DEFENDA COURIERS Reviews

Paula Hughes 2025.10.31

     

Fantastic service Fantastic service from Mark and his team. Quick to respond to messages and happy to help in any way. The driver was polite and got to the destination in good time. Would highly recommend if you want a small amount of stuff transporting. Will be using again and would highly recommend them.

Date of experience: 31 October, 2025

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Alex Kilbride 2025.10.28

     

Easy to deal with and quick response times, would 100% reccomend.

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Reply from DEFENDA COURIERS 2025.10.30

Glad you liked the response times and your recommendation is very much appreciated Alex.

Nicole Bell 2025.10.17

     

Really efficient service. Easily contactable, friendly staff and reasonable prices. Would 100% recommend.

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Reply from DEFENDA COURIERS 2025.10.30

Your fabulous review is really appreciated Nicole. We look forward to helping with any other transport requirements you have.

C D 2025.10.14

     

Quite literally a life saving service! I cannot recommend DEFENDA Couriers enough. Mark was so professional, kind and extremely understanding with my very emotive request. We needed to get medical equipment from Bristol to an operating theatre in London, before the operation had ended. Mark totally took on board the gravity of the situation, quite literally life and death, and responded immediately. He had a courier at Bristol within 20 minutes and he arrived at Kings Hospital within 3 hours! Mark continually emailed with updates of where the courier was and again, once he had arrived on site. Everything went to plan with the help of Mark and his team. We honestly cannot thank them and recommend this service enough. Thank you once again Mark, we will continue to use your services for the foreseeable future!

Date of experience: 01 October, 2025

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Jody Fletcher 2025.09.15

     

Excellent courier service. Really responsive, friendly and helpful from the office through to the drivers.

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Reply from DEFENDA COURIERS 2025.10.30

Many thanks for taking the time to review our service, Jody. It was a pleasure helping you out.

Richard Cotter 2025.08.07

     

Excellent service from Mark and the team at Defenda, I called at 9am in the morning to get some items collected in Glasgow and delivered to an address in London....they organised it super quick, the items were delivered the same day and I was kept informed throughout the delivery journey. Other carriers either couldn't be bothered or were materially more expensive, I would highly recommend Mark and the Defenda business if you need things moved around the UK

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Reply from DEFENDA COURIERS 2025.08.27

Thanks Richard. Glad you found that super service levels can be delivered without inflated charges. We certainly look forward to helping with your other same day deliveries.

Rofelo Forestry 2025.05.07

     

Excellent service from Mark at Defenda Couriers, very easy to arrange our oversized shipment from Coventry to Lincoln. It was quoted, confirmed and booked in within the hour, all by email. Driver arrived on time and we got an update once it had been delivered.

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Reply from DEFENDA COURIERS 2025.06.02

Pleased you were pleased. Thanks for taking time to review the service we offer… it’s very much appreciated.

D K 2025.05.07

     

Not helpful. Laughing about serious enquiries

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Reply from DEFENDA COURIERS 2025.06.02

We have never had contact with you. This feedback is either an error or malicious. Please remove it.

Karl8695 2025.04.30

     

Excellent Rang late in the day for help with a delivery and collection on the following day. Very helpful and delivered on their promise to collect and deliver my motorcycle at the time agreed. Will use again

Date of experience: 29 April, 2025

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Patricia Gibson 2025.04.25

     

Excellent service Just wanted to say thank you to Mark for all his help. My items have now been received by Victorian Plumbing and I’m so relieved it all went well. There was a delayed pickup due to unforeseen circumstances but it was good that I could phone Mark and he was prompt in returning my calls. It’s so nice to actually SPEAK to someone! I highly recommend this service.

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Jonathan Douglas 2025.03.27

     

Efficient and reliable service.

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Reply from DEFENDA COURIERS 2025.04.16

Thanks for the 5 star review Jonathan. Glad we could help with your urgent same day delivery.

Dilpreet Singh 2025.01.27

     

Great service! I have used defender from 2 years now and their service from booking, through to collection and drop off, is great. Everyone I've been in contact with is extremely helpful and no question is left unanswered.Highly recommended.

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Reply from DEFENDA COURIERS 2025.02.04

We set out to provide a service that’s second to none, so it is always pleasing to receive a positive review. Thank-you Dilpreet for taking time to review us it really is appreciated.

murtbuggy1 2025.01.08

     

Got the job done for a reasonable price. Can't ask for me than that. Mark was very helpful.

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Reply from DEFENDA COURIERS 2025.02.04

Thanks for the excellent review it really is most welcome. We look forward to helping with any more same day transport requirements you may have.

David L 2024.11.11

     

Brilliant service. I needed to ship a large LCD TV, which many will not touch. TV was collected, crated and delivered almost as fast as I could type the email. Excellent.

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Reply from DEFENDA COURIERS 2024.11.11

Ha ha! You were in safe hands with our Rapid Response Team David. Glad they impressed and thanks for the great review.

Abigail Pincho 2024.10.09

     

Thank you for a great speedy service, Mark has been fab! we will defo use you again! thanks again from PFC Corofil

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Reply from DEFENDA COURIERS 2024.11.11

So pleased you appreciated the service Abigail. We very much look forward to helping again whenever you need us. Thanks for the review it’s gratefully received.

Nikki Roscoe 2024.09.23

     

Efficient Organised Communicative Great rate I could not have asked for more to make the transportation of my precious cargo go smoothly. I am extremely grateful to the team who went above and beyond to ensure everything went smoothly. I can honestly say I haven’t experienced such fantastic customer service in a long time. Thank you Mark and Lee - legends.

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Dan Astbury 2024.09.06

     

Got me out of a situation, for a fair price. Fantastic communication and efficiency. Will continue to use. Would recommend to all.

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Reply from DEFENDA COURIERS 2024.09.06

Glad you found time to review the service Dan. We look forward to helping with your urgent deliveries for many years to come.

Myles Campion 2024.09.02

     

great service from the start needed a package delivered at very short notice and communication from start to finish was excellent. Timeline exactly as indicated very happy to recommend

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Reply from DEFENDA COURIERS 2024.09.06

Thanks for trusting us with your urgent same day delivery Myles. Glad you were pleased with our performance and many thanks for the excellent review.

Richard Salmon 2024.08.15

     

I can’t praise them enough. Its so rare is it that you find a courier company so communicative, friendly and easy to deal with. The price was very competitive. The service was 2nd to none and have no hesitation recommending them! Thank you.

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Reply from DEFENDA COURIERS 2024.08.16

It was a pleasure to work with you and of course your review is very much appreciated Richard. Hope to help with your dedicated vehicle requirements again very soon.

Mary Roberts 2024.07.12

     

Many years ago as a new online business owner shipping over sized items in the UK, to Europe and America, April and her team were life savers. They gave me tips on packaging, sizing of packaging and the best means to send the items. I never had any complaints about the condition of the items upon arrival, nor were any items lost. For anyone new to shipping over sized items I cannot recommend them highly enough.

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Reply from DEFENDA COURIERS 2024.08.16

The years slip by very quickly Mary. It’s been a pleasure to help with your oversized items and all your international deliveries. Your trust has been very appreciated over those years.