It took sometime but I am well satisfied with the service that I got from being involved in a car accident. Arecka Harris my case manager went out of her way to make sure that I got the necessary medical attention and follow up with Physical Theraphy during recovery. She kept me informed of how the case was progressing and made sure I understood what was taking place. I got what I expected in a settlement from the claim and I am well satisfied with Chandler Ross Injury Attorneys. Just remember call someone to help you when you are not sure of what to do after an injury. Thank you for all you have done.
What customers say about Chandler Ross
Recent reviews
My experience with Chandler Ross was great. Dealing with the other driver’s insurance after my car accident was becoming a headache and hiring them to handle the communications was the best decision I made. They made the entire process seamless and ended up delivering a great result. Arecka, the legal assistant who worked on my case, was absolutely incredible to work with from start to finish. I highly recommend working with Chandler Ross, don’t try to deal with the insurance on your own!
I cannot say enough positive things about my experience with Chandler Ross Injury Attorney Law Firm, especially Arecka Harris, Legal Assistant. She has been extremely punctual and responsive to every correspondence and has consistently treated my case with the utmost professionalism, respect, and genuine concern.
Arecka goes above and beyond to listen to my concerns and make sure they are communicated to the attorneys. She is an excellent legal assistant who keeps communication clear, timely, and organized while making you feel heard and supported throughout the process.
This has been the BEST representation I have ever experienced from a law firm, and I am truly grateful for Arecka’s dedication and exceptional customer service. She is absolutely an asset to the firm! My lawyer fought me to get what was deserved! CHANDLER ROSS, INJURY ATTORNEYS and Legal assistance, are top TIER quality.
The whole staff is so amazing and welcoming. Erin really explained how the whole process worked and made it very easy for me to see the doctors I needed to see and get the treatment I needed. She kept in touch with me every week to see how I was doing and at the end of the case I walked away with a very good settlement. I felt very at ease and peace knowing they were handling my case great and i’m very thankful to all the staff.
Erin was amazing. I had no idea what I was doing and they made the entire process simple and stress free. I cannot thank them enough for what they’ve done for me
After my car accident, we called Chandler Ross and from the very first phone call we knew we had called the right people. They were sensitive, caring, and truly helped guide us in all of our decisions. We couldn't have asked for a better experience, and we were very happy with the outcome of our case. My husband and I would recommend Chandler Ross to anyone experiencing an injury due to a car accident. They were wonderful!
Erin was an awesome case manager! Made the best of a tough series of events.
Reply from Chandler Ross
2026.09.03
Payton,
Thank you for the thoughtful words. We appreciate your trust in our firm and it was our pleasure to represent you.
Thank you for the thoughtful words. We appreciate your trust in our firm and it was our pleasure to represent you.
Professional and easy to work with! Thankful for all of their help and advice!
Reply from Chandler Ross
2026.08.31
Thanks so much for the kind words, Brittany. We appreciate the trust you placed with our firm and wish you and your family all the best.
- Tony, Brent and the Chandler | Ross team
- Tony, Brent and the Chandler | Ross team
I was in a car accident July 2025 and had a neck injury that required me to take time off of work. I reached out to Chandler & Ross three days after the accident and after reviewing all the info they took my case. They handled everything for me and got the PT appointments that my body needed to get to speed. On top of that, my settlement was alot more than I was expecting. They are an extremely professional law firm. I’m glad I let them take my injury case.
Reply from Chandler Ross
2026.08.31
We appreciate you entrusting our firm with handling your injury case. Many car accidents are so much worse than people initially think and i'm glad we were able to get you into the proper providers/treatment and get you feeling better. If you ever need anything please feel free to reach out to us.
Sincerely,
Tony Ross
Sincerely,
Tony Ross
Absolute best personal injury attorney I have ever had! They made my experience such a breeze! Arecka is the best! She’s friendly and kind and quick to respond! Will definitely be using them in the future!!
Reply from Chandler Ross
2026.08.07
Thank you for your kind words, Sarah. And we agree, Arecka is great! We were honored to be there for you in such a difficult time and we thank you for entrusting us with your case. Feel free to reach out should you ever need anything. Thanks again and we wish you all the best.
Tony & the Chandler | Ross team.
Tony & the Chandler | Ross team.
I honestly can’t thank this office enough for everything they did for me. From the start, everyone was super nice, supportive, and always willing to answer my questions. My lawyer (Arecka) was really professional, knew what she was doing, and actually cared about helping me through a tough time. She kept me updated the whole way and made everything way less stressful. I always felt like I was in good hands. I’d definitely recommend this office to anyone looking for a team that really cares about their clients and works hard to get the best possible outcome.
Reply from Chandler Ross
2026.08.07
We appreciate your heartfelt words and thoughts, Journie. It was a pleasure working with you and we wish you all the best. Let us know if you ever need anything.
- Tony
- Tony
Arecka works hard for you. It’s a drawn out hard process but they are there for you along the way.
Reply from Chandler Ross
2026.08.07
You're absolutely right, Paola! It can be a tough process and doing it right can sometimes mean a longer road than doing it "quick" but we thank you so much for trusting the process and trusting our team to get you results! In the end, that's what we want for every client and we are so thankful you chose us to fight this battle for you! We're always here if you need anything.
All the best,
Tony Ross & the entire Chandler | Ross team
All the best,
Tony Ross & the entire Chandler | Ross team
Working with Brent, Tony, and Jennifer was a pleasure. They were prompt, kind, and kept me updated at every stage of the procedure. My issue was handled expertly by Brent and Tony, who also took the time to respond to my inquiries. Jennifer was really helpful and ensured that everything went without a hitch.
I sincerely value their diligence and commitment. I heartily suggest them if you're searching for a legal firm that provides excellent service and genuinely cares about its clients. I appreciate all of your assistance.
Reply from Chandler Ross
2026.08.07
Thank you, Abby. We know what you and your family experienced was horrific and I think of each of you often. I am so honored that you let us fight for you and hopefully the results we obtained will allow your entire family to live a beautiful life in memory of and in honor of those who were lost too soon. We love you and your family and we'll always be here for all of you.
Tony Ross
Tony Ross
Choosing this law firm was one of the best decisions I could have made. From day one, the entire team made me feel supported, informed, and confident that my case was in good hands.
Going through a legal case can be stressful and overwhelming, but they made the entire process as easy and smooth as possible. Their communication was excellent, and they kept me updated every step of the way. Whenever I had questions or concerns, they responded quickly and took the time to explain everything clearly.
The attorneys and staff worked incredibly hard on my case and demonstrated professionalism, dedication, and genuine care throughout the entire process. They paid attention to every detail, fought for my best interests, and never made me feel like I was just another client.
What stood out most was their honesty, compassion, and commitment to achieving the best possible outcome. They handled the difficult aspects of the case so I could focus on moving forward, and they always made me feel like a priority.
I am extremely grateful for all of their hard work, persistence, and support. The entire team exceeded my expectations, and I highly recommend this law firm to anyone looking for experienced attorneys who truly care about their clients and work tirelessly to deliver outstanding results.
Reply from Chandler Ross
2026.08.07
Jorge,
We went through so much together... What can I say here? It was truly my honor to represent and fight for your entire family throughout a time in your lives that defines the word "tragedy." Your family is so beautiful and I hope and pray that each of you lives a wonderful life in honor of the ones we lost far too soon. Not only the firm, but I personally, will always be here if you need anything at all.
Tony Ross
We went through so much together... What can I say here? It was truly my honor to represent and fight for your entire family throughout a time in your lives that defines the word "tragedy." Your family is so beautiful and I hope and pray that each of you lives a wonderful life in honor of the ones we lost far too soon. Not only the firm, but I personally, will always be here if you need anything at all.
Tony Ross
These guys are awesome. The process has been very informative, smooth Arecka has also been great
Reply from Chandler Ross
2026.08.07
Thanks so much, KW! You'll always have us in your corner!!
Tony Ross & the team
Tony Ross & the team
I cannot say enough great things about Brent, Tony, and Jennifer. From the very beginning, they treated me with respect, kept me informed throughout the process, and always took the time to answer my questions.
Brent and Tony were knowledgeable, professional, and fought hard on my behalf. They guided me through every step of a complicated accident case and made sure I understood what was happening along the way. Their dedication and attention to detail gave me confidence during a very stressful time.
Jennifer was outstanding as well. She was always responsive, organized, and incredibly helpful whenever I needed assistance. Her communication and support made the entire process much smoother.
Together, they make an exceptional team. If you’re looking for attorneys who genuinely care about their clients, communicate well, and work tirelessly to achieve the best possible outcome, I highly recommend Brent, Tony, and Jennifer. Thank you all for your hard work, dedication, and for helping my family through a difficult time.
Reply from Chandler Ross
2026.08.07
Alex,
You are one of the most honorable and respected people I've ever had the pleasure of working with. What you and your family went through is unimaginable. You were instrumental in keeping your family together and united while we battled this case. I cannot thank you enough for believing in us and entrusting us throughout the fight. Every conference room meeting, every deposition, every family status meeting... you were there and you were a leader for those who needed you. There's a reason that every meeting with you and the family started and ended with me genuinely hugging each of you. Your leadership was a crucial part of keeping your family together throughout an ordeal that nobody should have to experience. You are a great man. You are a leader. You are a fighter. And it was my HONOR to represent you. I will never forget you, I will never forget the ones we lost, and I will never forget your family. I wish you all the best this life has to offer and please know that should you ever need anything I am a phone call away.
Your friend,
Tony
You are one of the most honorable and respected people I've ever had the pleasure of working with. What you and your family went through is unimaginable. You were instrumental in keeping your family together and united while we battled this case. I cannot thank you enough for believing in us and entrusting us throughout the fight. Every conference room meeting, every deposition, every family status meeting... you were there and you were a leader for those who needed you. There's a reason that every meeting with you and the family started and ended with me genuinely hugging each of you. Your leadership was a crucial part of keeping your family together throughout an ordeal that nobody should have to experience. You are a great man. You are a leader. You are a fighter. And it was my HONOR to represent you. I will never forget you, I will never forget the ones we lost, and I will never forget your family. I wish you all the best this life has to offer and please know that should you ever need anything I am a phone call away.
Your friend,
Tony
Chandler Ross handled my case following a collision in which I was T-boned by another driver.
But this review is about a specific staff member - my case manager Sarah Wilson. She was the third case manager to handle my case, and she restored my faith in the law firm I had chosen to represent me.
Sarah almost always answered my calls, and when she couldn't, she returned my call promptly. She was professional, courteous, knowledgeable, and empathetic.
Sarah kept me informed about how my case was progressing and helped me understand the process. Through this lengthy and challenging process, Sarah earned my trust and respect. I'm grateful to, and for, her and her help and support.
Reply from Chandler Ross
2026.09.03
Thank you, Rikki. We agree with you, Sarah is one of the best in the business. We understand this process can take time and even sometimes feel defeating. This is especially true when we start getting into litigation. But we do appreciate your patience and trust in our firm. You were great to work with and we'll always be here if you ever need anything. All the best.
Ross/Chandler law firm helped me win my case and get the settlement I deserved for my family! Thank you!!!!!
Reply from Chandler Ross
2026.09.03
Thank you, Dean. We certainly appreciate you, as well. Motor vehicle accidents, and the injuries they can bring to the back and neck are are a horrific experience. We hope you are never in a situation like this again and wish you and your family all the best.
My experience with Chandler Ross was more than peaceful..thanks to Arecka Harris she was very profession and communicated so well during the process…I will definitely recommend Chandler Ross for a good Injury Attorney…!!!!!!!
Reply from Chandler Ross
2026.09.03
Thank you, Stacee. We agree with you that Arecka is awesome! We always strive to maintain a team that is hardworking, thorough AND compassionate. That can be hard to find but we are very lucky to have the people we do!! Have a great one, and we wish you nothing but the best in this coming year.
Tony helped my family member after bad car wreck when they were very hurt. The insurance did nothing for weeks and thats when I was referred to Ross. He went after the Truck driver that hit my family's car and we walked away VERY fairly compensated. All the bills were taken care of and we had a lot left over. This firm is awesome and I tell everyone I know to call them if they need somebody A+!!!!
Reply from Chandler Ross
2026.09.03
It was a honor to represent and fight for you, Robert! All the best!!
- Tony
- Tony
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