Authentic Window Design Reviews

Nick Larsen 2026.10.15

     

Barry and the team were brilliant!! They made the whole process enjoyable.Absolutely love all our windows and front door.

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Reply from Authentic Window Design 2026.10.16

Thank you so much for your kind words! We're thrilled to hear that you enjoyed working with our team and that you love your new windows and front door. It was a pleasure helping you enhance your home in Saddle Brook, NJ, and we truly appreciate your trust in Authentic Window Design. We look forward to assisting you with any future window and door needs!

Vince Tripi 2026.10.05

     

Barry and the team are great! Highly recommend!

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Reply from Authentic Window Design 2026.10.05

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our Wayne, NJ team. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Francesca Deane 2026.09.23

     

We were very satisfied with the service. The French door is beautiful, and the support we received throughout the entire process was excellent. We needed the door by a specific date, and Barry, our sales agent, went above and beyond to help expedite the process and accommodate our timeline. We truly appreciated his help and the overall experience.

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Reply from Authentic Window Design 2026.09.28

Thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the French door and our service. Providing exceptional service and accommodating our clients' needs in Montclair NJ are our top priorities. It's great to know that Barry could support you effectively throughout the process and meet your timeline. We truly appreciate your kind words and look forward to assisting you again in the future.

Gloria Falzer 2026.08.05

     

I found authentic window design to be very easy to work with from the initial meeting with the sales person to the final installation. Everything happened on time and my new windows look beautiful. I would not hesitate to recommend them.

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Reply from Authentic Window Design 2026.08.06

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a seamless experience from start to finish and that you are pleased with your Marvin Elevate windows. Your recommendation means a lot to us, and we're glad our Montclair NJ team could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out.

AI Smith 2026.08.02

     

100% avoid - not accountable, they’ll say things to make you feel heard and comfortable, but it's a lie and they'll do something else Sales heavy (Barry & Shawn) - poor after sales considerations, shabby installation (confirmed by another contractor and Home Builder Association) This might seem odd with 5 star reviews, it's part of the reason why I went with them, but my experience was anything but. Full review to follow, but wanted to get this out ASAP so you know

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Reply from Authentic Window Design 2026.08.26

Mr. Smith, we take all feedback seriously and looked into this closely. We're unable to match this name to any customer or project in our records. What we can say: our installation teams are experienced professionals who install thousands of windows each year, our after-sales process includes direct follow-up on every project, and we stand behind the quality of our work. If you are a customer of ours and have specific concerns, we'd genuinely welcome you contacting us directly so we can address them.

Ryan Lupo 2026.07.23

     

Barry was wonderful - great experience. The whole team did a great job. We are very happy!

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Reply from Authentic Window Design 2026.07.23

Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great experience with Barry and the team. Your satisfaction is our top priority, and we're delighted to know that you are very happy with our service. We look forward to serving you again in the future in Westfield NJ.

Exterior Solutions 2026.07.18

     

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Karl Kreshpane 2026.07.16

     

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Betty Strauss 2026.07.10

     

Excellent sales, installation and service. Beautiful windows. All minor questions and issues addressed immediately with the utmost care and professionalism. Highly recommend Nick, Paul and Paul and the entire team.

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Reply from Authentic Window Design 2026.03.16

Thank you so much for your kind words and for choosing us for your window needs in Little Falls. We're thrilled to hear that you were satisfied with our service and products. We strive to provide the best for our customers and truly appreciate your feedback.

Steve Richtel 2026.07.09

     

Just completed installing a couple dozen custom Marvin Elevate large picture windows in our kitchen, family room, and primary bathroom, plus two patio doors. Game changer to the design and feel of our home in Colts Neck. Sale was completed with patience for all of our questions. Windows are custom so manufacture and delivery took awhile. Once on site, the installation crew arrived early everyday and worked efficiently throughout to completion. What was once a weird family room with picture windows made to look like doors, is now a natural light paradise that makes our patio seem as if it is an extension of our family room.

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Reply from Authentic Window Design 2026.07.10

Thank you so much for your glowing review! We're delighted to hear that your new Marvin Elevate picture windows and patio doors have transformed your home in Colts Neck as you envisioned. It's wonderful to know that our team was able to address all of your questions with patience and that the installation process was smooth and efficient. Your satisfaction is our top priority, and we're thrilled that your space now enjoys an abundance of natural light and a seamless connection to your patio. We appreciate your trust in us and hope you continue to enjoy your newly enhanced living areas.

Andrea Ramos 2026.07.01

     

Natacha was very dismissive and disregarded my concerns.

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Reply from Authentic Window Design 2026.07.10

Hi Andrea, thank you so much for sharing this — we're sorry to hear you had an experience that left you feeling disrespected. That is never what we want for anyone who reaches out to us. After checking with Natacha, she does not have a record of this interaction. Please don't hesitate to reach out to us directly at 914-335-3610 — we'd genuinely welcome the conversation and want to make this right.

Phil McCutcheon 2026.06.17

     

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Reply from Authentic Window Design 2026.06.22

Thank you for your 5-star rating! We're thrilled to hear that you had a positive experience with us. If you ever need assistance or have questions in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again. Have a great day!

BriBriSuperFly (BriBriSuperFly) 2026.05.20

     

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Reply from Authentic Window Design 2026.05.26

Thank you for your 5-star rating! We're delighted you had a positive experience with us. We look forward to seeing you again.

Sal 2026.04.07

     

Authentic Window design did a fantastic job installing 18 Marvin Elevate windows in my home. It was a very easy process from start to finish. Natacha and Anthony helped me out with selecting our windows and guiding us through the entire process. I will definitely use again and I Highly recommend!

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Reply from Authentic Window Design 2026.04.27

Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with the installation of your Marvin Elevate windows. We're delighted that Natacha and Anthony were able to assist and guide you smoothly through the process. Your recommendation means the world to us and we look forward to assisting you again in the future.

Lauren Pack 2026.03.29

     

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Reply from Authentic Window Design 2026.05.26

Thank you so much for your 5-star rating! We truly appreciate your support and are thrilled to know you had a positive experience with us. Please reach out if you need any more assistance or have further feedback.

Rob Middleton 2026.03.16

     

Nick and his team were consistently courteous, personable, and professional. The installers did an excellent job and the windows look great.

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Reply from Authentic Window Design 2026.03.16

Thank you for your wonderful feedback! We are thrilled to hear you had such a positive experience with Nick and our team for your project in Montclair, NJ. Our priority is ensuring customer satisfaction with both product and service, and we're delighted to know the windows meet your expectations. If you need further assistance, please don't hesitate to reach out.

j gor 2026.02.20

     

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Ron Sherry 2026.02.18

     

My wife and I are so very happy that we put the Marvin ultimate windows in our lake house. When we did a complete renovation, the Marvin sliding doors and huge windows made the view the lake spectacular. We could not be more pleased with the product and service that we got from AWD.

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Reply from Authentic Window Design 2026.02.18

Thank you so much for your kind words and for choosing us for your Greenwood Lake home renovation project. We're thrilled to hear that the Marvin Ultimate windows and sliding doors have enhanced your lake view and met your expectations. We appreciate your feedback and look forward to serving you again in the future!

Mike Soriero 2026.02.18

     

A team at authentic installed an entire house of elevate Windows for us completely changing the feel of the house and reducing our heat bill drastically

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Reply from Authentic Window Design 2026.02.18

Thank you for the wonderful feedback! We're thrilled to hear that you're enjoying your new windows and that they're making such a positive impact on your home and energy expenses in Pompton Plains NJ. It was our pleasure to work on your project and we appreciate your trust in us. If you have any future needs or questions, feel free to reach out.

Kathryn Gorman 2026.01.31

     

We ordered 19 Marvin Ultimate double hung windows. Shawn and Nick worked closely with us on our order details and never lost patience with our questions. The windows arrived on time. Paul and his team did a magnificent job installing them - they were also very friendly, professional and neat. We love our new windows!

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Reply from Authentic Window Design 2026.02.02

Thank you for your wonderful feedback! We're thrilled to hear that you love your new Marvin Ultimate double hung windows and that you had a great experience with our team. Your satisfaction is our priority, and we're delighted that Shawn, Nick, and Paul provided you with excellent service in Montclair NJ. We appreciate your trust in us and look forward to serving you again in the future!