https://www.edinburgh-es.co.uk/ Reviews

Dorothy Webster 2025.12.01

     

Jack Cameron - reliable and efficient I can highly recommend Jack Cameron and ESS! A bird had got into the extractor fan above my cooker. Jack arrived exactly when expected and quickly checked everything. The bird must have got out of the duct again, but Jack was not happy until he had checked out the whole duct and the cover on outside wall. This was broken, and Jack did amazing and quick repair job to make it secure. This involved crawling across my sunroom roof in the dark and hanging over the edge to reach the duct cover! A very quick and efficient service and Jack is a person to be relied on.

Date of experience: 27 November, 2025

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Gordon Wallace 2025.11.21

     

Top class. Thorough, knowledgeable, keen, attentive.. dedicated to resolving your rodent problems until they’re truly gone. Well done chaps.

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Catriona Munro 2025.11.17

     

Great service. Jack kept us informed of progress throughout and was courteous and helpful. Faultless service.

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Reply from https://www.edinburgh-es.co.uk/ 2025.11.18

Thank you for the lovely review, Catriona. We're really pleased to hear Jack kept you updated throughout and delivered a courteous, faultless service.

Janet Farmer 2025.11.03

     

I cannot thank jack enough for the perfect, speedy and triumphant service that he has provided for me. I called at 8.30am responding by 9.00am ish and here by midday keeping me informed of his timings. He put me at ease and alleviated all my stress and fears. He set his traps keeping me informed of the products. Good to know as I have a dog and cat. A second visit booked for next week as well. A fantastic, speedy service. Something we don’t see enough of these days. To top all of the above I can call if I have any problems before the second visit. Great appreciation and a well deserved five stars. Thank you jack

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Reply from https://www.edinburgh-es.co.uk/ 2025.11.18

Thank you so much for your wonderful review, Janet. We're delighted Jack was able to respond so quickly and put you at ease throughout the process. It’s great to hear his updates, product explanations and care around your pets made such a positive difference.

Lara Carey 2025.10.08

     

Very easy to deal with and went the extra mile to get the mouse problem in my flat sorted! Also made sure to give the dog lots of attention and refill her water bowl before they left 🤣 highly recommend!

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Reply from https://www.edinburgh-es.co.uk/ 2025.10.10

Thanks for the great review Lara, glad we were able to help with your mouse problem!

Sheila Divine 2025.09.09

     

Jack from EES did a great job for us having had a problem with mice in our house. He did 3 visits to ensure that they were gone and a proofing to fill in any obvious ingress points . He was very thorough, professional and reassuring. I would highly recommend EES and would definitely use them in the future if we ever need them. Thank you again for all that you have done. Sheila and Ian

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Reply from https://www.edinburgh-es.co.uk/ 2025.09.10

Thanks for the great review Sheila and Ian, glad the mice are gone!

Andy Morgan 2025.08.29

     

I phoned up at 8 am after a wasp nest was discovered in a raised bed. I told them that my partner was terrified of the little blighters. Jordan came out at 12, inspected the nest, gave me a runthough of what he was going to do and what to expect. Within 3 hours they were all gone. I can't recommend them highly enough. The prices were very reasonable too.

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Reply from https://www.edinburgh-es.co.uk/ 2025.09.10

Thanks for the great review Andy, we are glad to help you with your wasp nest!

Marta C 2025.08.14

     

Efficient and effective service provided by Jack who is super friendly and professional at all times. Happy customers = HAPPY DAYS:-). Thank you Jack!

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Reply from https://www.edinburgh-es.co.uk/ 2025.08.20

Thanks for your great review, Marta! Glad Jack was able to help you

moira plant 2025.08.10

     

Jordan was knowledgeable and very able to explain the process. It was clear he was very experienced and thorough while he worked. He was always polite and very reassuring.

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Reply from https://www.edinburgh-es.co.uk/ 2025.08.20

Thanks for the five stars, Moira! Glad Jordan gave you great service

Gordon Esslemont 2025.08.08

     

I had a ‘wasp’s nest’ problem and EES responded quickly and efficiently. Friendly operators. I would definately recommend them for any pest control issues that you may have.

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Reply from https://www.edinburgh-es.co.uk/ 2025.08.20

Thanks for the great review, Gordon. Glad we were able to get your wasps nest sorted!

Bryce Potter 2025.08.07

     

Professional A1 service Excellent rodent elimination service. Amenable, helpful and reliable. Thank you, Jordan

Date of experience: 06 August, 2025

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Moyah S 2025.08.05

     

This is the second time we've needed the expertise of EES (nesting wasps this time!). Jordan came out on the same day, fully prepared and willing to answer all the questions my children had about wasps. He dealt with the issue effectively, efficiently, and neatly and called the next morning to make sure the treatment was being effective. I cannot recommend EES more highly if you have a pest problem.

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Reply from https://www.edinburgh-es.co.uk/ 2025.08.20

Thank you for your fantastic review! We’re delighted Jordan could address your wasp problem quickly and answer all your children’s questions.

Stuart Haston 2025.07.17

     

Excellent!! Very professional, attended the address very promptly & even offered to check for any other wasps nests round the property. Got rid of all nests. Thank you so much, appreciate it, very pleased with the service

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Reply from https://www.edinburgh-es.co.uk/ 2025.08.20

Thanks for the great review Stuart, glad we could help with your wasps nest removal.

Mark Lacey 2025.07.12

     

Excellent service, professional and reasonably priced. Would highly recommend. Proper, good old fashioned customer service.

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Reply from https://www.edinburgh-es.co.uk/ 2025.08.20

Thanks for the great review, Mark!

Dee Harkess 2025.07.09

     

Cant thanks these guys enough for the quick call out to my elderly Dad who suspected rats under his decking. Super fast and friendly service. Very reliable and turned up on each visit when he said he would. Great communication. Would highly recommend for any pest control needs.

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Reply from https://www.edinburgh-es.co.uk/ 2025.07.11

Thanks so much, Dee. Really glad we could help your dad quickly and that you found the service reliable and well-communicated.

Marnie Fleming 2025.07.08

     

Excellent service from this local company to remove a wasp nest from our attic. Jordan was efficient and explained exactly what was required. The cost of the service was very reasonable too. I would definitely recommend them.

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Reply from https://www.edinburgh-es.co.uk/ 2025.07.11

Thanks for the lovely review, Marnie. Great to hear Jordan was efficient and explained everything clearly. Glad you were happy with the service and price!

darren Jenkins 2025.06.27

     

Outstanding experience We had an outstanding experience with EES from start to finish and wouldn’t hesitate to recommend them to anyone. The level of service we received was truly exceptional. And the full price was very reasonable. Our main point of contact, Jordan, was professional, courteous, and highly efficient throughout the entire process. He consistently went above and beyond to ensure everything ran smoothly, and we always felt well-informed and supported. It’s rare to come across such dedication and attention to detail—thank you, Jordan, and Jack, for removing the shed and contents and for going that extra mile ! Best wishes Darren & Rachael

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Reply from https://www.edinburgh-es.co.uk/ 2025.07.11

Really appreciate the detailed review, Darren. So pleased you had such a positive experience and felt supported throughout. Jordan and Jack will be thrilled with your kind words!

Caroline McLean 2025.06.17

     

Totally recommend ees for pest removal really professional from booking the appointment to them carrying out the removal of my issue with a wasps nest at my house explained clear information and what to expect and the cost was reasonable would definitely use their service again. C McLean

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Reply from https://www.edinburgh-es.co.uk/ 2025.07.11

Thanks for the recommendation, Caroline. Great to hear the process was smooth from booking to removal and that everything was clearly explained.

Darren & Rachael 2025.06.14

     

outstanding experience We had an outstanding experience with EES from start to finish and wouldn’t hesitate to recommend them to anyone. The level of service we received was truly exceptional. And the full price was very reasonable Our main point of contact, Jordan, was professional, courteous, and highly efficient throughout the entire process. He consistently went above and beyond to ensure everything ran smoothly, and we always felt well-informed and supported. It’s rare to come across such dedication and attention to detail—thank you, Jordan, and Jack, for your excellent service. Best wishes Darren & Rachael

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P Johnston 2025.05.14

     

Thanks to Jack for coming out promptly and removed the dead rodent, and placing a brick over the drain cover we are relieved and much appreciated.

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Reply from https://www.edinburgh-es.co.uk/ 2025.05.15

Thank you for your kind words, we're glad Jack was able to help quickly and provide some peace of mind.