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What customers say about Eastern Security Services
Recent reviews
These folks are a pleasure to work with. Jordan walked us through the process to decide what exactly we needed and then was very helpful in setting the system up after installation. Our installation was done quickly and our technician was communicating with us throughout the process. All of the work was done neatly and the work areas were as clean afterwards as they were when he started i highly recommend these folks.
The service technicians Darren & Jeff were pleasant and efficient while replacing the outdated equipment.
Darren was very informative about the new equipment.
Both Jordan and Vinnie were pleasant, efficient and helpful. They were very understanding of my lack of technological knowledge and answered all of my questions. I’m sure as I work my way through becoming comfortable with my system, I will have more questions. Jordan assured me that he would be happy to assist me.
Our company was recommended to Eastern Security come in and do a survey of our security needs. Jordan Coffed came in, surveyed our building and reviewed our wants and needs. Jordan then put a few plans together to get us going. In which we chose one to go with. He and his team were amazing!!! From Jordan to the installers, they were all professional and accommodating. They got us up and running in no time at all. Jordan even came by during the install, to make sure we were all set and fielded any questions that we might of had. I can not say enough about him and his team. I can not say enough of Eastern Security, Jordan, and his team. If you are looking for a Security company. This is the one to go with!
Eastern Security Services has been a pleasure to work with. From the first meeting where they listened to our requirements., to installation of our system ,they were very responsive and professional. Derrin, who installed our system went above and beyond to ensure we were satisfied.
Today I had a new security system put in my house. Darren was the installer/technician.I was extremely pleased with his knowledge and workmanship. He did an excellent job of installing and then explaining how the system works. I can’t say enough about Darren and his expertise. Thank you Darren for doing such and excellent job.
Seamless installation with terrific technician. App user friendly with very easy tutorial by staff
I am a regional manager for a property management company and have recently began working with Eastern Security. Jordan Coffed has been beyond helpful in meeting each property's needs and getting cameras installed. We are so excited for the finished product and to continue working with them for years to come!
We recently had Eastern Security install access control and video doorbells in our facility. The whole experience was excellent. Our rep Jordan made sure that we had exactly the system we need in place for today but also that we're set up to expand as needed. The install went smoothly and the installers made sure I was aware of what was happening all along the way. Jordan also walked me through the system and made sure I was very comfortable before leaving. Post install support has been top tier, as well! Can't recommend Jordan and Eastern Security enough.
This is the first time I've worked with eastern securities, and they were absolutely great. Initially, it was just my office space where they installed 6 cameras. Fire detection and door sensors
I love the work that they did so much that I had them to my personal home, added cameras and door sensors
I find myself checking the cameras constantly. It's so nice to have visibility.When I can't be at either location
Jordan was great. Walked me through all the steps install. Team was professional and left.No mass for my wife or my office staff.Thank you so much, eastern security.I recommend you to all my friends and family
Eastern Security’s Vinny Peone listened patiently to our goals, then designed a security system for our garden center that exceeds expectations without overdoing. Excellent communication throughout the project. Professional & thorough installation crew. Vinny provided our team with easy-to-follow training for this upgrade. First-rate product, service and team. Definitely recommend for business and residential systems. Very pleased to continue this decades-long relationship with Eastern Security.
Second time having Eastern come to install additional security. Truly the customer service and team at ESS is like no other. Vinny was extremely thorough and so friendly. My fiance and I feel so much safer in our home thanks to this team. From beginning to end it’s been nothing shy of excellent!! A special thank you to Cooper for making sure we are well taken care of! I can’t say enough great things about our experience! THANK YOU!!
Darren did such an amazing job with our install. He was extremely attentive and thorough. He walked us through how to navigate our system and made sure we fully understood it before his departure. The entire eastern insecurities team has been a pleasure to work with from beginning to end and I’m sure they will continue to uphold that standard, should we decide to implement more features. 10/10
Both technicians were prompt, knowledgeable, and extremely professional. They completed the job efficiently and made sure everything was working perfectly before leaving. Fantastic experience overall—5 stars!
I’ve used Eastern Security For all of my security needs over the years. I’ve always found this company to be professional, reliable, and always there when you need them. I would recommend Eastern Securiy to anyone who is interested in installing alarm in camera systems.
Darren did an amazing job! Went above and beyond to figure out how to install a wired Ring doorbell. Thank you, Darren!
Frequently asked questions about Eastern Security Services
How many reviews does Eastern Security Services have?
Eastern Security Services has 93 reviews on Trustindex, collected from Google and Trustindex.
What is Eastern Security Services's average rating?
Eastern Security Services is rated 5.0 out of 5 based on 93 reviews. 99% of reviewers gave five stars.
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