Verified Company
The experiences we've recently had have not been pleasant. Our payment was literally 1 day late. It was only late because we had to order a new debit card. We explained this in depth and let them know we had the money but literally couldn't do anything because we had to wait on our new card. I completely understand that every place has their different policies. I understand rules. However them coming to take the car while my husband was working was completely UNNECESSARY. Especially after explaining we were only unable to pay due to having to replace the debit card. One day after the payment was due, the two females came and snatched the car from my husband's job while working. They didn't even tow it. They just came in a random pickup truck and the other female sped off with it. Who does that? Also the lady on the phone is rude, crass, short with people, impatient, and sometimes is aggressive when asking about payments (as if we owe HER personally). If you're having that bad of a day stay home or find work elsewhere. EVERY customer who walks through those doors supports your paycheck. The least you could do is not talk to people crazy and be polite. We'll be returning the car and doing business elsewhere.
Kejuan was a great salesman. I appreciate his time and effort getting me into a vehicle quickly that I’m happy with. Will definitely recommend him to anyone else looking for a vehicle!😊
Reply from Byrider Greenwood
2026.05.15
Thank you, Sapphire! We appreciate your kind words about Kejuan and are glad to hear you found a vehicle you're happy with. Your recommendation means a lot to us!
Was a great experience, they got me into the exact car I needed and wanted. Jake was super helpful and patient , it was affordable and reliable. Definitely would recommend
Reply from Byrider Greenwood
2026.05.15
Thank you, Deondre! We're glad to hear you had a great experience and found the perfect car. Jake appreciates your kind words, and we truly value your recommendation.
Jake from Byrider, was so friendly so courteous. Was a big help with walking us through the process and also helped us chew something that was more try price range better fitted for our family. Not something that's going to put us more into debt for sale he truly listened and helped.
Reply from Byrider Greenwood
2026.05.10
Thank you, Amy! We appreciate your kind words about Jake and are glad he could assist you in finding the right fit for your family. Your satisfaction means a lot to us!
Great service. Jenn is the manager in the service department and really knows how to take great care of you. Thank you!
Reply from Byrider Greenwood
2026.05.07
Thank you, Charity! We're glad to hear you had a great experience, and we'll be sure to pass along your kind words to Jenn. Your support means a lot to us!
Jack not from State Farm was absolutely great he kept my nerves down the whole time he got me into a car
Thank you Jack not from state farm!!!
Reply from Byrider Greenwood
2026.05.01
Thank you, Lataya! We're glad to hear that Jack made your experience great and helped keep your nerves down. Your appreciation means a lot to us!
I loved my first car buying experience. Byryder made it comfortable and accessible. Jake was an awesome person to work with. He was very clear about each step answered all of my questions made sure the experience was inclusive and worked very hard to make sure we left satisfied with the car we choose. Very happy with the service, the team, the experience and my new car!
Reply from Byrider Greenwood
2026.04.26
Thank you, Jeniffer! We're so glad to hear you had a comfortable and accessible car buying experience. It's great to know that Jake was able to provide clarity and support throughout the process. Enjoy your new car!
Jake, the sales agent my wife and I worked with, was extremely helpful and knowledgeable, the experience we had today has left us with a very positive feeling
Reply from Byrider Greenwood
2026.04.26
Thank you, Chris! We're glad to hear that you and your wife had a positive experience working with Jake. We appreciate your feedback!
I had such a lovely quick and easy experience with Gracie and Jake! I got helo with a new vehicle and im overall very grateful and satisfied
Reply from Byrider Greenwood
2026.04.23
Thank you, Lacy! We appreciate your kind words and are so glad to hear you had a lovely experience with Gracie and Jake. Enjoy your new vehicle!
Jake help me out I was nervous because car lots just be having you run around but when I came here they helped me out and I love them for that because the debt I'm in and my credit score they really help me out and car better price and everything before the car I had. only thing if I knew how their CNC services works I would had waited still got to come out money on of paying car note which the cars should have been checked out more from carfox and car lot I didn't want no car I had to do a lot of work on bottom of car I'm really upset how I got to put money into my car only covers two little small parts den have to pay 75 some people don't have extra 75 to look at a car where you brought car from yes I'm am very upset. even the new owners not no help
Reply from Byrider Greenwood
2025.07.04
Thank you, Takisha, for sharing your experience! We're glad Jake and the team could assist you and make the process smoother. Your satisfaction means a lot to us!
