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Reviews ( 92 )
2024.09.03
2024.09.03
| United Kingdom
very very good
Could not have been any better. Rentokil quoted twice as much, and were even going to do less work. Everything was as I expected. The two people who came could not have been more helpful, and were so straight forward, I would highly recomend
Thank you, Jennifer! We're delighted you had a great experience and found our pricing and service satisfactory. Your recommendation means a lot to us!
Ross M
2024.07.22
Couldn’t have been better, arrived quickly and done a great job. So grateful they managed to deal with things professionally and explained everything throughout.
Thank you, Ross! We're glad to hear you had a great experience. Your feedback on our professionalism and communication means a lot to us.
Anne Izatt
2024.07.16
Thank you, Anne! Your support means a lot to us.
Lillian Redhead
2024.07.13
Excellent service and advice from Jack!
Last week we had a problem with a single mouse squatter… (I must admit I was so embarrassed)! Jack did some investigation and reassured us that we don’t have an infestation and that we just got unlucky! As part of the service Jack looked at potential rodent routes into our house and now they are blocked.
FYI: My cat is currently under a performance review for his job as chief mouser!
Thank you, Lillian! We're so glad Jack could help and put your mind at ease. Best of luck to your cat in their performance review!
Al Low
2024.07.13
Would absolutely recommend EES to anyone dealing with pests. I called them up to help deal with some pigeons on my balcony - they were able to come round and assess the problem the following day, and within a week they were back to install the anti-pigeon measures (they even give you a courtesy call to let you know when they're on their way, which is always appreciated). They were friendly, professional, and very considerate of my neuroses throughout.
Thank you, Al! We're thrilled to hear you had a positive experience with our service. It’s great to know our team was able to address your pigeon problem quickly and professionally. Your recommendation means a lot to us!
Sharon Smith
2024.05.17
I cannot praise this company highly enough. We actually had rats in our attic and they had also started to come in under our kitchen cupboard flooring. When I called EES and spoke to Jack, he was extremely professional and reassuring. He sorted the problem out over 4 visits to my house (took 3 weeks in all) and didn't even charge me for the 4th visit!! Jack is such a genuine and lovely person to deal with. He even blocked up the entry point under my kitchen cupboards for me where the rats had been getting in . Also, he gave me excellent advice on preventing the problem from returning. He is meticulous in his work and honestly, if you have rodent problems of any kind, I would not hesitate in recommending this company.
Thank you so much Sharon we really appreciate the recommendation and we're glad we were able to help.
Susan McAnna
2024.04.19
Excellent service. Very quick to respond my cry fot help when I had a vermin problem. Friendly and professional throughout explaining everything that was going on - why and what he was doing and what the expected outcome was. Unfortunately, I experienced some electrical and plumbing issues due to damaged caused by the rat. After a call to Jordan he returned very quickly and went "over and above" helping to get this sorted out. I can't thank him enough. After 3 visits, plus an additional one to do some remedial proofing work my rat issue has been resolved.
I would have no hesitation using them again and can highly recommended.
Thanks Susan we're very pleased to hear things went well and we hope to be able to help again if you ever have to deal with another vermin problem.
Peter White
2024.04.17
Superb service. Jordan visited our home promptly to assess the issue and checked in regularly while we were away on holiday. He communicated clearly and went out of his way to help us get rid of the pests as quickly and efficiently as possible. Would highly recommend.
Thank you, Peter! We’re thrilled to hear about your positive experience with Jordan. Your recommendation means a lot to us!
Andrew Kendal
2024.04.05
Awesome service got rid of our pesky mice. Five stars all round. Jack gave us great advice too, we will know what to do if we ever get unwanted company again!
Thank you, Andrew! We're thrilled to hear Jack provided helpful advice and solved your problem. Your feedback means a lot to us!
Jackie Henderson
2024.03.05
Cannot thank Jack enough for rodent proofing our new house. He was extremely professional, clean & courteous, would absolutely 100% recommended. A huge thank you!
Thank you for your kind words, Jackie! We're thrilled to hear about your positive experience with Jack.
Agnes
2024.02.05
100% positive experience. Jack found time to visit and investigate the scratching noises I heard in the ceiling cavities on the same day I contacted EES. He was always on time and explained every step in the process. He also sealed potential ingress points to prevent mouse returning in the wall cavities. Friendly, efficient, punctual.
Thank you, Agnes! We're thrilled Jack provided such a positive experience. Your feedback is greatly appreciated!
Aurora Sánchez
2024.01.28
Service was professional and friendly. Good communication and straight to the point. I’d recommend it to a friend :)
Thank you, Aurora! We're thrilled to hear you had a great experience and appreciate your recommendation.
Holly Duncan
2023.12.06
Amazing service from EES. They were always on time and made me feel confident our mouse problem could be fixed. Jordan made sure I knew what he was doing and why, and I'd recommend them to anyone!
Thank you, Holly! We're thrilled to hear about your positive experience with Jordan and our team. Your recommendation means a lot to us!
Jack Middlemiss
2023.10.26
Fantastic service - always on hand to help with issues and questions, responding to jobs very quickly. Jack is always repsonsive and knowledgeable, helping deal with a variety of issues. Would reccomend to anyone experiencing pest issues!
Thank you, Jack! We're thrilled to hear about your positive experience and appreciate your recommendation. We're always here to help!
Moyah Sutherland
2023.10.17
These guys are knowledgable and professional. The initial visit included a whole house survey and bait setting, and by the end of the 3 visits our mouse problem was completely resolved. Friendly, efficient, unhurried and punctual, absolutely excellent service.
Thank you, Moyah! We're thrilled to hear about your positive experience and that your mouse problem was resolved efficiently. Your kind words about our team's professionalism and service mean a lot to us.
Caila 28
2023.10.10
Jack was incredibly helpful with my flat’s mouse problem, explaining where mice had been coming from and easing any concerns. He worked efficiently, baiting traps and consistently returning to check them. Genuinely cared about resolving the issue.
Thank you, Caila! We're thrilled to hear Jack provided such excellent service and helped resolve your mouse problem. Your feedback inspires us to maintain our high standards.
Grant Armstrong
2023.10.10
I called EES on the 26th September about a wasp nest in my roof area, luckily they had an operative working nearby and he arrived 20 minutes later, he dealt with the wasp nest very quickly and professionally and i have had no problems since, great service keep up the good work.
Thank you, Grant! We're delighted to hear that our swift response and professional service met your needs. We're always here to help!
Julie Hutchison
2023.08.22
It's very rare you find a company that turns up on time, does a great job, is extremely good value for money and keeps there promises. I can't recommend them enough!
Thank you, Julie! We're thrilled to hear you had such a positive experience. Your recommendation means a lot to us!
Stephen Caswell
2023.08.10
We have used EES Ltd a couple of times. We’ve found them to be most courteous, polite and always on time. In addition they provide an excellent service at very competitive rates. Highly recommended thank you.
Stephen, thank you for your kind words! We're thrilled to hear you've had such a positive experience with our team. We look forward to serving you again.
Jonny Toal
2023.06.16
One of the politest people and someone with great integrity. Had an issue with tree bees but explained why as a company they try to avoid exterminating bees due to their importance. Instead I got lots of information about tree bees, why I should not be concerned and that they should no longer be a problem for me in the next few weeks. Further to that, they even wrote me up a survey report of my bee situation and refused payment for it despite me asking.
Thank you for your help and I’d recommend anyone to use this company if they want an honest and friendly service.
Thank you, Jonny! We're thrilled you appreciated our approach and the information we provided. It's important to us to handle these situations with care and integrity. Your recommendation means a lot to us!