Budget Transmission Reseñas

Josh, I apologize that my response came across as rude to you, it was not my intention. I know you did not like the response I gave you regarding the amount of work that is involved in properly checking the fluid level for your specific truck. People get mad when I give them bad news about their vehicle or the repairs of it all the time, I know it's not me, it's just the news that people are upset about. I know that you thought 3 - 4 hours to properly check your fluid levels at temperature was "ridiculous" but this is the process we have to provide to protect our customers and our business.

So, we are not sure who you are, we haven't had any client with your initial or last name? We'd like to address anything that happened and make it right, can you please provide some more detail? Thank you - Gary

Thanks, Chance! We really appreciate you pointing out our friendly service, fair pricing, and affordability—those are exactly what we work hard to deliver. Thank you for the recommendation and for choosing Budget Transmission.

Thanks for the kind words, M. We’re glad you had a great experience with both our service and customer care, and we’ll be here whenever you need transmission help again.

Thank you for the 5-star rating! We really appreciate you choosing Budget Transmission, and we’re glad you had a great experience with our team.

Thank you so much for your kind words and continued trust in Budget Transmission! We're thrilled to hear that Gary and Garrett have consistently met your expectations, and we're grateful for your exclusive business with us.

Thank you so much for your wonderful review, Kylie! I'm delighted to hear that Garrett made the process easy and that your car has been running great since. We truly appreciate your kind words and recommendation!

Thank you, Joseph, for your fantastic review! I'm glad to hear Gary was able to explain everything clearly and provide such excellent communication throughout the process. It's great that you found our pricing competitive and the repair completed promptly. We appreciate your recommendation!

Thank you for your feedback, Sara. I'm glad you appreciated the clarity and transparency with our pricing. We always aim to ensure our customers are informed and understand the costs involved.

Thank you, Steve, for taking the time to share your experience! I'm glad to hear that you found our staff and technicians to be smart and helpful. It's great to know that my efforts were appreciated, and we're always here if you need further assistance with your vehicle.

I’m truly sorry to hear about your experience, Rich. This doesn’t reflect the service and standards that we aim to provide at Budget Transmission. I’ll be addressing this issue directly with the team to ensure better communication and professionalism in the future. Thank you for bringing this to my attention.

Thank you for your awesome review! We're glad you had a positive experience at Budget Transmission. If you ever need anything else, we're here to help!

This review is so against everything our shop stands for and frankly makes no sense. First and foremost, if the transmission had no fluid it would not be drivable, yet you drove it here, drove it home and drove it to a new shop. If your transmission is under warranty why did you have to get your finances in order? One of the first things a warranty company asks about is the fluid level and condition. They also come on site and inspect the vehicle. Why would we sabotage a vehicle when the inspector is coming out to look at the car? If he saw it had no fluid he would likely say the transmission failed due to abuse and deny the claim. That would cost me time and money. We always give details about what we find. We just do not give you a copy of the diagnosis as it is free. Most shops charge $200+ for a diagnosis. We do not want to do the diagnosis for some other business or do-it-yourselfer so you can take our findings for free. We certainly discuss what is wrong with your vehicle. In fact, our diagnosis sheet shows the fluid levels were ok. It had a burnt odor, a varnished condition and signs of clutch material. I stand my nearly 30 years in the industry and the reputation I have for the work we do and even offer an extended warranty. You are so quick to call us liars, but you took your car to a competitor. How do you know they aren't desperate for business and lying about their findings? This would make more sense since you drove the car there and as I said, an automatic transmission will not function without fluid. It would be nice before you try to ruin a businesses reputation you check your facts.

Thank you

I appreciate your feedback.

Thanks a lot Matt.

Thank you so much for your kind words and great rating! We're glad you were satisfied with the work we did on your transmission.

Hi Jessica, thank you for the glowing review! I'm glad to hear you appreciated our professional and straightforward approach. We're committed to providing honest service without the pressure of unnecessary upsells, and it's great to know this stood out to you.

Thank you so much, Laura! We're delighted to hear about your positive experience with Gary and the peace of mind you feel coming to Budget Transmission. We truly appreciate your trust and kind words, and we look forward to continuing to provide honest and transparent service for your Altima.

Thank you so much, Joaquin! We're thrilled that Gary and Garrett made such a positive impression with their friendliness and honesty. It's great to hear our quick turnaround made a difference for you, and we look forward to taking care of your transmission needs in the future!