Excel Electrical Services ltd Reviews

Ellie Russell 2026.10.14

     

Excellent service from Excel Electrical. Friendly, professional and reliable, with great communication throughout. Would definitely recommend!

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Tom Kershaw 2026.08.21

     

Excel Electrical Services Ltd have just replaced my faulty EV charger under warranty; as a first time customer I’m impressed with their clear communication, efficiency and service.

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Reply from Excel Electrical Services ltd 2026.08.24

Hi Tom
Thank you for taking the time to leave a review, it is greatly appreciated. Please get in touch if we can be of further assistance to you , your family or friends
Kind Regards
Michelle
Excel Electrical Services Ltd

Mike Heath 2026.08.12

     

Bracon Ash & Hethel Village Hall We help to run the Village Hall at Bracon Ash and are making some improvements including LED lights to the hall & emergency exit signs. We were recommended to Jason at Excel Electrical Services Ltd by friends who had used him in the past. Jason was very professional and carried out the work promptly and to a very good standard. Because we are pleased with the work he carried out, Jason has been booked to carry out our PAT testing and a couple of other jobs in September. Highly recommended, thanks. Mike Heath
Date of experience: 02 July, 2026

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Steve Law 2026.07.08

     

Absolutely faultless! From the time I asked for help Excel have truly lived up to their name. I have no hesitation in recommending the Team if you have any electrical concerns. Prompt & helpful replies to enquiries, speedy attendance & resolution of issues to the highest standards, all at a fair price, clearly quoted up-front. My go-to Company. No connection other than as an extremely happy customer.

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Reply from Excel Electrical Services ltd 2026.07.08

Thank you Steve for taking the time to leave a review, it is greatly appreciated.
Kind Regards
Michelle
Excel Electrical Services Ltd

Richard Francis 2026.06.09

     

Have known and used Jason many times. We totally trust him and his team and will continue to do so. Many thanks Richard and Beverley

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Reply from Excel Electrical Services ltd 2025.04.01

Hi Richard. Thank you for taking the time to leave a review, it is greatly appreciated.
Kind Regards
Michelle
Excel Electrical Services Ltd

Thomas Guardi 2026.05.19

     

Just had a full house rewire completed by Excel Electrical Services and genuinely really pleased with the work. From the initial survey through to completion, Jason and the team were professional, knowledgeable and easy to deal with. We moved out temporarily while the work was carried out and they kept everything moving quickly and efficiently throughout. The quality of the work has been excellent, they were happy to talk through ideas and future-proofing, and any small snagging issues were dealt with quickly and without fuss. Communication throughout was very good and they clearly take pride in what they do. Would definitely recommend Excel Electrical Services to anyone needing electrical work done in Norfolk

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Reply from Excel Electrical Services ltd 2026.05.20

Hi Tom
Thankyou for taking the time to leave a review, it is greatly appreciated.
Kind Regards
Michelle
Excel Electrical Services ltd

Geoffrey Penn 2026.03.31

     

Used Jason's services twice now and very pleased with the work done.

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Reply from Excel Electrical Services ltd 2026.04.01

Hi Geoff
Many thanks for submitting a review, it is greatly appreciated. If we can be of any further assistance to you, family or friends please get in touch.
Kind regards
Michelle
Excel Electrical

Alan Kiddell 2026.03.30

     

Excellent service and very tidy work. Tom was diligent and friendly my EV charger was up and charging in no time.

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Reply from Excel Electrical Services ltd 2026.03.31

Hi Alan
Thank you for taking the time to write a review, it is appreciated. We hope you enjoy your EV.
Kind Regards

Soren Royds 2026.03.05

     

Jason and the team have helped me for years. Always going above and beyond, never messy and always on time. A family run buisness with professional results. I can not recommend them enough.

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Reply from Excel Electrical Services ltd 2026.03.05

Hi Soren
Thanks for taking the time to leave a review, it is greatly appreciated.
Kind Regards
Michelle

Anna Saul 2026.02.19

     

Really good reliable service and very knowledgeable and helpful - used for many years

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Reply from Excel Electrical Services ltd 2025.10.06

Hi Anna
Many Thanks for your review.
Kind regards
Michelle

Bev Theobald 2025.11.25

     

The team from excel are always polite, professional and knowledgeable. They clear up after themselves. A pleasure to use.

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Reply from Excel Electrical Services ltd 2025.11.25

Hi Bev
Thank you for taking the time to submit a review. If we maybe of assistance to you, your family or friends, please do not hesitate to contact us.
Kind regards
Excel Electrical Services Ltd

Emma 2025.08.15

     

Excellent service Very professional and friendly, and gave me some great advice. Will definitely use them in future and will also recommend them to my local friends and family. Thank you for your help.

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Reply from Excel Electrical Services ltd 2025.08.18

Thank you, Emma! We're so glad you found our service helpful and professional. Your recommendations mean a lot to us, and we look forward to assisting you again in the future!

Marion Dawkins 2025.07.25

     

Jason and his team at Excel Electrical have been fabulous from day one. Prompt quotes, arrive on time and conduct the work professionally whilst being accommodating and helpful throughout the process. The work we have had done is a real mixture but all explained well and options given with back up emails offering suggested suppliers. Highly recommended *****. Already booking in for further works. Thank you very much.

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Reply from Excel Electrical Services ltd 2025.08.05

Hi Marion
Thank you for taking the time to leave a review, it is much appreciated. We look forward to working with you again. Kind Regards Michelle.

Liz Maisey 2025.06.12

     

Excellent prompt and efficient service from Jason at Excel Electrical Services. Happy to recommend to anyone.

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Reply from Excel Electrical Services ltd 2025.06.13

Hi Liz. Thank you for taking the time to leave a review, it is much appreciated. If we can be any further assistance to you, family members or friends, please let us know.
Kind regards

Jonathan Kit Edwards 2025.05.20

     

Very highly recommend this firm. Very efficient and friendly. Jason came out to investigate an intermittent fault and patiently listened to me ramble on about the things I’d tried. He then spent nearly five hours with various whizzy bits of equipment to test and eradicate each potential source of failure. I had full faith in him and after weeks of problems before contacting Excel my stress & anxiety with electrical problems are over. So relieved and grateful. Sensible justifiable pricing too. Thank you Jason & Michelle.

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Reply from Excel Electrical Services ltd 2025.05.20

Hi Jonathan
Thank you for taking the time to leave a review, it is greatly appreciated. I'm glad we could be of assistance. Any further problems, please get in touch.
Kind Regards
Michelle
Excel Electrical

john warden 2025.03.03

     

J & T, A fabulous service. Works carried out EICR certificate. They were efficient, polite, helpful and organised. Initial unexpected delay, due to unforeseen circumstances, informed by M from office and T with ETA. Recommended!

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Reply from Excel Electrical Services ltd 2025.03.03

Hi John
Thank you for taking the time to leave a review, this is very much appreciated. If we can be of further assistance to you, your family, friends or colleagues, please get in touch.
Kind Regards
The Excel Electrical Team - J, T & M

graham1414 2025.01.21

     

Very efficient service. Traced fault in household lighting & repaired in less than two hours.

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Reply from Excel Electrical Services ltd 2025.01.24

Thank you for taking the time to leave us a review. It is much appreciated. If we can be of assistance to you or your family and friends, please do not hesitate to contact us.
Kind Regards
Michelle
Excel Electrical

Gavin Howe 2025.01.15

     

'A big thank-you to you & your team for helping me out of a muddle. I called you up & within in an hour you had organised someone to come around & fix it. Your staff were professional & polite & while they were here they even made time to fit in a little extra job I wanted doing. I was very impressed with their tidiness & willingness to clear up after themselves as many electricians I've come across don't do this at all. Thanks again for your promptness.'

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Reply from Excel Electrical Services ltd 2025.01.17

Hi Gavin
Thank you for taking the time to leave a review, it is greatly appreciated. If we can be of further assistance please do not hesitate to contact us. Kind Regards

Kate Midgley 2024.12.17

     

Super service with Excel Electrical. Another set of items successfully PAT tested ready for 2025. Many thanks - KM First Aid

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Reply from Excel Electrical Services ltd 2024.12.18

Hi Kate
Thank you for taking the time to leave a review, it is greatly appreciated. Especially at this time as Google has decided to remove all previous genuine reviews, 41 in total, left on our GMB page by customers following a change of address to our new business premises. Have a lovely Christmas & we look forward to working with you in the New Year. Warm Regards

Stef Caamano 2024.12.08

     

Bad experience. Got charged well over £300 mainly to change light bulbs on my spotlights, which stopped working 3 months later. As I found out by another electrician the installation needed to be changed to be long lasting. The job is costing me the same amount I already paid for no real job done. I do not recommend.

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