Wild Water Spas Reviews

Hi Paul,

We’re sorry to hear that you were dissatisfied with your experience. However, we feel it's important to clarify that our team made several professional efforts to assist you both before and after the sale. Despite our willingness to work with you, the situation was complicated by inappropriate and unacceptable comments made toward our staff during the sales process.

Nonetheless, our team remained courteous and continued to offer support in good faith in an effort to resolve the issues you encountered. We take pride in treating all customers respectfully and expect the same in return.

We genuinely wish you the best of luck going forward and hope your system now performs reliably with the assistance you've received.

Kind Regards,

Wild Water Spa's

Thank you Vanessa, you have been an absolute pleasure to deal with, we are here if you need anything 🙌

The Wild Water Spas Team ❤️

Hi Hannah,

Thank you for the lovely review! You were a pleasure to deal with from day one. I’m really glad Sam’s support and Jamie’s installation left you feeling fully looked after. If anything comes up down the line, we’re only a message away. Enjoy the new tub!

Wild Water Spas 🌊

Thank you so much Isaac for taking the time to leave such a detailed and heartfelt review , it genuinely means a lot to all of us here at Wild Water Spas. We’re absolutely delighted to hear that your experience from the very first enquiry right through to delivery and aftercare has been such a positive one.

It’s brilliant to know that Sam was able to guide you through every step, especially with the access concerns around your narrow gate. We understand how stressful those details can be, and it’s great that his proactive approach and attention to detail helped make the process smooth and stress-free. We pride ourselves on going the extra mile to find solutions rather than obstacles, so your feedback really reinforces why we do what we do.

We’re also so pleased that Jamie and the installation team delivered the level of service we aim for on every delivery - punctual, professional, and ready to share expert advice so you feel confident using and maintaining your new spa. The Titan Eclipse-800 is a stunning model, and knowing you’re already enjoying it makes all the effort worthwhile.

Your comments about our after-sales support really resonate with us too. Customer care doesn’t end once the spa is delivered, we believe in being available long after installation to make sure every question is answered and every customer feels supported.

Thank you once again for recommending Wild Water Spas and for putting your trust in us. We truly appreciate your kind words and your business, and we wish you many relaxing and memorable moments in your new hot tub.

Wild Water Spas 🙂

Thank you, Jonathan, for such an incredible review! We’re genuinely delighted to hear how happy you are with your new hot tub. It’s great to know that from your very first enquiry right through to delivery and installation, everything went smoothly and met your expectations.

We take pride in offering fast, honest communication and clear guidance throughout the process, so hearing that our WhatsApp support helped put your mind at ease means a lot to us.

Your recommendation really does go a long way, and we’re grateful you took the time to share your experience. Enjoy every moment of your new spa - you deserve it! Remember, we’re always just a message away if you need any advice or aftercare support.

Wild Water Spas 🙂