DEFENDA COURIERS Reviews

GRAHAM WATSON 2026.03.19

     

Excellent service from DEFENDA Couriers!! Excellent service from DEFENDA Couriers they were bang on time to pick up and bang on time for delivering the next day from Dundee Scotland to London. Bart the driver was very efficient and effective and looked after our equipment like it was his own. Would highly recommend DEFENDA Couriers to anyone looking for a fast, efficient and effective delivery service! Graham Watson
Date of experience: 17 March, 2026

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Zoe Roxburgh 2026.03.13

     

Great service, would highly recommend.

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Reply from DEFENDA COURIERS

Thanks Zoe for the review. It’s very much appreciated and we are delighted you were pleased with the service.

graham kettleborough 2026.02.25

     

Easy to book. Good comms. On time. Did what they said on the tin with no fuss or bother. Recommended.

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Reply from DEFENDA COURIERS

Glad you liked the service Graham. Thanks for taking time to review us, it’s really appreciated.

David McGee 2026.02.17

     

Sorted my Problem Happy with Service - Explained issue at 3pm yesterday Quoted by 330pm - Quoted Price was fine - Pro Forma raised and paid before close of play yesterday Truck here 9am today and delivered to my customer 1 hour later!!! Good Service - Pleasant Driver
Date of experience: 17 February, 2026

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James Emerton 2026.01.23

     

Edited - I appreciate your investigation in to this, many thanks! This review previously contained information relating to one of their vehicles being driven recklessly, see response for further information.

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Reply from DEFENDA COURIERS

Thanks for bringing this situation to our notice. Having investigated it transpires the vehicle was in for a service and maintenance that day. We have taken the matter up with the garage and expressed our great displeasure that our vehicles are being driven in the way you describe. Anyway, thanks again for the heads-up on this.

Ralph Allen 2026.01.21

     

Got us out of a tight spot with one of our customers and did a sameday service from Northampton to Essex. Pallet collected within 90 minutes of our enquiry and personally confirmed delivery had been made a couple of hours later. Great service!

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Reply from DEFENDA COURIERS

Glad to help out Ralph. The review is most welcome.

JASON LEIGH 2026.01.13

     

Excellent all round ,efficient, prompt service and a reasonable price for a very large palleted item to be sent next day . Highly recommended !

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Paula Hughes 2025.10.31

     

Fantastic service Fantastic service from Mark and his team. Quick to respond to messages and happy to help in any way. The driver was polite and got to the destination in good time. Would highly recommend if you want a small amount of stuff transporting. Will be using again and would highly recommend them.
Date of experience: 31 October, 2025

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Alex Kilbride 2025.10.28

     

Easy to deal with and quick response times, would 100% reccomend.

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Reply from DEFENDA COURIERS 2025.10.30

Glad you liked the response times and your recommendation is very much appreciated Alex.

Nicole Bell 2025.10.17

     

Really efficient service. Easily contactable, friendly staff and reasonable prices. Would 100% recommend.

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Reply from DEFENDA COURIERS 2025.10.30

Your fabulous review is really appreciated Nicole. We look forward to helping with any other transport requirements you have.

C D 2025.10.14

     

Quite literally a life saving service! I cannot recommend DEFENDA Couriers enough. Mark was so professional, kind and extremely understanding with my very emotive request. We needed to get medical equipment from Bristol to an operating theatre in London, before the operation had ended. Mark totally took on board the gravity of the situation, quite literally life and death, and responded immediately. He had a courier at Bristol within 20 minutes and he arrived at Kings Hospital within 3 hours! Mark continually emailed with updates of where the courier was and again, once he had arrived on site. Everything went to plan with the help of Mark and his team. We honestly cannot thank them and recommend this service enough. Thank you once again Mark, we will continue to use your services for the foreseeable future!
Date of experience: 01 October, 2025

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Jody Fletcher 2025.09.15

     

Excellent courier service. Really responsive, friendly and helpful from the office through to the drivers.

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Reply from DEFENDA COURIERS

Many thanks for taking the time to review our service, Jody. It was a pleasure helping you out.

Richard Cotter 2025.08.07

     

Excellent service from Mark and the team at Defenda, I called at 9am in the morning to get some items collected in Glasgow and delivered to an address in London....they organised it super quick, the items were delivered the same day and I was kept informed throughout the delivery journey. Other carriers either couldn't be bothered or were materially more expensive, I would highly recommend Mark and the Defenda business if you need things moved around the UK

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Reply from DEFENDA COURIERS

Thanks Richard. Glad you found that super service levels can be delivered without inflated charges. We certainly look forward to helping with your other same day deliveries.

Rofelo Forestry 2025.05.07

     

Excellent service from Mark at Defenda Couriers, very easy to arrange our oversized shipment from Coventry to Lincoln. It was quoted, confirmed and booked in within the hour, all by email. Driver arrived on time and we got an update once it had been delivered.

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Reply from DEFENDA COURIERS

Pleased you were pleased. Thanks for taking time to review the service we offer… it’s very much appreciated.

D K 2025.05.07

     

Not helpful. Laughing about serious enquiries

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Reply from DEFENDA COURIERS

We have never had contact with you. This feedback is either an error or malicious. Please remove it.

Karl8695 2025.04.30

     

Excellent Rang late in the day for help with a delivery and collection on the following day. Very helpful and delivered on their promise to collect and deliver my motorcycle at the time agreed. Will use again
Date of experience: 29 April, 2025

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Patricia Gibson 2025.04.25

     

Excellent service Just wanted to say thank you to Mark for all his help. My items have now been received by Victorian Plumbing and I’m so relieved it all went well. There was a delayed pickup due to unforeseen circumstances but it was good that I could phone Mark and he was prompt in returning my calls. It’s so nice to actually SPEAK to someone! I highly recommend this service.

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Jonathan Douglas 2025.03.27

     

Efficient and reliable service.

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Reply from DEFENDA COURIERS 2025.04.16

Thanks for the 5 star review Jonathan. Glad we could help with your urgent same day delivery.

Dilpreet Singh 2025.01.27

     

Great service! I have used defender from 2 years now and their service from booking, through to collection and drop off, is great. Everyone I've been in contact with is extremely helpful and no question is left unanswered.Highly recommended.

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Reply from DEFENDA COURIERS 2025.02.04

We set out to provide a service that’s second to none, so it is always pleasing to receive a positive review. Thank-you Dilpreet for taking time to review us it really is appreciated.

murtbuggy1 2025.01.08

     

Got the job done for a reasonable price. Can't ask for me than that. Mark was very helpful.

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Reply from DEFENDA COURIERS 2025.02.04

Thanks for the excellent review it really is most welcome. We look forward to helping with any more same day transport requirements you may have.