BNA IT Solutions Reviews

Sharon Lee 2026.11.04

     

A wonderful example of a business making a real difference in its community! We are incredibly grateful to BNA IT Solutions for their generous donation of four refurbished laptops to support young people taking part in ISCRE’s Beyond Boundaries programme. These laptops will provide invaluable access to technology, enabling our young people to create CVs, search for employment opportunities and complete job applications. Access to these essential resources can make a real difference in building confidence, developing skills and taking positive steps towards employment. It is wonderful to see a local business owner demonstrating such generosity and commitment to supporting young people in our community, thank you Sam. A heartfelt thank you to BNA IT Solutions for investing in the potential of our young people and helping to open doors to future opportunities. Your kindness and support are truly appreciated. We would wholeheartedly recommend BNA IT Solutions!

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Leah Stanley 2026.09.30

     

I can't thank Ben enough for all the help he has given me in setting up Microsoft 365 for my charity. I wouldn't know where to start if it wasn't for Ben's help. Ben you are amazing, thanks again. Leah (Through the Sentence)

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Richard Blacklock 2026.09.24

     

Sam was recommended to me when I had some IT issues which he was able to resolve with good speed via a call and also found a great offer for the tech I needed in order to speed up some processes within my business and I'd highly recommend anyone needing similar support to reach out to him.

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Reply from BNA IT Solutions 2026.10.05

Thanks, Richard! Glad we could get things sorted and find the right tech at the right price. Saving people from unnecessary IT headaches is pretty much what we do.

Louise Hinkin 2026.09.23

     

Had a problem with Microsoft and google emails not syncing Sam can on remotely and sorted it out in no time at all would highly recommend the company for any IT issues very friendly and professional throughout 5 star review

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Reply from BNA IT Solutions 2026.10.05

Thanks, Louise! Glad we got the Office and your Gmail Inbox talking to each other again. Technology is brilliant... right up until it isn't! Really appreciate the recommendation.

Penny Morgan 2026.09.14

     

I recently attended a Cyber Essentials training course that Sam delivered. He was clear, knowledgeable, delivered at a good pace and really helpful with questions. With a friendly and relaxed atmosphere that aids learning, thank you Sam. I will definitely have BNA IT Solutions as a go to company for help.

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Reply from BNA IT Solutions 2026.10.05

I'm glad you found the training helpful and enjoyable. Questions are always welcome, and there were definitely some good ones in the room! Thanks for the kind words.

Philomina Crawford 2026.09.11

     

Sam gave amazing training on cyber security, AI and digital wellbeing. It was really useful and not the scaremongering or password has to be xyz format so it was really enjoyable to learn. Walking away more confident in those areas thank you!

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Reply from BNA IT Solutions 2026.10.05

Really pleased you enjoyed the session! Cyber security is daunting enough without adding unnecessary scaremongering, so it's great to hear you came away feeling more confident!

Naomi Daglish 2026.09.10

     

Excellent cyber training delivered by Sam. Sam was helpful and knowledgeable.

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Reply from BNA IT Solutions 2026.10.05

Thanks Naomi! Glad you found the training useful. I promise not all cyber security training has to be death by PowerPoint. Really appreciate you taking the time to leave a review.

Maxine Simons 2026.09.10

     

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Keri Bird 2026.08.12

     

Sam has been a huge help whilst we build our IT systems for a new charity. Sam is very proactive, he made sure he understood the needs of the charity and tailored his advice and support accordingly. I would not hesitate to recommend BNA IT solutions. Very grateful I found them!

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Reply from BNA IT Solutions 2026.08.17

Thank you so much for your kind words and recommendation. It has been an absolute pleasure supporting you as you establish the charity and develop the IT systems needed to help it grow and thrive!

Thank you for putting your trust in BNA IT Solutions. We're grateful to be part of your journey and look forward to continuing to support the fantastic work you're doing.

Emma Jellett 2026.06.24

     

We have worked with BNA IT Solutions to host informative lunchinars, delivered to the VCFSE sector for free. They supported our charities to learn about AI and IT security for charities. They are knowledgeable, friendly and professional. It has been a pleasure to work with them and we love the care and respect they show the local VCFSE sector.

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Reply from BNA IT Solutions 2026.07.14

Thank you so much for your kind words! It’s been a pleasure working with you and supporting the fantastic charities and community organisations in the local area. We're passionate about making topics like AI and cyber security accessible and practical, so it's great to hear the sessions have been valuable.

Thanks again for your work that you are doing, we look forward to working together into the future! 😊

Sallyann Smith 2026.05.06

     

BNA IT Solutions provide excellent IT support at a really competitive price. Sam is incredibly knowledgeable and was a huge help when we were looking at refurbished IT solutions. Nothing was too much trouble, and the advice and support throughout were fantastic. I would highly recommend BNA IT Solutions.

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Reply from BNA IT Solutions 2026.07.14

Thank you so much for the kind words! We're really pleased we could help you find the right fit, and that you had a positive experience working with Sam!

We believe great IT support shouldn't be complicated or break the budget, so it's fantastic to hear that came across. Thanks again for your recommendation, it means a lot to us, and we're always here if you need anything in the future! 😊

Hector Westcroft 2026.02.09

     

Sam and Ben bring an exceptional level of professionalism to projects and ensure they exceed expectations - highly recommended!

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Reply from BNA IT Solutions 2026.05.11

Thank you, Hector! We're thrilled to hear about your positive experience. Sam and Ben consistently strive to deliver top-notch results, and your kind words validate their dedication. We appreciate your recommendation.

Christian Bone 2026.01.23

     

Sam and BNA have been great at helping us introduce the right level of IT infrastructure for our small CIC. We now have a system that is more reliable, well supported and cost effective. Highly recommend Sam and BNA

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Reply from BNA IT Solutions 2026.01.28

We’re really glad we could help put the right IT setup in place for Lofty Heights. Knowing that the new system is now more reliable, well‑supported, and cost‑effective is exactly what we aim for.

And honestly, we’re really proud to support the work that the team does at Lofty Heights, being able to help you with the tech side of things means a lot to us.

Daisy Pearson 2026.01.06

     

Exceptional service from BNA IT Solutions. From the outset, they took a really thorough approach to understanding my requirements, asking the right questions and carefully assessing how I work to ensure the laptop specification was exactly right. They guided me through a detailed quality versus value comparison, clearly explaining performance, longevity, and future-proofing, which made a complex decision feel straightforward and well informed. Sam was excellent throughout, highly knowledgeable, professional, and attentive. The aftercare has been outstanding, with continued support and reassurance once everything was up and running. A genuinely great experience from start to finish. Highly recommended.

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Reply from BNA IT Solutions 2026.01.28

Thank you so much for the amazing review!

We’re really glad to hear you had such a smooth experience from start to finish. Taking the time to understand your needs properly is something we really care about, so it’s great to hear the guidance around spec, performance and value made everything feel clear and straightforward.

And we’re so pleased you’ve felt supported even after everything was set up.

Thanks again for the recommendation, it genuinely means a lot. We're always here if you need anything!

Ali Steele 2025.12.04

     

I've had an outstanding experience with this company over the past year. Their IT end-user support during our device refresh project was exceptional and professional. Every interaction was smooth, and they consistently went above and beyond to ensure everything worked perfectly. I truly appreciate their dedication and expertise, and I look forward to continuing a strong professional relationship with them for many years to come. Highly Recommended!

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Reply from BNA IT Solutions 2025.12.15

Thank you for sharing such wonderful feedback! We’re thrilled to hear your experience over the past year has been outstanding and that our team delivered exceptional support during your device refresh project. Your appreciation means a lot to us, and we look forward to continuing a strong partnership for many years to come.

Kieran Mote 2025.11.17

     

Very easy to work with, nothing too complicated, been with them for years and would recommend them to anyone 👌

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Reply from BNA IT Solutions 2025.12.15

Thank you for your amazing feedback! We’re so glad to hear working with us has been easy and hassle-free over the years. Your recommendation means a lot to us, we're always happy to help whenever you need!

Peter Stevens 2025.11.17

     

Excellent customer service & staff knowledge. Did everything what was asked for.

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Reply from BNA IT Solutions 2025.12.15

Thanks so much for your feedback! We’re thrilled to hear everything was done as requested and that our team delivered great service. If you need anything else, we’re always here to help!

Ed Miles (Copvampire) 2025.06.10

     

Great service from BNA, transparent pricing and very knowledgeable team knowing exactly what we require. Sam and the team have always gone above and beyond in support, can not recommend them higher!

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Reply from BNA IT Solutions 2025.06.27

Thank you for the fantastic review! We're so pleased to hear you’ve had a great experience with us. We really appreciate your kind words and recommendation—it means a lot to us!

Craig Dyer 2025.05.19

     

WOW! The quickness they solved our problem was amazing! Within no time our monitors were here so we could continue working as normal. They are also very prompt with replies when you have a query, helping to solve anything thrown at them! We could not recommend them enough!!!!

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Reply from BNA IT Solutions 2025.05.19

Thank you for such an amazing review! Fast, reliable support is exactly what we aim for, and it’s great to hear that our responsiveness made a difference. We truly appreciate your recommendation and look forward to being here whenever you need us!

Feline Care Cat Rescue 2025.05.13

     

BNA very kindly took the time to come out and visit us for a free consultation. Super friendly service, loads of great advice given and all sorts of IT Solutions were offered with excellent follow up. Thank you!

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Reply from BNA IT Solutions 2025.05.19

Thank you so much for your thoughtful review! We're really pleased to hear you found the consultation helpful! It’s always our goal to offer valuable advice and tailored IT solutions, so it’s great to know that came across. We truly appreciate your kind words and look forward to supporting Feline Care further!