Elite Elevators Reviews

Sunil 2025.12.01

     

Mis selling of product and refusal to give full refund refund I engaged with Elite Elevators in June 2025 to install their X300 model. I was quoted ₹15.5 lakh for G+2 and ₹17.5 lakh for G+3, and paid ₹50,000 to lock the price. Later, I was persuaded into paying ₹4.17 lakh for the X200 model under a “special scheme,” despite no brochures or technical details being shared. Soon after, I discovered that X200 is oil‑based and unsuitable for Delhi’s climate. I immediately refused X200 and requested to revert to X300, but was falsely told that X300 was discontinued. Later, the company’s own CRM admitted that X300 is still in production, proving misrepresentation and mis‑selling. Despite repeated requests for refund, Elite Elevators is now offering me only ₹1.37 lakh out of the ₹4.67 lakh paid — barely 25% of the total. This is unacceptable and amounts to deficiency in service, concealment of information, and harassment. I have already filed a complaint with the National Consumer Helpline (NCH) and will escalate to the Consumer Commission for full refund, interest, and compensation. Consumers deserve transparency and fairness. I urge others to be cautious when dealing with Elite Elevators. #ConsumerRights #EliteElevators #MisSelling #RefundAndCompensation

Date of experience: 01 December, 2025

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KH 2025.10.27

     

Worst Experience with The Elite Elevators The Elite Elevators will only pushed their potential customer to sign Sales Contract. In order to achieve their target, they will even offer "refundable deposit" to their customer to lock the unit at special rate. However after making the refundable deposit of 5% and when customer decided not to pursue further, they start to ignoring messages and calls and pushing the responsibilities around to different departments stating that it is not under the purview of their respective departments. Besides, their team members especially their Head of Sales and senior management team is very irresponsible. Although they are the one who serve and made the refundable deposit promise, they informed that they do not normally offer refundable deposit. When confronted face to face, only he mentioned he recalled and he does not agree to his senior's act of action. This shows that they are trying to avoid from the issue and consequences of their promises to their potential customers. The case has been on going since Feb 2025 until now (Oct 2025) and their team is still not responding and pushing the responsibility around. This company and the personnel has no credibility and reliability in doing their job.

Date of experience: 27 September, 2025

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JACK PAUL 2025.10.14

     

WORST EVERY COMPANY To be frank, your so-called “luxury” product has become one of the worst investments a customer can make. You charge a premium price yet fail to deliver even basic standards of quality and reliability. It’s shocking that customers are now using your “elite” elevators as garbage spaces simply because they can’t trust them to function — despite paying nearly four times the standard market rate. Your customer care systems are non-functional, and it’s evident there is no dedicated technical support team in place. Even more concerning is that your former employees are now building successful businesses in the same industry, while your own company continues to decline. You had the talent, resources, and opportunity — but have failed to build trust or achieve meaningful growth. As a customer, I’ve reviewed countless negative experiences shared by both clients and ex-employees. It’s clear your organization lacks commitment to both its customers and its workforce. Your sales team continues to mislead new buyers while ignoring long-standing issues. I personally hold documented evidence of multiple customer complaints that support these claims. Adding to this, numerous reports suggest disturbing internal practices — including employees being terminated abruptly without reason, denied rightful dues, and treated unfairly. To make matters worse, a group of former employees who were dismissed without cause has now come together. Alongside them, frustrated customers — whose products have failed and remain unresolved — are also joining hands. Shockingly, it’s these ex-employees who are still receiving calls from distressed clients, while your official support channels remain silent. A formal complaint is now being prepared regarding these repeated failures and unethical practices. This issue is escalating rapidly and could soon become a national concern. As someone regarded among the richest individuals in Chennai, you may have the means to buy many things — but integrity, loyalty, and respect cannot be purchased. Please remember that your downfall will not come from competition, but from the betrayal of your own team and customers.

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Aruna Kranthi 2025.04.23

     

Worst experience with Elite Elevators If there was an option to give a negative rating, I would definitely use it. At first, a salesperson from Elite Elevators visited our site and confirmed that the space was suitable for installing a lift. Based on this confirmation, we were asked to pay 50% of the total cost as a booking amount, which we paid immediately in January 2025. But two weeks later, when a technical expert came to take proper measurements, he said the space was not suitable and the lift couldn't be installed. He assured us that the booking would be cancelled, and the full amount would be refunded, since the cancellation was from the company's side — not ours. It’s been months, but we still haven’t received our money back. We tried to contact them many times, but most calls went unanswered. When someone did answer, they just said the refund was under “approval” and would take another two weeks. This “two weeks” story has been going on endlessly. Why didn’t the technical person check the site before asking for a booking amount? If they can’t refund money quickly, they should not be taking bookings in the first place. It feels like Elite Elevators is just collecting money from customers and not returning it — possibly because they’re in financial trouble. To anyone thinking about going with Elite Elevators: please think again. This company is not trustworthy. They’re taking money from customers, then delaying refunds and causing a lot of stress. @Elite Elevators — please stop cheating your customers. People come to you with hope and trust, but you’re breaking it. If I had known about your poor service earlier, I would never have booked. You are making it feel like you're returning money from your own pocket. Please treat your customers fairly.

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Vivek Gehani 2024.11.28

     

Elite Elevators offers a supportive environment, great perks, and monthly incentives always paid on time. Highly recommend it!

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Sanjay Kumar 2024.11.28

     

It is a really great experience to be part of Elite Elevators, a company with a Good culture and a process-oriented approach.

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Aamir Ahmed 2024.11.28

     

Business Development Manager

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Dhilip Kumar C 2024.11.05

     

Great place to work with learning and earning

Date of experience: 05 November, 2024

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Rohit Sharma 2024.11.05

     

Good Overall, I feel fortunate to be a part of Elite Elevators. It's a company that values its employees, promotes a positive and collaborative culture, and provides ample opportunities for professional growth.

Date of experience: 01 June, 2024

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Arun Sundar 2024.11.05

     

Awesome company

Date of experience: 05 November, 2024

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Hitesh Gowda 2024.11.05

     

Regional Sales Manager Great place for your Career growth, Skill growth, and most importantly your financial growth. Get out of your comfort zone and get the growth you deserve

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Ayushsingh B 2024.11.05

     

Great place to work , future oriented company and having a bright vision ahead

Date of experience: 05 November, 2024

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Sarathy P 2024.11.05

     

Growth oriented company Very good work - life balance

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Hemanthnerji V 2024.11.05

     

ELITE ELEVATORS BUSSINESS DEVELOPEMENT MANAGER

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Deepak R 2024.11.04

     

Growth Oriented Company

Date of experience: 04 November, 2024

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Adarsh Mohan 2024.11.04

     

Good environment

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Rahul Sahare 2024.10.30

     

Nice place to work Good company to learn more about elevator industry.

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Pranav P 2024.10.28

     

Good environment

Date of experience: 01 June, 2024

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Pranavkumar S 2024.01.18

     

HR Executive Good company to work with.

Date of experience: 06 September, 2022

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Accounts Receivable Nibav 2024.01.18

     

Career Growth The company actively invests in the growth of its employees, offering clear pathways for both professional development and career progression.

Date of experience: 03 February, 2022

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