A&R Solar Reviews

Mark Kholdi 2026.10.01

     

My experience with A&R Solar ultimately earned five stars, not because everything went perfectly, but because of how they responded when something went wrong. I live in a condo in a connected building, with a common-element roof managed by the HOA. The solar layout needed to respect the boundary between my unit and the neighboring unit, but instead several panels and mounting points were installed over my neighbor’s unit. The original design had the property line in the wrong place; that was caught during permitting, and A&R produced corrected plans that were approved. Unfortunately, those corrected plans never made it into the installer’s workbook, so the crew arrived with the outdated layout and installed from the wrong version. I did not discover the mistake until about six weeks later, when my understandably very upset neighbor brought it up during an HOA meeting. I contacted A&R around 4:00 PM on a Tuesday. By 4:55 PM, they had confirmed what happened, accepted responsibility, and committed to fixing it. There was no defensiveness or effort to shift blame. Gene was extremely communicative throughout the process. He kept me informed, offered to speak directly with my affected neighbors, and I received zero pushback on anything I asked for regarding the repair work. A&R treated the issue as a priority. They rearranged other installation schedules so they could move the affected panels the following Monday, less than a week after I first contacted them. They also subcontracted a roofing company to repair the areas where mounting hardware had been installed and provided documentation and warranty coverage for that work. This was a significant and preventable mistake, and finding out about it six weeks later at an HOA meeting was not how I wanted to learn about it. But I think you learn much more about a contractor when something goes wrong than when everything goes according to plan. A&R took full ownership, prioritized the correction, communicated clearly, and followed through. Based on how they handled the situation, I would absolutely work with them again.

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Reply from A&R Solar

Thank you for taking the time to write such a thoughtful and honest review.

You're right that this mistake was preventable, and we own it. What matters most to us is how we respond when something goes wrong, so we're glad we were able to get it corrected quickly, with the roof repairs documented and covered.

We'll pass your kind words along to Gene and the crew who adjusted their schedules to make it happen. We've also tightened up how plan revisions reach our installers so this doesn't happen again.

We appreciate your trust and would be glad to work with you again. If anything ever comes up with your system, just reach out.

— The A&R Solar Team

Tim Van Dyne 2026.09.20

     

It's been the best 10 months since A&R Solar installed our system (panels and battery) on our home. Our electric bills have been minimal which is great, but the A&R team made the entire project simple, professional and on budget without any surprises.

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Reply from A&R Solar

Tim, thank you for the wonderful update! Ten months of minimal bills and zero surprises is exactly the outcome we design for, and we're thrilled it's held up. Thanks for taking the time to share your experience!

Diana Barnes-Brown 2026.09.16

     

We reached out to A&R Solar after Purelight Power went bankrupt and all their staff disappeared, breaching their contract with us to maintain warranted panels and equipment. Previously, Purelight had done a "repair" that actually broke one of our microinverters and left 4 panels offline, leading to significant power loss and a big increase in our electrical bill, so we were pretty desperate for help with undoing the damage Purelight had done. A&R fixed our broken microinverter, and when a part was super late they graciously comped us for it. Excellent work, prompt service, and professional and polite techs and workers across the board. We will absolutely be using them when we convert to a generator/battery model within the next few months. Highly recommended!

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Reply from A&R Solar

Diana, thank you for trusting us to step in and clean up a tough situation. We're sorry you were left in that spot by Purelight, but glad our team could get your system fully back online and make the delayed-parts wait right. Looking forward to helping with the battery conversion when you're ready!

Marilyn Stangl 2026.09.14

     

Your team was absolutely amazing, going above and beyond to do a fantastic job on our new solar panels. I was in awe of their agility and the perfection of their work. Thanks so much!

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Reply from A&R Solar

Marilyn, thank you so much for the kind words! We're thrilled the team's agility and attention to detail stood out — we'll be sure to pass this along to the crew who worked on your install. Enjoy your new system!

Pete Demoreuille 2026.09.10

     

Heartily recommend A&R! They were excellent throughout the process: planning, establishing a timeline, delivery of equipment and installation. Everyone I met was friendly, enthusiastic about solar, and did great work. Appreciated little things like they took the "more complicated, but nicer looking" way to route cables through the house, and in general their attention to detail.

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Reply from A&R Solar

Thank you, Pete! We're so glad the whole process — from planning through delivery — felt smooth and well-organized. We really appreciate the heartfelt recommendation.

Jim Gearhart 2026.09.08

     

A great experience all the way through, from planning to powering up. The system designer was better informed about local regs than other companies we asked, the installation went smoothly, and on connection day the support team walked me through a glitch with our generator switch.

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Reply from A&R Solar

Thanks so much, Jim! We're proud of our design team's expertise, so it means a lot that it made a real difference for you from planning all the way to powering up.

Ashley Jamison 2026.09.03

     

Our solar panels were recently disconnected due to the inverter part malfunction. The A&R solar team got us back up and running in no time with great guidance and communication. Highly reccomend working with them!

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Reply from A&R Solar

Ashley, thank you for trusting us to get you back up and running quickly. Fast, clear support when something goes wrong is just as important to us as the install itself — we appreciate you sharing your experience!

Andrew Peterson 2026.09.02

     

They did a wonderful job installing the panels and educating us on the system. Our setup was a bit more complex and they quickly resolved app issues. Lovely!

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Reply from A&R Solar

Thanks, Andrew! Your system's added complexity made this a fun project for our team, and we're glad we could get those app issues sorted quickly. Enjoy the system!

Stan C Smith 2026.09.01

     

Excellent company to do business with! Transparent, quick response to questions, installers pleasant to be around. FranklinWH batteries working well, very clean install.

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Reply from A&R Solar

Stan, thank you! Transparency and a clean install are non-negotiables for us, so it's great to hear the FranklinWH batteries are running well and the crew was easy to work with. We appreciate the review!

Shammi Mohamed 2026.09.01

     

A R Solar was vey helpful with our decision to go solar. From the start, there were no sales pressure tactics. There was vey clear communication of requirements, design, trade offs, and what we can expect. Once engaged, they were able to fit us on an earlier schedule. During installation, they had to make a small design change that required resubmitting our permits with the city. They worked their best to expedite that process. We did have to wait for the city to finish inspection and PSE to energize the system. Despite the minor delays, the system was operational before their original estimated date and we were able to grab the last days of sun in the summer. The installation technicians were very knowledgeable and gave me a run down of the system after the installation. Happy to see the exact net metering numbers in the app which helps keep track of total savings, etc. Current performance in the summer seems really good. Will know exact annual savings after first full year of seasonal cycle. A R Solar guarantee a minimum annual offset from solar production. Given that PSE is likely to switch to asymmetric net metering soon, it was easy for me to make that decision to lock in symmetric net metering prices for the next 30 years now. Combined with the impending energy price crisis from current geopolitical factors, this decision was easier for me to take.

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Reply from A&R Solar

Thank you, Shammi! No-pressure, honest guidance is exactly how we want people to feel supported when deciding to go solar. We're glad that came through, and welcome to A&R!

Michael Lumia 2026.08.28

     

Wow WOw WOW!!! What an amazing experience from beginning to end. A&R provided the best experience from all three solar companies we worked with. No pressure, always available to answer any questions and a flawless install experience. The on-site team was punctual, effective, and efficient . Plus, they were so easy to work with and extremely responsive and helpful with all my questions. Fully recommend A&R without any doubts!!!

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Reply from A&R Solar

Wow indeed, Michael — thank you! We know choosing between quotes isn't easy, so it means a lot that our team stood out. Thanks for going solar with us!

Mark Blaisdell 2026.08.27

     

I had A&R bid to remove and replace my current system and add more solar after the roof had been replaced. They put together a good system but their price was high and gave no discounts on the remove and replace like some of the other bids I got. The reason for 2 stars is that first, the scheduleing to get a bid started had errors and I had to email to get that corrected but the main reason is that after I told them I picked a different vendor I got 5 emails in 15 hours offering $15 for a 15 minute review of what they could do better. Maybe this is another glitch in their system but it is unacceptable.

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Gg Parker 2026.08.08

     

In 2018 a neighbor and myself researched solar companies that’d install in our rural area located in Eastern Pacific Northwest. A&R Solar was chosen who completed installation in our respective homes mid 2019. In 2024 explored options for taking my home off grid anticipating long hot & dry summer, never anticipated that fossil fuels supply would be threatened. In my final analysis A&R Solar was the answer again. They’re efficient, effective, professional in coordination of the inspections including integrating the generator that was recommended to backup my batteries in high demand times. I’m completing this post during one of the hottest summers across 🇺🇸in my 76 years. In fact we’ve experienced higher than normal 🔥 risk that required closing down our power and my backup kicked in seamlessly. My home & my neighbor was built 6 decades ago. Accessing my power box underneath my master bathroom made it a very challenging connection but the A&R Solar Engineer met the challenge. My recommendation is to contact A&R Solar for your Solar needs.

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Reply from A&R Solar

Thank you so much for this thoughtful review — and for trusting A&R Solar again after your original installation. We’re especially glad to hear your backup system kicked in seamlessly when you needed it most.

Your home definitely presented some unique challenges, so we’re proud our team was able to find a solution and make everything work together. We really appreciate your kind words and recommendation. Thanks for choosing A&R Solar!

Skip Broadhead 2026.08.05

     

Everyone I worked with on the A&R team was top-notch. The crew that installed rooftop solar and battery systems at my home were great - very professional and hard-working. Very happy with their work and with the systems' performance.

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Reply from A&R Solar

Thanks so much, Skip! We’re really glad to hear you had a great experience with the team and that your solar and battery systems are performing well. We’ll be sure to pass your kind words along to the crew. Thanks for choosing A&R Solar!

Krishma Jain 2026.07.22

     

I had an amazing service experience from Technician Torin from A&R solar. He wasn't not only thorough in his investigation to apply the fixes needed on my HW but also demonstrated great customer mindset throughout his service. Highly recommend Torin and A&R solar for any project needs.

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Reply from A&R Solar

Thank you, Krishma! We'll make sure Torin hears how much his thoroughness and care were appreciated — that kind of feedback means a lot to our service team.

Sandra Boedecker 2026.07.17

     

From sales to setup to final walkthrough, we were highly satisfied with A&R. At every step they were responsive, professional, reliable, and supportive. When a couple of points of confusion arose around battery placement, they researched and followed up quickly, adjusting the plan to accommodate our preferences. The install was done quickly, to high standards, with no mess and hardly any disruption. To prospective customers I would say don’t be afraid to ask questions or request clarifications. Solar is a big (but worthwhile) investment; A&R recognizes that and wants to be sure you have all the information you need to make smart decisions that you’ll be happy with over the long run.

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Reply from A&R Solar

Thanks so much, Sandra! We aim for that kind of responsiveness at every stage, from the first sales conversation through the final walkthrough, so we're glad it showed throughout.

Richard Rogers 2026.07.17

     

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Reply from A&R Solar

Thank you for the five stars, Richard — we really appreciate you taking the time to leave a rating!

Barney Huang 2026.07.16

     

I had a great experience working with A&R Solar on my solar, Tesla Powerwall 3, and SPAN Panel install. It was a comprehensive home energy project, and the team was professional from start to finish. What really set A&R apart was how they handled an unexpected issue. My Tesla Powerwall 3 unfortunately arrived dead on arrival (DOA), but A&R quickly coordinated a replacement through their distributor, kept me informed throughout the process, and had the replacement installed with minimal delay. Their communication and responsiveness gave me a lot of confidence. Now that everything is up and running, the system is working great. The installation quality also deserves recognition. The conduit routing, wiring, and overall workmanship were clean, neat, and professional, with great attention to detail. I believe the true measure of an installer is not whether nothing ever goes wrong, but how they respond when something does. Based on my experience, I would gladly recommend A&R Solar to anyone considering a solar and battery system.

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Reply from A&R Solar

Thanks so much, Barney! Sorry about the Powerwall arriving DOA, but glad the team got a replacement sorted quickly and kept you in the loop the whole time. Really glad the install itself came out clean too. We pass every review along to our team, so this one's headed straight to everyone who worked on your project. Thanks for the recommendation!

Randy Nevin 2026.07.16

     

A&R did a very professional job of designing and installing the system. We're looking forward to generating all the power we'll use for the whole year, and being energy independent!

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Reply from A&R Solar

Thanks so much, Randy! Glad the design and install process felt professional from your end. Here's to a year of generating all your own power — that's a great feeling. We pass every review along to our team, so this one's headed straight to everyone who worked on your system!

Mike Hood-Douda 2026.07.16

     

Our journey with solar and battery backup began November 2025 when we contacted 3 companies for bids. Of the 3, A&R was the only one that had the integrity to state that completing the project by the end of the year wouldn't be possible (we were trying to get the federal tax credit that expired end of 2025). A&R's process was well managed, from sales through installation, permitting, and final turn on with our utility. They worked closely with us on designing for our needed capacity, integration of the battery system, and pushing our utility to do the utility's end of the job when it got bogged down in the utility's processes. We did have an initial issue with the system but they were persistent in tracking down the issue and worked with us and their equipment supplier closely to get it remedied. Our experience with them as been worthy of the five star rating given here. Their awesome people and their experience in the industry was key to a very successful installation.

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Reply from A&R Solar

Thanks so much, Mike! Really appreciate you calling out the honesty upfront about timing — we'd always rather tell you the truth than overpromise. Glad the process stayed well-managed all the way through permitting and utility turn-on, even when the utility side got bogged down. And we're really glad the team stuck with that initial issue until it was fully resolved — that persistence matters to us. We pass every review along to our team, so this one's headed straight to everyone who worked on your system. Thanks for the five stars!