and we knew we didn’t want him left on a cold slab at the vets he was worth more than that. We were introduced to Eternal Paws through our vet and we’re so grateful for all they did for our boy. In what was the worse moment of our lives, Anita came to our home and was so calming, compassionate and empathetic towards us and our boy. She talked us through everything and made sure our boy was as comfortable as could be. All the extra little touches we also got with his own crystal, the nose and paw prints and the little keepsakes were so touching. Also picking our boy up the following day felt so special with his own private room n felt like he had his own little service just for him. We couldn’t have asked for anything more and we thank all the staff for your lovely comments about our boy and for making such a difficult time that little bit easier for us. We would highly recommend to anyone. Reggie’s mum & dad 🐾

Date of experience: 09 December, 2025

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Della Duffy 2025.12.01

     

Thank you 💙 I want to express the deepest and most heartfelt thank you to Anita and the entire team at Eternal Paws for the way you cared for our beautiful boy. Your kindness, compassion, and gentleness meant more to us than words can ever say. You held him with such love, dignity, and respect, and knowing he was in your hands brought us so much comfort during the hardest moment of our lives. Thank you, from the bottom of our hearts, for everything you did for our precious baby. It brings us a little peace to imagine him safely over the rainbow bridge 🌈💙💙💙 xxxxxx

Date of experience: 29 November, 2025

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Mike Lathwood 2025.11.27

     

Sadly we had to help our beautiful cairn terrier Tilly across rainbow bridge on the 5th September 25 after nearly 17 years of love and affection. Thank you to Anita and the team at Eternal Paws who made such a sad occasion for us all so dignified and peaceful.

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Gilly Doyle 2025.10.17

     

Raffy's peaceful passing. My dog had always had hip & elbow dysplasia. Many operations to help fix his problems, but ultimately arthritis got the better of him and at 13 he succumbed and lost use of all his legs. We woke one morning and he couldn't stand. His legs had been giving way for the previous few months and the vet felt his spinal may have also degraded. I wanted a serene, peaceful environment for him to pass over. I found Eternal Paws online and it looked beautiful. What I can't express enough is the peacefulness of this beautiful place. But even more importantly the love, compassion, care and professionalism shown by Anita, Jayne & Mel. Raffy peacefully passed to spirit and went into his forever sleep in the most beautiful peaceful, serene space, the Angel garden. He loved to be outdoors, it felt fitting. It was beautiful, safe, quiet, just the sound of birdsong and peace. No noise, no one else there, no rush, we were given as much time as we needed to say goodbye to my beloved boy. I knew after having a cold, rushed experience 5 years earlier putting my cat to sleep at a local vet that I couldn't put my little boy spaniel through that. I searched everywhere wanting to find a more holistic, serene passing for him. The women at Eternal Paws just 'Get it'. They are all pet lovers, so understand how much our furry companions mean to us, that they are family members. What Anita has created at the final resting home is honestly a profound and beautiful end of life service. The only other places I have seen such respect shown to animals is in the temples of Tibet. I felt their warmth and compassion from beginning to end. It was faultless. Anita helped me through such a difficult moment with calm and grace, I needed that to help me through his transition. She spoke so kindly and with such compassion, wisdom and experience. These kind women made what was one of the hardest days of my life, a peaceful, calm, love filled space for Raffy to pass to spirit. It was so calm, peaceful and tranquil, he slipped away with absolutely no resistance, he was just so at peace in their beautiful garden and surroundings, surrounded by love. And that was all I wished for him. I can't recommend them enough. They are the gold standard of palliative and end of life pet care. I will be recommending them to all my family and friends. From the bottom of my heart, I will never forget how beautiful his passing was. Thank you to all at Eternal Paws for the kindness and compassion you gave to Raffy. I knew I had left him in safe hands to return to ash, after I had left. And I can say with certainty only his remains came back to me, every screw, plate and hip replacement piece of metal he had in his little legs. Which actually moved me, they were a part of him. And your warmth when I returned to collect him will always be remembered. Jaynes warm hug. Thank you, each of you. x

Date of experience: 16 October, 2025

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Lesley Yates 2025.10.14

     

We have lost our beautiful, gentle, funny boy Henry. We are devastated and completely heartbroken. We took him to Eternal Paws to be cremated. We met Jane who took Henry and placed him in the crystal room where he lay with his own blanket. Lovely room, it was peaceful and calm. We collected his ashes today and brought him home. Both Jane and Mel are special people whose kindness and care has helped us so much xxx

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Jeff Young 2025.10.13

     

Letting our girl go It is difficult to find words that would do justice to the way I personally feel about Anita, Michelle and Jayne. We have k own for a while that we were losing our beautiful girl Florence but when the time came to make the call, the intensity of our grief was overwhelming. Anita and the team carried us through it with love, compassion and a deep level of empathic understanding. When Anita arrived all of our hearts missed a beat as we knew the time had come to let our pup go. Anita held our hands through the whole process and allowed us time and space to gently let Florence go. My pup left this world knowing she was loved and passed over with the dignity she deserved. The team at Eternal Paws looked after us from the moment we made the first call to bringing our girl back home. They are absolutely incredible and we could never thank them enough.

Date of experience: 09 October, 2025

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Gill Johnson 2025.10.11

     

What amazing service with care and love well what can I say... from the very first phone call to collecting Peggy's ashes the service we had from ALL the staff at Eternal Paws was superb. Jayne was the first person I spoke to and she treated me with utter empathy between my sobs. She gave me all the information I needed professionally. Peggy met Anita on Friday 3rd October and she treated our fur baby with such care and love as though she was her dog. Thank you Anita the lovely whispered words to Peggy as she went were beautiful.... Collected Peggy's ashes on Monday and was met by Mel. Again, she was lovely and empathetic she listened as I waffled on about our girl and was also very professional.... We can't thank you all enough for your companion and care xxx

Date of experience: 03 October, 2025

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Melanie 2025.10.08

     

Just incredible These people are just amazing, so professional yet so compassionate. Thank you from the bottom of our hearts for looking after our baby Stitch. We will be forever grateful for what you have done. Such wonderful staff.

Date of experience: 08 October, 2025

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Russell Whitby 2025.10.03

     

Had the most professional experience from these wonderful people, completely looking after our girl Zena, it’s was so nice seeing where our girl was being rested and then onto be cremated, we would highly recommend this caring business, get up the excellent work

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Rhiannon Adams 2025.09.13

     

Saying goodbye We knew our gorgeous little 17 year old bichon Millie was at the end of her beautiful life. Anita came to our home to give Millie the gentle send off she deserved. Anita was so calm with Millie, sat on the floor with her beside her bed and connected. Millie was relaxed around Anita. Everything was explained to us and the process that would take place with our beautiful little girl. Anita has a calm presence and reassuring. Millie had her sedation and gently went to sleep before the final injection. Such a peaceful moment. Our hearts are broken and we'll always miss our little Millie so much but it helps to know at the end of her life when she was struggling so much that there are beautiful human beings like Anita who will care and make saying goodbye a peaceful experience. Thank you, love Rhian and Colin

Date of experience: 12 September, 2025

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Pauline Burke 2025.09.11

     

I would give more than 5 stars to this amazing place. My little cat Abby was so at peace in the crystal room looked after by the wonderful Jayne, she was so kind and said all the right things. They are all wonderfully kind and spiritual and the resting place for a much loved pet could not be better . Thankyou Jayne for everything with much love from Pauline❤️ xxx

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Jenny 2025.09.03

     

The care, support and compassion shown towards us and our beloved George (Doberman) was exceptional from Anita she certainly has a gift. Our hearts are so broken, the house is so empty he was such a big personality. It lifted our hearts to see Anita care for him for his final sleep. We will never forget her caring kind spiritual energy. Thank you Anita. Jenny & Jan xx

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A A 2025.08.29

     

Thank you so much to Anita and all the staff for your help with Marley. Highly recommended your services to anybody.

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Hollie 2025.08.22

     

Maisie Anita looked after my mums border collie for a good few months and gave us that little bit longer with her to enjoy her life that little bit more and made her as comfortable as possible, when the time had come for my mums dog maisie to pass we have never ever experienced such a beautiful, dignified, passionate experience, the love and care Anita and the team have for people's beloved animals and family members made our experience truly unforgettable in a big positive way, we would never go anywhere else when we need this service again, we felt as a family is safe hands, Anita help maisie pass very peacefully, with dignity and respect, Anita will always have a special place in our hearts and I will never forget what Anita has done for my mum and I thank Anita from the bottom of my heart, you are a very special one of a kind women and we need more vets like Anita, thank you so much, hollie and Janet

Date of experience: 21 August, 2025

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Joanne Phillips 2025.08.12

     

Wow such a special place in my heart ❤️ My boy was truly honoured to have Mel and Anita guiding him over the rainbow bridge. Thank You for your support means the world 🌍 Truly amazing people and service second to none!

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Merceline Achieng 2025.08.06

     

Very good

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Jeantte 2025.08.04

     

Hubble Just want to say what a beautiful service, Anita was lovely and couldn't have been anyone else, we had to put our little angel Hubble to sleep and I am so glad I picked Eternal Paws, so spiritual, the best send off we could ask for, Thsnkuou Team your the best xx

Date of experience: 30 July, 2025

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Amanda Spence 2025.07.29

     

Buddy 28th July The care and compassion from the start of the experience to the end was exceptional Anita thank you for you’re caring nature and compassion towards Buddy as he was put to his final sleep you made an exceptionally hard experience more comfortable for myself and my daughter xx coming to pick him up and receiving his paw and nose prints and the lovely card and candle as well as the crystal was also a lovely gesture which I will treasure always xx Thank you Mandy and Hannah xx

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